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Mountain & Soul

4.0 star property

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Photo gallery for Mountain & Soul

Massages
Massages
Front of property
Massages
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Spa
  • Parking included
  • Restaurant
  • Business services

Explore the area

Map
Ramsau 425, Ramsau im Zillertal, Tirol, 6284
  • Zillertal
    ‪5 min walk‬
  • Sommerwelt Hippach
    ‪15 min walk‬
  • Horbergbahn
    ‪4 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪54 min drive‬

Room options

View all photos for Basic Double Room, Balcony

Basic Double Room, Balcony | Premium bedding, pillow-top beds, in-room safe, individually decorated

Basic Double Room, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Terrace, Mountain View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Terrace, Mountain View

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Terrace, Mountain View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, Terrace, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Double Room, Balcony, Mountain View

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Mountain & Soul

Family-friendly pension with full-service spa and sauna
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free pension. Self parking is free. Other amenities include a snack bar/deli, a sauna and coffee/tea in a common area. Limited housekeeping is available.
Mountain & Soul offers 16 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with cable channels and video game consoles.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include complimentary newspapers and safes. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the pension include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the pension's full-service spa. Services include massages.
During your stay at Mountain & Soul, you're just a quick walk from Zillertal. Free self-parking, a full-service spa and a restaurant are available.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Just a 5-minute walk from Zillertal and 12 minutes on foot from Hippach Catholic Parish
Mountain & Soul offers its guests a full-service spa and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A terrace, multilingual staff, and ski storage are also featured at the family-friendly Mountain & Soul. Self parking is free.

This 4-star Ramsau im Zillertal pension is smoke free.

Mountain & Soul has a restaurant on site.

Languages

English, German

Property amenities

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable channels
  • DVD player
  • IPod dock
  • Video game console

More

  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the pension before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mountain Soul Hotel
Mountain Soul Hotel Ramsau im Zillertal
Mountain Soul Ramsau im Zillertal
Mountain Soul Motel Ramsau im Zillertal
Mountain Soul Motel
Mountain & Soul Pension
Mountain & Soul Ramsau im Zillertal
Mountain & Soul Pension Ramsau im Zillertal

Mountain & Soul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 41 reviews
Rating 8 - Good. 15 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Great stay with friendly staff
Stayed 5 nights in Feb 2019

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at Mountain & Soul
Fantastic views from the balconies. Bottled Craft ales available in the bar. Friendly service and great recommendations. Comfortable clean accommodation. Very nice.
Stayed 1 night in Jul 2017

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmth and cosyness
Beautiful location, breathing view of the valley and the warmest hosts. Plus a very relaxing spa. My only regret is that we had to go and could not stay in the area for another day.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to climb the slope up to Mountain and Soul hotel as we were not driving. Takes around 15 mins fom the hippach/ramsau zillertalbahn but it was all worth it. The breathtaking view from the room's balcony made up for it. Yes, there's a hammock in the room's balcony. The hotel's restaurant (soul kitchen) serves great food. Breakfast is decent and d view is amazing. Wifi in d room was decent but we find the bedframe a bit low and mattress a bit soft. Overall was a great experience.

10/10 Excellent

Camille, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place
Great place, very nice staff, super relaxing & trendy

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Show in the Zillertal
In January, we booked a room for a one night stay in May at the Mountain & Soul. We arrived about 5:00 pm on Saturday evening and the hotel appeared to be closed. We called the hotel's direct contact number and received a recorded message saying the hotel was closed until mid-June. We then called Hotels.com to explain the situation. Hotels.com was very helpful in confirming with the Mountain & Soul that they were indeed closed and in finding an alternate hotel for us. In only about 25 minutes Hotels.com was able to locate a room in the Ferienhotel Aussicht in Finkenberg, a village about 15 minutes drive from the Mountain & Soul. When we arrived at the Aussicht, they already had an email from Hotels.com confirming the details of our new booking. We checked in and had a wonderful stay at the Aussicht. We were pleased with the overall outcome and the performance of Hotels.com, and would highly recommend the Ferienhotel Aussicht to other visitors to the Zillertal.

10/10 Excellent

Julie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and spectacular staff
I was completing a 6 week work assignment in Vienna so my boyfriend decided to travel from Canada for a 9 day visit during the Easter holiday. We wanted to get out of the city and maybe do a little skiing before his return to Canada and stumbled across the Mountain & Soul hotel on the Hotel.com website. It is a little further away from the Hintertux Glacier than we had originally wanted but we were pleasantly surprised by the amazing staff and a view that would not have existed closer to the Glacier. Nestled in the middle of a small community half way up a side hill we found Mountain & Soul (thanks to our GPS!) Our room had a balcony that overlooked the local community and had a spectacular view of the glaciers to the left. The room was minimally decorated and the bed was more than comfortable. The real surprise was the restaurant located on the main floor of the hotel. The food was beyond excellent, after 4 weeks in Austria I have yet to experience food as nicely presented and as delicious as what we were served at Mountain & Soul. The staff were incredibly friendly and helpful a true testament to the aptly named Mountain & Soul. I do not have a single negative comment regarding our time at Mountain & Soul. If I ever have the opportunity to return to Austria, I will be certain to include another stay at Mountain & Soul on my itinerary.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2019

