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The Helaina

2.0 star property

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Photo gallery for The Helaina

Exterior
Exterior
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
14 Blenheim Terrace, Scarborough, England, YO12 7HF
  • North Bay Beach
    ‪3 min walk‬
  • Scarborough Cricket Club
    ‪4 min walk‬
  • Scarborough Castle
    ‪7 min walk‬

Room options

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Ensuite, Sea View

Penthouse, Ensuite, Sea View

Penthouse, Ensuite, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (B&B)

Double Room, Ensuite, Sea View (B&B)

Double Room, Ensuite, Sea View (B&B)

  • 11 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Ensuite, Sea View (B&B)

Deluxe Double Room, Ensuite, Sea View (B&B)

Deluxe Double Room, Ensuite, Sea View (B&B)

  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite (B&B)

Double Room, Ensuite (B&B)

Double Room, Ensuite (B&B)

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Ensuite (2 Bedroom self Catering)

Apartment, Ensuite (2 Bedroom self Catering)

Apartment, Ensuite (2 Bedroom self Catering)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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About this property

The Helaina

Guesthouse in Scarborough, a short walk to North Bay Beach
This smoke-free guesthouse features a computer station and free Wi-Fi in public areas.
The Helaina offers 12 accommodations. Housekeeping is provided on a daily basis.
During your stay at The Helaina, you're just a quick walk from North Bay Beach. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi and wired Internet in some public areas
  • Breakfast is offered for a fee
  • Amenities include a computer
  • Just a 3-minute walk from North Bay Beach and 9 minutes on foot from South Bay Beach
A computer station is on site, and both WiFi and wired Internet are free in public spaces.

This Scarborough guest house is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Breakfast available for a fee

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses eco-friendly cleaning products
This property is professionally cleaned
The host will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helaina House
Helaina House Scarborough
Helaina Scarborough
The Helaina Hotel Scarborough
Helaina Luxury Apartments Cottage Scarborough
Helaina Luxury Apartments Cottage
Helaina Luxury Cottage Scarborough
Helaina Luxury Cottage
Helaina Guesthouse
The Helaina Luxury Apartments Cottage
Helaina Guesthouse Scarborough
Helaina Guesthouse
Helaina Scarborough
Guesthouse The Helaina Scarborough
Scarborough The Helaina Guesthouse
Guesthouse The Helaina
The Helaina Scarborough
The Helaina Luxury Apartments Cottage
Helaina
The Helaina Guesthouse
The Helaina Scarborough
The Helaina Guesthouse Scarborough

The Helaina Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 320 out of 400 reviews
Rating 8 - Good. 68 out of 400 reviews
Rating 6 - Okay. 10 out of 400 reviews
Rating 4 - Poor. 2 out of 400 reviews
Rating 2 - Terrible. 0 out of 400 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb, Excellent.
This is a fantastic hotel which me and my wife would thoroughly recommend. Owner Jill could not have been more helpful, with a room upgrade. Cooked Breakfast was hot, and the fruit selection first class. You would find some of the other hotels more expensive and offer you a lot less. This hotel was first class all the way.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only B&B to stay at in Scarborough as far as we’re concerned. If i could rate it higher i would. The Penthouse is amazing in every respect and worth every penny.
Stayed 4 nights in Aug 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

J

Stayed 2 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfy, close to most amenities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

G P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gmac Review
Thoroughly enjoyed our stay at the Haleina. Great location with wonderful views over the North Bay. Choice of breakfast was excellent, although a wider choice of pastries would enhance the continental breakfast.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
A hotter more powerful shower would have been better (maybe user incompetence) but i'll still rate as a 5* as well the cleanliness, for me the plus was the b&b operate a hassle free leave you alone to enjoy your stay attitude, but the staff were quickly there when you needed them to be. Neil.
Stayed 2 nights in Jul 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Surprises
We did have the smallest room in The hotel but were aware of this on booking, it was spotlessly clean and very comfortable with all you would require for a short weekend stay and excellent value for money at a peak time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
We came for a weekend stay, very pleasant greeting at reception, clean comfortable room and great breakfast with a few options. Exactly what we wanted
Stayed 2 nights in Jun 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely room on the top floor. This is up 6 small flights of stairs so not for those with mobility issues or heavy cases! The Helainia is convenient for the cricket ground and serves a nice breakfast. Our only quibble was having one small bar of soap for both hand washing and use in the shower during our stay (we were told toiletries were not replenished). It was a bit of a struggle to make it last three days. It would have been nice to have separate bars or soap and shower gel in the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent B&B near all the attractions.
The Helaina is a very high standard of bed and breakfast property. We stayed in a Premium Double room on the top floor. The room was very spacious with an excellent bathroom/shower. This room is reached by 6 flights of stairs of varying lengths (it is on the 3rd floor), so not for the infirm or those with heavy luggage. The breakfast needs to be booked, but is of a very good standard. There is no parking on the premises, but the B&B can supply a 2 day parking pass for £5. You can purchase as many as you need. The Helaina is very well placed for a short walk to the Castle and down the path to the North beach and the promenade which will take you to the main town and South beach in 15 to 20 minutes walking (or you can go via the church next to the castle).
Stayed 2 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
The whole place is spotless and beautifully decorated. its on a great location with sea views from the communal lounge.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kshitij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in May 2024

10/10 Excellent

Darren

Stayed 2 nights in May 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great view..our room was too small.
This is a nice place for sure. Well appointed and great views. You can have breakfast added on which was just okay. Our big dislike is the size of the room...very small. We were in #3. The sea view was great. When booking I thought king bed meant a bigger room, given the cost. The bed barely fit in the room. The room was frustratingly small. There are a couple of bigger rooms, but at a higher price point. Staff were great. I would not book there again.
Stayed 2 nights in May 2024

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
View out to sea and the curve of the bay and the castle all fabulous. The hotel was scrupulously clean. Only niggle the room No 7 was small it was big enough but only just.
Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Penthouse
Upon arrival we were greeted with a smile by the receptionist who supported us with sorting a parking permit, helped us with our luggage and ensured we were happy. The room was spotless, spacious and had everything we needed and that was specified on our booking. It also comes with the most beautiful view of the scarborough coastline and the castle at the top of the hill. Its only a two minute walk to the actual beach which is just down a path in front of the hotel. The beach is beautiful and very tidy (barely any littler). We didn't get up on time for breakfast, however the menu looked great and from what i could see caters for all (check online). We will definitely be going again as it was also great value for money.
Stayed 1 night in Apr 2024