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Hotel Neue Post

4.0 star property

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Property grounds
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Exterior
Junior Suite Landleben | Hypo-allergenic bedding, in-room safe, desk, soundproofing
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Hauptstraße 400, Mayrhofen, Tirol, 6290
  • Congress Zillertal - Europahaus Mayrhofen
    ‪1 min walk‬
  • Erlebnisbad Mayrhofen
    ‪8 min walk‬
  • Penkenbahn Gondola
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪57 min drive‬

Room options

View all photos for Poolsuite Deluxe

Poolsuite Deluxe | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Poolsuite Deluxe

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swiss stone pine

Junior Suite Swiss stone pine | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite Swiss stone pine

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Poolsuite

Poolsuite | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Poolsuite

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Familiensuite Zirbe Deluxe

Familiensuite Zirbe Deluxe | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Familiensuite Zirbe Deluxe

  • 60 sq m
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Deluxe Doppelzimmer mit Balkon

Deluxe Doppelzimmer mit Balkon | Living area | Flat-screen TV, table football, ping pong, books

Deluxe Doppelzimmer mit Balkon

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Berglust

Junior Suite Berglust | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite Berglust

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Doppelzimmer Berglust mit Balkon

Doppelzimmer Berglust mit Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Doppelzimmer Berglust mit Balkon

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Familienzimmer

Familienzimmer | Living area | Flat-screen TV, table football, ping pong, books

Familienzimmer

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Vital Suite Berglust

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Vital Suite Berglust

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Juniorsuite Post

Juniorsuite Post | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Post

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Juniorsuite Zirbe with balcony

Juniorsuite Zirbe with balcony | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Zirbe with balcony

  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Doppelzimmer Berglust

Doppelzimmer Berglust | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Doppelzimmer Berglust

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Doppelzimmer ohne Balkon

Deluxe Doppelzimmer ohne Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Doppelzimmer ohne Balkon

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Juniorsuite Bergjuwel mit Balkon

Juniorsuite Bergjuwel mit Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Bergjuwel mit Balkon

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Juniorsuite Grinberg mit Balkon

Juniorsuite Grinberg mit Balkon | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Juniorsuite Grinberg mit Balkon

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Landleben

Junior Suite Landleben | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite Landleben

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Neue Post

Family-friendly ski hotel steps away from Congress Zillertal - Europahaus Mayrhofen
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Neue Post for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Change of towels is available on request
Hotel Neue Post offers 90 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and children's dressing gowns.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a lazy river, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Swedish massages. The spa is open daily.
During your stay at Hotel Neue Post, you're just a quick walk from Zillertal. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurant Postwirt
  • Splash around at the lazy river or swim in the indoor and outdoor pools
  • Treat yourself to hot stone massages at the spa
  • Amenities include a meeting room, a car charging station and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Congress Zillertal - Europahaus Mayrhofen and 8 minutes on foot from Erlebnisbad Mayrhofen
  • Free ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a health club and a sauna. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant Postwirt – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Hotelbar – This bar specialises in local and international cuisine and serves dinner and light fare. Open daily.
Room service is available.

Languages

English, French, German, Hungarian, Italian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hotelbar
  • Restaurant Postwirt

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Library
  • Optional ski privileges
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (70 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Hotel Neue Post Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and food
Stayed 7 nights in Feb 2024

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Elvira, Frisco

Liked: Cleanliness, staff & service
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful, traditional, family-owned hotel that despite being large, offers very friendly and personal service. Nothing was too much trouble, the food was excellent, and you couldn't ask for more!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

Emily patient

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short family ski trip
Lovely friendly staff especially our waiters ferenc & darius food was very tasty and plenty of it only gripe need better pillows and thought the lounge area on 2nd floor could be utilised better by having bar in it
Stayed 4 nights in Mar 2019

10/10 Excellent

Oleksiy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t look elsewhere - book this one!
Well, it’s a family run hotel and the beauty of it is being close to all the ski activities in addition providing absolutely amazing meals and facilities.
Stayed 7 nights in Feb 2019

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and spa area were fantastic. Also had a chill out lounge to sit in, which made up for the smaller but adequate room sizes.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast buffet
Spa are and breakfast buffet were the highlights, comfy bed great atmosphere and staff helped as well
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic ski holiday at Neue Poste, great rooms, food and staff. Loved it
Stayed 7 nights in Jan 2019

10/10 Excellent

Hannes, Great Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suites are spacious and comfortable. Staff are courteous. Half board excellent (typically Austrian - lovely salad buffet, plenty of meat). Worst thing : no in-room coffee facilities
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel is very well kept, clean and tidy, but a little dated in places.
Stayed 3 nights in Mar 2018

8/10 Good

JD, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel except for the smoking
I would make the bar and restaurant non smoking. Ruins the atmosphere for guests. Most people seems to go out to smoke. Swap out the bartender for someone a little less more personable. Wouldn’t serve us hot drinks at the bar.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t hesitate to stay here again!
Had a totally amazing stay. Friendliness of staff and food (half board) far exceeded our expeditions. Hotel was super clean and in a great spot on the edge of the main strip, across the road from the ski bus stop and a 3 minute walk to the train station. Our only complaint was the temperature of the pool which was far too cold for a spa pool. Wouldn’t hesitate to stay here again
Stayed 7 nights in Jan 2018

10/10 Excellent

Johnny, Isle of Man/South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!!
We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character. Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful. Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you! Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines. To summarise this place is not to be missed!

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.

10/10 Excellent

Janet, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
We loved this hotel from the moment we stepped inside. The staff was warm and welcoming and the lobby was charming. Rooms were comfortable and we had a nice balcony with an awesome view of the snow covered alps. The location is perfectly situated in town where you can walk to shops and restaurants and to the ski lift. The food was incredible! A 5-course meal perfectly prepared each evening. I would recommend this hotel to anyone and would love to go back someday!