At our arrival there was no one at the desk at check in, with just a sign on the desk that said back in 10 mins, it took 15! I could see the paper with my name and info on it and my room key just sitting at the counter unattended. When we did get checked in, I came out to ask a question and the Staff were too busy talking amongst themselves to give me the time of day, so I went and found what I needed myself. Place had hand drawn/ colored signage for staff and customers. Looked horrific. The equipment was in disrepair, pool was closed and hot tub. No wall repairs/ touch ups done on wall paper or paint, shower head didnt work well at all. The light switches where damaged, lamps with damage or no light bulbs in them, no room signs with info on amenities or places to go eat. No coffee anywhere, the hand made sign in the lobby stated that the water pump was broken, 1 small ice machine in the lobby on a small counter next to the broken coffee maker, and juice dispenser that was not usable either. People were literally living there like permanenly, with there pets and with there personal mail on the floor at there doors. Felt unsafe with all the random people hanging out all over, with dogs every where. They need to do some up keep. It has potential. But someone is neglecting it. Very sad as we were there last year and it was very nice and quant. Very disappointed in this place. We wont be back. Worth spending a little more for a nicer kept place.
