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Blu Hotel Senales Zirm - Cristal

4.0 star property

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Photo gallery for Blu Hotel Senales Zirm - Cristal

Front of property
2 bars/lounges
Family Room, Balcony | In-room safe, desk, cots/infant beds, free WiFi
Indoor pool
Sauna, steam room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast included
  • Pool
  • Pet-friendly

Explore the area

Map
Maso Corto, Senales, BZ, 39020
  • Vinschgau Valley
    ‪1 min walk‬
  • Ski Resort Val Senales
    ‪1 min walk‬
  • Schnalstaler Gletscherbahn / Funivia Ghiacciai Val Senales
    ‪2 min walk‬

Room options

View all photos for Superior Triple Room

View from room

Superior Triple Room

  • 18 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, cots/infant beds, free WiFi

Family Room

  • 34 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room, Balcony

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Balcony

Family Room, Balcony | In-room safe, desk, cots/infant beds, free WiFi

Family Room, Balcony

  • 34 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Quadruple Room

  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Triple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, desk, cots/infant beds, free WiFi

Junior Studio Suite

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

View from room

Superior Double Room

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Blu Hotel Senales Zirm - Cristal

Slopeside fun with 2 restaurants and 2 bars/lounges
With direct access to the slopes, Blu Hotel Senales Zirm - Cristal makes guests feel at home with amenities such as a full-service spa and an indoor pool.
Blu Hotel Senales Zirm - Cristal offers 145 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Blu Hotel Senales Zirm - Cristal, you're just a quick walk from Vinschgau Valley. You'll find features such as free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a business centre, meeting rooms and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Vinschgau Valley and Ortler Ski Arena
  • Dogs welcome for a fee (restrictions apply)
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers ski storage, a sauna and a fitness centre.

This 4-star Senales hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Senales – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Senales

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT021091A16G4IWMEQ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Blu Hotels Senales Hotel
Blu Hotels Senales
Blu Senales

Blu Hotel Senales Zirm - Cristal Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 69 reviews
Rating 8 - Good. 26 out of 69 reviews
Rating 6 - Okay. 17 out of 69 reviews
Rating 4 - Poor. 10 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Scott James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here - nothing is good
Terrible hotel. Don’t stay here. Checkin stated as from 3pm. Room not ready till 5pm even when travelling with two small children. Hotel staff told me that our room could be available from 3pm and it was their choice when it would be available - it took me getting rather frustrated for 10 minutes before they said that they apologised. Room quality really poor, food really poor, hotel al tired and staff overall poor. Don’t stay here
Stayed 1 night in Dec 2023

6/10 Okay

werner

Travelled with family
Disliked: Cleanliness, staff & service
good location but overpriced
hotel is getting dated, and there are 2 different hotels in one, which are treated differently, and though the food was ok, the service and service costs were quite different. The first hotel room smelled badly, the second was not really heatable, they charged a mandatory extra charge for animation (5€/day/person), and when my 15year old daughter tried to join an offered hike, the guide just left her standing there, as she didn't speak italian. so the hotel was really overpriced for the offfers
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean ski hotel.
Very good location right next to all the ski lifts. Hotel room was very clean and a very good size. Food was buffet only so good if you want a huge portion but not really highest quality (fine for the price though so no complaints).
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very beautiful area, but the cleanliness was awful. The staff was very oblivious. For example, I went to checkout and I stood at the counter for 37 min. There was one person in front of me one lady was helping, but two other ladies behind the desk who kept looking at me like I was bothering them. The checkout process took another 20 min for some reason. We checked out a day earlier and stayed somewhere else. The buffet was OK, but they tried to charge me for an extra adult when I was clearly the only adult at the table. Just not a great experience. Seems like they get all their money in winter time due to a fantastic location, but could use some hospitality in summer months and maybe some front desk personnel that pay attention.
Stayed 2 nights in Jul 2019

4/10 Poor

Sandy

Disliked: Staff & service
Below standard _poor
Awful service, shocking attitude by staff . Our checkin was very poor, information about hotel Aminities was very confusing, hotel was split in two different names we were told that we couldn’t use certain thing as we were in part of the split hotel while wasn’t included in the description on booking etc
Stayed 1 night in Sep 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, room comfort
A nice place!
It was a nice place but the general condition of the room was a bit knocked about presumably by skis or whatever in winter!
Stayed 1 night in Jul 2018

