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Standard Double Room, Balcony (Blütentraum)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (Superior)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (Fichte)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Gardenhotel Crystal, you're just a quick walk from Zillertal. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, facials or body scrubs at Crystal Spa und atrium Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zillertal and 4 minutes on foot from Spieljoch Cable Car
  • Free train station pick-up shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 21 October to 27 November:

  • Swimming pool

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 outdoor swimming pools. Gardenhotel Crystal helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a children's pool and a sauna. Self parking is free. This 4-star Fuegen hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1970
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Fügen-Hart Station (1.1 km / 0.7 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Gardenhotel Crystal offers 88 accommodations with a safe and complimentary dressing gowns. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

Gardenhotel Crystal has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna, a fitness centre and a children's pool.

Guests aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Ice skating nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Crystal Spa und atrium Spa has 4 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination.

Gardenhotel Crystal offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gartenhotel Crystal
  • Gartenhotel Crystal Fuegen
  • Gartenhotel Crystal Hotel

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.