ElisabethHotel Premium Private Retreat

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Dates

February 2025

March 2025

Premier Double Room, Balcony (Relax) | Premium bedding, minibar, in-room safe, soundproofing

Premium Double Room, Balcony (Apart) | Premium bedding, minibar, in-room safe, soundproofing

Suite, Balcony (Prestige Living) | Premium bedding, minibar, in-room safe, soundproofing

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub

Parking available

Room service

Explore the area

Einfahrt Mitte 432, Mayrhofen, Tirol, 6290

Hauptstraße
‪1 min walk‬
Erlebnisbad Mayrhofen
‪6 min walk‬
Congress Zillertal - Europahaus Mayrhofen
‪7 min walk‬
Innsbruck (INN-Kranebitten)
‪57 min drive‬

Room options

Deluxe Double Room, Balcony

35 sq m
Sleeps 2
1 King Bed

Premier Double Room, Balcony (Relax)

50 sq m
Sleeps 2
1 King Bed

Premium Double Room, Balcony (Charme)

42 sq m
Sleeps 2
1 King Bed

Standard Double Room, Balcony (Authentic)

30 sq m
Sleeps 2
1 King Bed

Suite, Balcony (Prestige Living)

65 sq m
Sleeps 2
1 King Bed

Premium Double Room, Balcony (Junior)

47 sq m
Sleeps 2
1 King Bed

Suite, Balcony (Prestige Loft)

70 sq m
Sleeps 2
1 King Bed

Premium Double Room, Balcony (Apart)

50 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Breakfast included
Spa
Pet-friendly

for 1 room

includes taxes & fees

21 Feb - 22 Feb

About this property

Hotel in Mayrhofen with full-service spa and free breakfast

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.

ElisabethHotel Premium Private Retreat offers 70 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elisense Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at ElisabethHotel Premium Private Retreat, you're just a quick walk from Zillertal. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

Free buffet breakfast served daily
Free WiFi
Enjoy international cuisine while dining at Mamma Mia
Self-parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with body scrubs, massages or facials at Elisense Spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym, a steam room and a sauna
Steps from Zillertal and Hauptstraße
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

ElisabethHotel Premium Private Retreat offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, a sauna, and spa services are also featured at ElisabethHotel Premium Private Retreat. Parking is available for a fee.

This 4-star Mayrhofen hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Mamma Mia – This restaurant specialises in international cuisine.

Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Ski shuttle nearby
Parking on site (EUR 15 per day)
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 11 AM
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Mamma Mia

Things to do

Bicycle rentals
Billiards/pool table
Full-service spa
Gym
Indoor pool
Library
Sauna
Ski passes
Ski storage
Spa tub
Steam room
TV in common areas

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Meeting room

Outdoors

Garden
Pool loungers
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Limited room service
Minibar

Heating
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age - 16

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: EUR 120

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets: EUR 30 per pet, per day
Only dogs are allowed
Maximum 1 pets
Food and water bowls are available

Children and extra beds

Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self-parking fee: EUR 15 per day
Pet fee: EUR 30 per pet, per day
Late check-out fee: EUR 120 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 16 years old and younger aren't allowed at this property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

ElisabethHotel Premium Private Retreat Hotel Mayrhofen

ElisabethHotel Premium Private Retreat Hotel

ElisabethHotel Premium Private Retreat Mayrhofen

ElisabethHotel Premium Private Retreat Hotel Mayrhofen

ElisabethHotel Premium Private Retreat Mayrhofen

Hotel ElisabethHotel Premium Private Retreat Mayrhofen

Mayrhofen ElisabethHotel Premium Private Retreat Hotel

ElisabethHotel Premium Private Retreat Hotel

Hotel ElisabethHotel Premium Private Retreat

Elisabethhotel Private Retreat

ElisabethHotel Premium Private Retreat Hotel

ElisabethHotel Premium Private Retreat Mayrhofen

ElisabethHotel Premium Private Retreat Hotel Mayrhofen

ElisabethHotel Premium Private Retreat Reviews

9.6

Exceptional

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Muthana

3 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

19 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family

15 Feb 2024

A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.

