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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Beach/ocean view
Standard Double Room, Sea View | City view
Exterior
Indoor pool
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • 24/7 front desk
  • Spa
  • Parking available

Explore the area

Map
The Esplanade, Scarborough, England, YO11 2AG
  • South Bay Beach
    5 min walk
  • South Cliff Italian Gardens
    6 min walk
  • El Gringos
    1 min walk
  • Scarborough Station
    12 min walk

Room options

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

On beach with indoor pool, near Scarborough Open Air Theatre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs and body treatments. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of Crown Spa Hotel Scarborough by Compass Hospitality's great location. During your stay, you're just a quick walk from Spa Cliff Lift. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, facials or body scrubs at Crown Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Scarborough Spa and 4 minutes on foot from Spa Cliff Lift
Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Scarborough hotel.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 11 AM.
Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, Polish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6:30 AM to 11 AM for a fee: GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests should know that 1 cat and 1 dog live at this property.
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 305 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Stayed 2 nights in Sep 2024

2/10 Terrible

S

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
The room was fabulous & bathroom door needs looking very hard to close , nice card & chocolates in room for our anniversary
Stayed 1 night in Sep 2024

6/10 Okay

Jack

Stayed 1 night in Sep 2024

4/10 Poor

Geoffrey

Liked: Staff & service
This 4 start hotel is now on the decline. I am reliably informed it will shortly lose this status.
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Amenities, property conditions & facilities
Hotel was perfect location. Yes the walks were hilly but managable. Room was clean comfy beds very spacious. Only think is the heat in the room. Fan barly does anything. Overall we had a fantastic 2 night stay. Used the spa facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge disappointment
Having lived in Scarborough for many years and moved away I booked the Crown as it was always seen as the best hotel in Scarborough. The hotel room was very tired a dubious yellow stain behind the toilet and broken fittings and several broken tiles in the bathroom. The breakfast was by far the worst hotel breakfast I have seen. No cups for tea or coffee, when I asked the staff just points to where they should be and walked away. Buffet items looked grim, bacon rashers were swimming in fat, scrambled egg was really watery. On a positive note, check in staff were good. Such a shame as the hotel has fantastic position on the cliff top. Definitely not worth anywhere near the money they charged.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service
First time in resort and hotel. Had a standard double room. nice hotel in superb location. Staff at reception courteous and professional. Room ok but dated - door was secure but didnt quite close fully and there was two noisy families on the corridor which affected sleep. there was evidence of a bad repair to the door frame where it looked like it had been forcibly opened . well equipped bathroom with walk in shower although mould over overhead shower. Breakfast was chaotic to say the least! Restaurant ran out of butter packs for toast on the Sunday not well planned. In my opinion not worth the supplement you pay. However there few restaurants locally to have a breakfast without going into central scarborough . In terms of stature and location it probably deserves its 4* status but in aggregate its a 3 3/5 * at best, .
Stayed 3 nights in Aug 2024

6/10 Okay

Kayleigh

Travelled with group
Night away
We stayed here to see Busted. Whilst the hotel was alright it does need some updating and general maintenance. Receptionist checking us in was lovely and very helpful. Bar staff very slow. Room had a lovely view of a wall. Was far too hot, had sand all over the bathroom and cobwebs all over the top of the window. Ideally could be sockets by the bedside table. Big mirror was also in a bad location behind the table and chairs. The shower whilst lovely isn’t ideal if you don’t want to wash your hair and the shower curtain is annoying and sticks to you. Realised in the morning that the pillowcase was marked on the bottom side. We paid for breakfast and whilst it was lovely we waited almost 20 minutes for everything to be made and juice to be refilled not ideal when it’s buffet style. However once arrived food was lovely and hot and did enjoy. Overall hotel was alright however feel it is not a 4* hotel and not really worth the price we paid. Sadly we didn’t have enough time to use the spa facilities. Forgot to mention about the sand to reception as we were late in getting out and then at check out we weren’t asked how our stay was so just didn’t think to do it.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and from as we stayed there for a concert
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Isaac

Liked: Cleanliness, property conditions & facilities
Good overall experience, bed was comfy and great sea view. However room was extremely humid even with a fan blaring.
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Lovely hotel just a bit away from the promenade with a bit of a hill walk. Nice hot breakfast Clean & comfortable bedroom although the sink would not hold water for a wash or shave but was repaired the following morning. I would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to do a big shout out to James on reception he made our holiday perfect. His warm friendly nature was the best start. We got into our room which was absolutely impeccable and the cleanliness was second to none! When we went in the spa facilities I was happy to see a jacuzzi available to fit a group of people rather than four and sauna, steam room and an ice bath.... luxury doesn't even compare to what we had. All the staff where fantastic but James customer service deserves a promotion we will definitely be visiting again because of how we treated at this hotel....we felt like royalty!!! And we fell bit in love with Scarborough too!!! Thanks again! ❤️❤️❤️
Stayed 3 nights in Aug 2024

4/10 Poor

Rita

Disliked: Property conditions & facilities
It was ok . Rooms needed up dating. Bathroom had like wet room shower but was near do and water went everywhere. Plus flooring was ineven and felt like could give way in places.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was no better than a travellodge but was far more expensive. The view from the window was of a wall of the hotel about 6 feet away.
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Xianhong

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
superb location
Stayed 2 nights in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great location ,spa facilities very good ,food excellent ,staff very friendly .Only minus points , is the main hotel bar ,which is too small for the size of hotel ,with no seating available when we returned to hotel at 830 pm .Car parking expensive ,unless you manage to park on the free section of the esplanade ,which was full when we arrived . However we will return to the hotel ,next time we visit Scarborough.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024