8/10 Good

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JL, UK

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
A living museum
This isn't a bad hotel - the room we were given was massive (more like an apartment) and the receptionist was friendly and efficient. The thing is... it's like the 21st century never came this far up the hill. The decor is ancient, albeit high quality (the bathroom having lasted incredibly well for what I expect is 25+ years service - yellow countertop and brown tiles everywhere). We weren't keen on the rusty brown water that came out of every tap (a by-product of staying out of season, I expect), or having to pay for WiFi (HELLO 21ST CENTURY!), or the cruise-liner-style breakfast room complete with maitre d' in white tuxedo. If you're interested in history, it's worth staying just to venture into a bygone era, where life was simpler, and, apparently, way more weird.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

8/10 Good

Steffen

Liked: Cleanliness, staff & service
Ein gutes Preis-/ Leistungsverhältnis in traumhafter Lage. Das Hotel ist aus den 1970er Jahren und halt dementsprechend (inkl. alter Auslegware im Zimmer), das etwas renoviert. Aber dementsprechend preislich gut und die Halbpension mit Buffet absolut okay 👍!
Stayed 4 nights in Aug 2024

6/10 Okay

doriano

Travelled with family, Travelled with family and small children
Di positivo la cordialità e disponibilità del personale nel ristorante …di negativo l’intrattenimento alle sera per i bambini
Stayed 3 nights in Aug 2024

2/10 Terrible

Arvid

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Lorant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zzzzzzz
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Pozzuoli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato io e il mio ragazzo per 3 notti e devo dire che a malincuore siamo andati via. È stato tutto perfetto, dal personale, al paesaggio intorno, colazione e cena veramente molto buone. Abbiamo usufruito anche della spa che è stata rigenerante dopo le escursioni fatte in zona. Ci ritorneremo sicuramente.
Stayed 3 nights in Jun 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage im(am) Skigebiet, Relax Möglichkeiten, SUPER
Stayed 3 nights in Mar 2024

8/10 Good

mauro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end sulla neve
Stayed 2 nights in Mar 2024

6/10 Okay

Bernd

Travelled with family, Travelled with group
Liked: Cleanliness
Die Zimmer im Bereich Cristal sind, wie der gesamte Komplex, in die Jahre gekommen, aber in guten Zustand. Einzig die Bäder wurden renoviert. Alles ist extrem hellhörig, so dass man problemlos das Gespräch der Nachbarn mithören kann, wenn diese sich ganz normal unterhalten. Ab ca. 7 Uhr ist daher die Nacht vorbei, wenn man einen leichten Schlaf hat. Das Schwimmbad (für das man zwingend eine Badekappe benötigt) und der Spa-Bereich sind empfehlenswert. Ganz anders die Verpflegung. Diese ist der Hauptgrund, warum wir kein zweites Mal in diese Unterkunft fahren werden. Weder Frühstück noch Abendessen sind genießbar. Wenn man auf die Halbpension verzichtet, kann man es in dem Hotel aushalten.
Stayed 6 nights in Jan 2024

6/10 Okay

Regina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Inte nöjd kund
Hårda sängar och en lite hård kudde. Gammalt och skabbigt rum men toaletten var fin. Direkt när vi klev in i rummet luktade illa och det slog dörren när någon annan stängde sitt rum och det var väldigt lyhört. God buffé var det.
Stayed 1 night in Jan 2024

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Christoph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Die Zimmer waren sehr hellhörig. Ständig ist man durch laut zufallende Türen wach geworden. Die Qualität des Essens beim Frühstück und Abendbrot entsprach nicht meinen Erwartungen. Das warme Essen abends war überwiegend kalt. Um 07:40 Uhr war beim Frühstück die Butter leer. Als Ausweichmöglichkeit wurde einem Schmelzkäse angeboten. Ein Superior Zimmer hat sich bei uns nicht gelohnt, da war schlussendlich auf eine hässliche Hauswand geguckt haben.
Stayed 1 night in Sep 2023

6/10 Okay

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfreundlicher unflexibler Service
Check in aufwendig und kompliziert. Nur 1 WLAN Code pro Zimmer, obwohl mit 4 Personen belegt war. Service unflexibel.
Stayed 1 night in Sep 2023

8/10 Good

Adelheid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

alessandra

Stayed 3 nights in Aug 2023