Stayed 4 nights in Jan 2024

6/10 Okay

Faye

Travelled with group

21 Mar 2023

Liked: Cleanliness, property conditions & facilities

The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening. The food was mainly very good with salad bar as a starter and then multiple courses. Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm. Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one. The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car. So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.

10/10 Excellent

jason, Terrington st clements

Travelled with partner

3 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.

Stayed 3 nights in Sep 2022

10/10 Excellent

Lydi-marie

Travelled with family

2 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together. Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

7 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Feb 2022

10/10 Excellent

Ian

Travelled with group

30 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to enjoy skiing, food and wine.

Stayed 4 nights in Jan 2022

10/10 Excellent

AHMET

11 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Food and Spa

Perfect food, nice spacious Rooms , big spa

Stayed 2 nights in Jan 2022

10/10 Excellent

Nadav

15 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

romantic stay

Best hotel for couples, great SPA food and rooms.

Stayed 6 nights in Jan 2020

10/10 Excellent

Ian

Travelled with group

11 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All round fabulous!

Great food, service, staff and facilities.

Stayed 4 nights in Feb 2020

8/10 Good

amit

Travelled with group

24 Jan 2020

Liked: Cleanliness, property conditions & facilities, room comfort

premium but cold

place was half empty and staff didnt allow to use spa and facilities before we got the room, so we had to wait till actual check in.

Stayed 3 nights in Jan 2020

10/10 Excellent

Jennifer

19 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay at ElisabethHotel... :)

Perfect hotel for a ski holiday. This was our second trip to Mayrhofen and second stay at ElisabethHotel & we will definitely be back again. Lovely hotel with all the necessary amenities and delicious food.

Stayed 5 nights in Dec 2019

8/10 Good

Bri, Gig harbor

Travelled with partner

16 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with great updates. Not quite sure what it’s an extra $95 if you have an extra person with you. Booked a queen bed room & was charged for having more than myself. Not really sure why. The breakfast was very good, but definitely not worth $95. Wouldn’t stay again due to the price.

Stayed 1 night in Sep 2019

10/10 Excellent

Philip A

Travelled with group

15 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great location close to town centre and station. Rooms decorated and furnished to the very highest standard. Food (breakfast, afternoon snacks and dinner) of the highest quality, although main course portions small. Staff very efficient and friendly. Wonderfully comfortable bed. Great balcony (although some town noise inevitable). Only negative for me was no aircon.

Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

19 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family

16 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The combination of the high standards of service, location to the village, local to the gondolas, spa facilities and excellent dinner service made our 2019 ski vacation very memorable indeed. We we made very welcome and every aspect of our vacation was attended.

Stayed 5 nights in Feb 2019

10/10 Excellent

Gabrielle

23 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved This Place!!!!

This is the nicest hotel I have ever stayed at in Europe. The staff is so friendly and the hotel is so amazing. I cannot not say enough about how relaxing and enjoyable my stay was. Plus the area so is so beautiful! I definitely want to come back with friends!

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

17 Jan 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2019

8/10 Good

bigboy, london

9 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Poor sleep quality

Celebrated my wife’s birthday, asked for a high floor in the hotel but was ignored and placed on the ground! But they managed to move us to the 2nd floor,after the room request was not received I went back to reception and had to remind them that it was my wife’s 50th birthday and wanted the table decorated but at reception they didn’t no, asked for 4 plain ham rolls as we had a early departure but received 2 ham and 2 cheese this was requested from the owners son who was in charge and a bad apple wish we had mad our own from the afternoon tea, when paying the final check out bill they charged us for the room again but it was paid for in advance but the owners son disagreed but after a long search in there files they found the payment but still no apology from the owners son! The hotel has no air conditioning anywhere meaning that the dining area is ridiculously hot and the temperature in the rooms was unbearable which makes it impossible to sleep after 4 nights we was shattered through no sleep asked for a room fan but they had none to hand out to guests

Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

12 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel in Mayrhofen

Very nice stay in a classy place. The spa was top notch ! Wish I had more time to enjoy it.

Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

11 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed luxury in Fabulous Ski Resort

We stayed at ElisabethHotel for 3 nights to celebrate my husband’s birthday and it was a wonderful experience from start to finish. As we were travelling without our children it was lovely to have only adults there as it made for a calmer more elegant atmosphere. The hotel staff were friendly and attentive, the room was well appointed and very comfortable, the food was delicious throughout with a good mixture of traditional Austrian dishes and global cuisine, and the spa was extensive, relaxed and beautiful. We enjoyed some of the best skiing we have ever done and had a fantastic holiday. I thoroughly recommend the hotel and resort and hope to return soon.

Stayed 3 nights in Mar 2018

6/10 Okay

Jen, England

8 Feb 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Beautiful hotel but service & rudeness of staff...

Left us feeling very disappointed. We were left without power in our room for over 13hrs and couldn't contact staff for help, there are electric shutters on the outside of the balcony which were closed so the room was a blackout for this period of time. We didn't get an apology and when we expressed our disappointment and the inconvenience caused the hotel house manager simply shrugged his shoulders. We had problems with trying to book spa treatments, and some of the waiting and front of house staff were also unhelpful and unfriendly. There was an absolutely brilliant lady in the restaurant with short blond hair who was simply excellent, so thank you. The hotel and facilities are great.

Stayed 3 nights in Feb 2018

8/10 Good

claudio, London

12 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a very cute village

The hotel is very nice, the bed unbielievably comfortable and the facilities met our high expectations (especially the Spa). It is situated in the perfect position, 5 minutes walk to the town center, skibus stop in front of the building, ski rental and sport shop next door. We choose the bed and breakfast option as we liked to exlpore the surrounding area, so we had dinner at the hotel’s reataurant just once. The dinner was the only little disappointment. 5 courses, perfect presentation, but poor performance. The food was not great (overcooked or undercooked) and the charge of 3 Euro per person for a litre of tap water was a bit of a defiance in style that i would not expect from such beautiful place.

Stayed 7 nights in Jan 2018

8/10 Good

rachel , suffolk

9 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and lovely beds

Hotel is in a great location for the ski lift and restaurants and bars. The rooms are lovely and big and have plenty of space. The bed was so comfortable you won’t want to get up. Breakfast lacked hot options, only bacon eggs and tomatoes. All spa service full so couldn’t have any treatment in a 4 night stay which is one of the reasons for booking the hotel as it had a good spa. Bar men are very friendly and work none stop to get to everyone

Stayed 4 nights in Jan 2018

ElisabethHotel Premium Private Retreat

Choose dates to view prices

Photo gallery for ElisabethHotel Premium Private Retreat

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

View all photos for Premier Double Room, Balcony (Relax)

Premier Double Room, Balcony (Relax)

View all photos for Premium Double Room, Balcony (Charme)

Premium Double Room, Balcony (Charme)

View all photos for Standard Double Room, Balcony (Authentic)

Standard Double Room, Balcony (Authentic)

View all photos for Suite, Balcony (Prestige Living)

Suite, Balcony (Prestige Living)

View all photos for Premium Double Room, Balcony (Junior)

Premium Double Room, Balcony (Junior)

View all photos for Suite, Balcony (Prestige Loft)

Suite, Balcony (Prestige Loft)

View all photos for Premium Double Room, Balcony (Apart)

Premium Double Room, Balcony (Apart)

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About this property

ElisabethHotel Premium Private Retreat

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

ElisabethHotel Premium Private Retreat Reviews

Reviews

Exceptional

10/10

9.4/10

9.6/10

9.6/10

9.0/10

Reviews

10/10 Excellent

Muthana

Muthana

10/10 Excellent

Michael

Michael

10/10 Excellent

Steven

Steven