4/10 – Schlecht
Amanda
Mit dem Partner gereist
28. Feb. 2025
Gut: Sauberkeit und Zustand der Unterkunft
The room was clean and nicely furnished. However, when we checked in the girl gave us the wrong reservation, being that the other lady, Allison S. had the same initials I did. Later that night we received a call on the room phone asking us to come down with my ID and credit card because we were given the incorrect check in. I had initially given her my ID and card but she handed me my credit card back without charge, later admitting that she didn't check the names completely because we had the same initials I ended up having to pay $50 extra and I was interrupted from my shower to do so. She said I couldn't get an inconvenience discount due to the fact that we used Expedia to book. This was the hostesses fault and her negligence could lead to trouble in the future.
On top of that, the bed and pillows were awful. Like sleeping on a slab of rock with boulder pillows. My husband said that medieval dungeon prisoners would have preferred their prison beds over the ones at this hotel. We tossed and turned until about 3:30 am when we had given up hope on sleep. We packed our stuff and left to go home. The lack of sleep means we couldn't make it to do the activities we had planned for the following day, today. I'm completely bummed out. Though we had a great meal at Ruth's Chris, my anniversary was ruined. We will not be returning.
Amanda
Aufenthalt von 1 Nacht im Februar 2025