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Hotel Cetina Palacio Ayala Berganza.

4.0 star property

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Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception
Front of property
Junior Suite | Down duvets, in-room safe, desk, free WiFi
Terrace/patio
Junior Suite | Down duvets, in-room safe, desk, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Segovia Aqueduct
    ‪4 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Alcazar of Segovia
    ‪16 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down duvets, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, free WiFi

Junior Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down duvets, in-room safe, desk, free WiFi

Superior Double or Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down duvets, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

Exterior

Hotel San Antonio El Real

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (618)
The price is CHF 107
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hotel San Antonio El Real

About this property

Hotel Cetina Palacio Ayala Berganza.

Hotel in Segovia with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Cetina Palacio Ayala Berganza.. During your stay, you're just a quick walk from San Millan Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from San Millan Church and San Clemente Church
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Cetina Palacio Ayala Berganza..

This 4-star Segovia hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 12.50 for adults and from EUR 12.50 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 118 reviews
Rating 8 - Good. 19 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay apart from noise.
Hotel is walkable from bus stop, centrally located and near to the famous aqueduct and other tourist sights. Staff are friendly and helpful. Breakfast is great. The room is spacious, air-conditioning okay. The only downside is there is no soundproofing in that we can literally hear people talking and footsteps coming up or down the stairs & passing by our room. If we were not tired that day, we would have had interrupted sleep due to the outside noise.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a central location
Stayed 1 night in Nov 2024

10/10 Excellent

Alina, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute place at the end of the Main Street. Quiet and very large room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

An ok experience… not a 4 star hotel
Our stay was brief, the room was spacious however the bathroom had alot of opportunity… the shower inundated and wet all the bathroom floor on to the room, we had to call front desk to clean early in the morning. Thankfully they helped right away however The floor stayed wet and made our morning routine longer and disappointing. I believe these rooms need to be upgraded as they look and feel worn down. The closet dresser is old and the safe is just a box easy to steal it as it is not attached to anything and its lightweight. I would not rate this hotel as a 4 stars. They definitely look much better in pictures.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms needs upgrade. Room have shuttles that is broken instead of curtains. Room was too dark, quite hot at night and toilet shower bathtub was choked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with old world charm. perfect location because near everything but quiet too. Fantastic breakfast and lovely staff. Cynthia at front desk was so nice and helpful. Loved this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Eusebio, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place everything was Great
Stayed 2 nights in Sep 2024

8/10 Good

John, Lake Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Renata

Liked: Amenities, property conditions & facilities
I am so glad to have found this little gem in the heart of Segovia- steps away from the Aqueduct street and 10 mins from university or cathedral. Super quiet. Beautiful, charming property with all the boutique-y charms I was looking for. The staff was so friendly, helpful and all-around a pleasure. Def get the breakfast - it’s great. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel in an old building with a nice modern renovation. extremely comfortable large rooms, great service, very clean and quiet. Breakfast could use some changing form one day to another but the food was absolutely delicious and lots of variety
Stayed 4 nights in Aug 2024

8/10 Good

C.K., Maarssen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Beautiful hotel and walkable: 20 mins away from the Alcazar and 10 minutes away from the Aqueduct. Staff was very helpful and friendly. Breakfast was delicious too. We had a spacious room for our family of 4 and the windows were beautiful.
Stayed 1 night in Aug 2024

10/10 Excellent

ERCAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks to personal, very friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relacion calidad precio muy buena.
Buen trato, limpio, bien ubicado, desayuno abundante y variado. Relacion calidad /precio muy buena.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel it was really nice and service was good. Its a bit walk to Plaza Mayor but it was an overall good experience. Segovia is a lovely medieval town we love it!
Stayed 4 nights in Jul 2024