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Explorer Hotel Zillertal

3.0 star property

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Photo gallery for Explorer Hotel Zillertal

Exterior
Front of property
Sun deck
Interior entrance
Double Room | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • Breakfast included
  • Housekeeping

Explore the area

Map
Schmiedau 2, Kaltenbach, 6272
  • Zillertal
    ‪1 min walk‬
  • Hochzillertal Cable Car
    ‪7 min walk‬
  • Hochzillertal III Ski Lift
    ‪9 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪44 min drive‬

Room options

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Explorer Hotel Zillertal

Hotel with a full-service spa, a quick walk to Hochzillertal III Ski Lift
A full-service spa, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and self parking.
Explorer Hotel Zillertal offers 75 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Kaltenbach hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at Explorer Hotel Zillertal, you're just a quick walk from Zillertal. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Hochzillertal III Ski Lift and 7 minutes from Spieljoch Cable Car
  • Cats and dogs welcome for a fee (restrictions apply)
Explorer Hotel Zillertal offers its guests a full-service spa, a sauna, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and ski storage are also featured at Explorer Hotel Zillertal. For a fee, parking is available.

This 3-star Kaltenbach hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 9 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Optional ski privileges
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 9 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 6:30 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Explorer Hotel
Explorer Zillertal
Explorer
Explorer Hotel Zillertal Hotel
Explorer Hotel Zillertal Kaltenbach
Explorer Hotel Zillertal Hotel Kaltenbach

Explorer Hotel Zillertal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 70 reviews
Rating 8 - Good. 22 out of 70 reviews
Rating 6 - Okay. 7 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy
Its inside a small shopping xcomplex with 2 resturants and a small kind of organic supermarket very friendly staff great breackfast room is spacious and simple greate view all over.
Stayed 1 night in Jul 2024

10/10 Excellent

Annalisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel was very helpful
Stayed 1 night in Oct 2022

10/10 Excellent

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great value, great rooms.
Not the prettiest building from the outside, but once inside all is great. Lovely big rooms with extremely comfortable beds, sizeable bathroom and great views. We looked out over the road and railway, across the stream and up to the hills. Totally soundproof room - no traffic or train noise to be heard. Lovely staff, always helpful and polite. The breakfast is excellent - especially the egg station. Highly recommend, and great pricing too!
Stayed 9 nights in Sep 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel!
Really great hotel! Perfect for our family with a dog and baby. The free breakfast was wonderful. The staff was constantly cleaning up and replenishing the food, it was very pleasant. The location was great for hiking in the summer. The restaurant next door was perfect, we ate there both nights because it was so convenient. Highly recommend this hotel! Will definitely stay again!
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Savvas

Stayed 2 nights in Apr 2022

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality of everything. Very pleasant and helpful staff.
Stayed 6 nights in Apr 2022

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with tasty breakfast.
Stayed 1 night in Nov 2021

10/10 Excellent

Karolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Austrian place
Super nice receptionists, very fresh rooms (a bit tiny though), not far away from everything, scenery view through windows, sauna, underground parking (paid). Breakfast is good. Strange thing is that you need to fry egg yourself. There are do it on your own instructions, some pans and induction ovens. If you do not have a time for this, it may be a problem.
Stayed 1 night in Sep 2021

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel close to nature
A fine hotel for you who wants to explore the nature whether it’s hiking or biking. The Flax restaurant close to the hotel makes really great food. The hotel is quite silent and serves great breakfast.
Stayed 3 nights in Aug 2020

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
This is a great hotel, located less than 10 minutes from the ski-lifts. We rented lockers and the lifts to save lugging our gear back and forth. Hotel staff and friendly and helpful. Highlights - the spa and mountain views are lovely after a long day. Great buffet breakfast. The only dissappointment was the lack of shower gel/shampoo in the rooms.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Attractive exterior which complimented the surroundings. Comfortable rooms and beds. Good shower. All spotlessly clean. Decent breakfast as well. Also Kaltenbach is well positioned for trips to Jenbach and onto Innsbruck/Kufstein and up to Mayrhofen using the narrow gauge Zillertalbahn. Kaltenbach station is directly opposite the hotel. Also if SV Ried/Kaltenbach have a home game while you are staying - it is a worthwhile trip. Decent standard. Friendly fans and a great clubhouse. About 20-30 mins walk
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great Breakfast. Good off season price.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Pal

Stayed 1 night in Nov 2024

8/10 Good

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Guenter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Vanes

Stayed 1 night in Apr 2024

6/10 Okay

Jochen Christian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Großartiger Spa-Bereich. Eigentlich machen sie vieles richtig. Leider wird dieser Eindruck durch 2 elementare Fails mehr als getrübt: - die Sauberkeit im Zimmer ließ sehr zu wünschen übrig (Staub und Dreck, Spinnennetze, Schmutzrand, Spinne im Bad) - die Holzwand im Zimmer splittert. ÄUßERST GEFÄHRLICH FÜR KLEINE KINDER!!!
Stayed 4 nights in Feb 2024

8/10 Good

Arne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023