6/10 Okay

kine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Location splendida, da raccomandare per tutto !!!
Stayed 6 nights in Aug 2018

6/10 Okay

Noname

Disliked: Cleanliness, staff & service, room comfort
Ein etwas anderes Hotel
Das Hotel ist "etwas anders". Eigentlich ein altes Haus, aufgehübscht und mit einem neuen SPA und neuem Restaurantbereich versehen. Die Zimmer sind desigig und bunt, aber insbesondere die Bäder sind "old-style". Man hat versucht aussen wie innen mit Farbe, Bildern und Gegenständen Design ins Hotel zu bringen. Aber dem sind eben Grenzen gesetzt. Und nicht jedem gefällt grell-grün und pink. Also insgesamt gut gewollt, aber eben nicht wirklich schlüssig umgesetzt. Der SPA ist toll, wenn denn alles funktionieren würde. An einem Tag war die Sauna nur auf 60 Grad, dann war 3mal Stromausfall im SPA, am nächsten Tag funktionierte die Musikanlage nicht richtig. Die Zirbensauna war ein kühler Raum, der nach Zirbenholz roch, Nutzen fraglich. Das Dampfbad ist eine Plastikhöhle, keinerlei Charme. Das Frühstück ist super und vielfältig. Der Service geht leider gar nicht. Alle sind sehr freundlich und bemüht, haben es aber schlicht nicht drauf. Die Liste wäre lang (langsamer Check-In/Out, Rezeption nicht immer besetzt, Restaurantservice inakzeptabel, ....). Das Management hat das Hotel nicht im Griff. Das Essen am Abend im Restaurant war unterschiedlich. Wir waren eine grosse Gruppe und hatten hervorragende Speisen und solche, die einfach nicht gelungen waren.
Stayed 2 nights in Dec 2017

10/10 Excellent

Diana, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Entspannung im Zillertal
Sehr schönes Hotel, schöner Wellness Bereich, super Ausgangspunkt fürs hiken & biken
Stayed 10 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtige ligging
Hotel heeft een fantastisch uitzicht op de bergen. Hippe uitstraling. Vriendelijk personeel. Hotel is net geopende door enthousiaste jonge ondernemers.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva paikka.
Onhan se syrjässä, mutta tilat ja palvelu yllätti positiivisesti. Varsinkin ns. saunaosasto. Voi lämpimästi suositella.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotelpersonal und exzellente Küche die keine Wünsche offen lässt. Weder beim Frühstück noch beim Abendessen. Top Wellnessbereich mit fantastischer Aussicht. Nur zum empfehlen!!!!!

6/10 Okay

Alfred, München

Disliked: Property conditions & facilities, room comfort
Mehr Schein als Sein
Zuerst das Positive: Der Wellnessbereich und der Barbereich sind top. Leider sind die Zimmer das nicht. Die Badezimmertür konnte nur mit größter Mühe geschlossen werden. Trotz 3 (!) maliger Reklamation wurde man nur vertröstet, man gibt es weiter. Den zuständigen Mitarbeiter haben wir durch Zufall getroffen, er hat sich die Tür 5 min. angesehen und wart dann nicht mehr gesehen. Der Schrank im Zimmer war leider "schrottreif" Die Türen haben geklemmt und wenn sie doch mal auf waren, dann war es auch schwer diese wieder zu schließen. Zusammendfassend kann man leider nur sagen, die Zimmer sind mehr Schein als Sein...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Lifestyle-Hotel im Skigebiet
Während unseres kurzen Familienurlaubs haben wir uns im Mountain & Seoul verwöhnen lassen. Sehr nettes und aufmerksames Personal und eine besondere Küche haben uns gefallen. Es gibt eine gute Anbindung an das Skigebiet Mayrhofen durch den Skibus. Ansonsten etwas abseits des Ortes am Hang gelegen mit sehr schönem Ausblick zumindest der vorderen Zimmer und des Wellness-Bereiches. Wir waren sehr zufrieden.

8/10 Good

Carina.S

Liked: Staff & service
Disliked: Room comfort
Exceptional view over the HIGH Mountains !!
" A 3 Star Hotel with a 4 Star Restaurant with a 5 Star SPA Area "

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hübsches Hotel in den Bergen Schöner Wellnessbereich

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylisch und freundlich
Modernes, mit Style eingerichtetes Hotel, sehr freundlichem Personal und einer wunderbaren Küche. Wir kommen sehr gerne wieder!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Flott, avslappende sted
Bodde tre netter her i forbindelse med fjellturer i Zillertal. Hotellet ligger utenfor sentrum litt oppe i dalsiden med en fantastisk utsikt. Rommene er små og enkle og mangler AC, men får du rom ut mot dalsiden får du flott utsikt fra balkongen. Betjeningen er meget hyggelig og serviceinnstilt.Svært god frokost og restaurant. Kul restaurant.