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Wilkes-Barre Inn and Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
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Photo gallery for Wilkes-Barre Inn and Suites

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Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Mohegan Sun Arena at Casey Plaza
    3 min drive
  • TGI Friday's
    1 min walk
  • Intermodal Transportation Center
    5 min drive
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    12 min drive

Room options

View all photos for Standard Room

Standard Room | Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Wilkes-Barre Inn and Suites

Hotel with free breakfast, near Mohegan Sun Arena at Casey Plaza
Along with a restaurant, this hotel has a bar/lounge and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Housekeeping is available on request.
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Wilkes-Barre Inn and Suites. During your stay, you'll be within walking distance of Mohegan Sun Arena at Casey Plaza. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Mohegan Sun Arena at Casey Plaza and a few minutes from Susquehanna River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 4682 square feet (435 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Wilkes-Barre Inn and Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.
Wilkes-Barre Inn and Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping centre

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,682 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 146 out of 719 reviews" "
Rating 8 - Good. 107 out of 719 reviews" "
Rating 6 - Okay. 107 out of 719 reviews" "
Rating 4 - Poor. 111 out of 719 reviews" "
Rating 2 - Terrible. 248 out of 719 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roxane

Stayed 1 night in Aug 2024

2/10 Terrible

Thiago

Disliked: Amenities, property conditions & facilities
We stayed for two nights. First night, room next door kept blasting music so we had to sleep with our tv blasting to drown out the music. *Breakfast was slim and noticed people just taking hot food with their hands. Second night, we understood why there was noise and signs during breakfast, "no food outside breakfast area"..... Hotel is being used as HOUSING, instead of just as a hotel. *Pool area was closed, now we understand why. Stay elsewhere, this hotel is not worth a dime out of your pocket.
Stayed 2 nights in Sep 2024

4/10 Poor

EDMUND

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst room ever
Terrible room walked in room there was a blower running on the floor for fresh paint on the ceiling paint peeled of bathroom wall the air conditioner didn't work properly the hair dryer didn't work only one towel and washcloth in the room that was booked for 2 people
Stayed 1 night in Sep 2024

8/10 Good

Marcus

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The sheets were the only clean thing in the room. The floor was sticky, the toilet had fecal matter on the underside of it, the shower was stained with who knows what. One of the worst mattresses I've ever slept on, which is fine for the price. I don't expect luxury when I book an inexpensive room, but I do expect the room to be clean.
Stayed 1 night in Sep 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was run down. Definitely needs updating. Stains on bedding. There was no one around the front desk at check out time so there was a line.
Stayed 1 night in Sep 2024

2/10 Terrible

Queenie

Stayed 1 night in Sep 2024

2/10 Terrible

Natascha Nathalie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad area and felt extremely unsafe. Also hotel room was maintained in horrible condition
Stayed 2 nights in Sep 2024

2/10 Terrible

Henry L

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, broken blanket, dirty sheet, bathroom was dirty. Smell a lot as cigarette. Too much noise.
Stayed 1 night in Sep 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arnetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was Wednesday night September 18 Although I arrived at 11 pm the staff was visible and checked me in immediately. The night auditor was very kind and accommodating and personable. She deserves a raise, she has a lot of patience considering the clientele and all of the responsibilities she has. I have never been to Wilkes-Barre but she was working non stop and the area didn't seem the safest. There were 24 hour food options walking distance and breakfast was exceptionally delicious with many choices. Checkout was seamless . I could do door dash as well. I would definitely return and recommend to friends
Stayed 1 night in Sep 2024

8/10 Good

Sergue

Travelled with group
Liked: Staff & service, amenities
We were 3 family and stayed there for one night. 1 of the rooms had dirty bed linen, towel and toilet bowl. Also it had strong smell of tobacco. My room was better, but also had smell of smoking. At night somebody loudly shout outside at 3:00 and 5:00.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a very clean very spacious and convenient to all shopping areas and the staff here is awesome cleaning people front desk manager Tyra amazing she makes the breakfast in the morning like a perfectionist lol and teeth the general manager he's awesome too if you have any problems any other times all you have to do is go to them and ask them and they are so lenient about certain situations. I love especially the moans this Suites they are in The courtyard which is very beautiful when you go have breakfast you can look out the window and look out to the courtyard where the flowers and everything are and flower beds and everything overall was fantastic that was my experience at the Wilkes-Barre Inn & Suites Thanks guys
Stayed 1 night in Sep 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
When we were checking into the hotel, there were some shady-seeming cash deals happening behind the counter, and a couple of people in the lobby who appeared to be on drugs. There were people/kids running up and down the walkway in front of the rooms yelling all night long. The people in the adjoining room to our were having a fairly "athletic" evening, loudly, and we could hear all of it. The mattresses were comfortable enough, but the springs in them were squeaky. There was a brown stain on the sheets up next to the pillow on one of the two beds in our room. The pedestals that the beds are on seem to be held together with packing tape. The TV remote rattles. The shower/bathtub is heavily stained/worn. On the plus side, the towels were clean, although there were only two bath towels for a double queen room, which sleeps four.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
It’s not the employees nor the older hotel, it’s the scumbag people who are choosing to live in the hotel, hang out outside, drugs, fights, ladies of the night. NOT a safe place to stay. Outdoor entrances to rooms. Otherwise the people working there are nice and trying but the gross disrespectful clientele have taken over
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with group
Liked: Staff & service, property conditions & facilities
For an older outdoor motel style hotel it was in pretty good condition, rooms have been renovated had refrigerator and microwave, we got a room on 2nd level facing the courtyard which is a little nice but breakfast wasn't very good, had minimal choices but didn't expect a whole lot. Very reasonable rate for a major holiday weekend Labor Day doubt that I would stay there again though
Stayed 2 nights in Sep 2024

8/10 Good

Stacey

Travelled with family
It’s was decent
Stayed 1 night in Sep 2024

8/10 Good

Nino

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property has such a beautiful area.. I enjoyed sitting outside and playing with kids. Price is great and would be perfect if rooms were more clean! Besides rooms cleanness I loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff here I love how it's quiet I love how it's convenient to the mall and other shopping places and also has a lot of restaurants around in the area
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff here and I love the breakfast in the morning and I love how it's convenient to the mall and other shopping places and places to eat
Stayed 1 night in Sep 2024

4/10 Poor

Jomar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
room smelled like smoker's house
Stayed 1 night in Aug 2024

10/10 Excellent

Aaronys

Stayed 1 night in Aug 2024