Hotel Metropolitan Sendai East

4.0 star property

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Photo gallery for Hotel Metropolitan Sendai East

Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing
View from property
Exterior
Property entrance
Premier Suite, Non Smoking (East) | Living area | Flat-screen TV, pay films

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Sendai Anpanman Children's Museum & Mall
    ‪8 min walk‬
  • Tohoku Gakuin University Tsuchitoi Campus
    ‪3 min drive‬
  • Rakuten Mobile Park Miyagi
    ‪3 min drive‬
  • Sendai (SDJ)
    ‪38 min drive‬

Room options

Deluxe Twin Room, Non Smoking (East)

  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Triple Room, Non Smoking (34sqm, East)

  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

Premier Double Room, 1 King Bed, Non Smoking (East)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, Non Smoking (East)

  • 91 sq m
  • Sleeps 2
  • 2 Double Beds

Wide Single Room, Non Smoking (East)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Non Smoking (East)

  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Twin Room, Non Smoking (East)

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Double Room, Non Smoking (East)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Deluxe Twin

  • Sleeps 2
  • 2 Double Beds

Superior Double

  • Sleeps 2
  • 1 Queen Bed

Premier Suite

  • Sleeps 2
  • 2 Double Beds

Superior Twin

  • Sleeps 3
  • 2 Double Beds

Universal Twin

  • Sleeps 3
  • 2 Double Beds

Wide Single

  • Sleeps 2
  • 1 Queen Bed

Compact Twin

  • Sleeps 2
  • 2 Single Beds

Premier King

  • Sleeps 2
  • 1 King Bed

Premier Twin

  • Sleeps 2
  • 2 Single Beds

PREMIER TWIN(TRIPLE)

  • Sleeps 3
  • 3 Single Beds

PREMIER TWIN(FOURTH)

  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Metropolitan Sendai East

Central hotel connected to a shopping centre in Sendai with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Hotel Metropolitan Sendai East offers 282 accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Hotel Metropolitan Sendai East. During your stay, you'll be connected to a shopping centre and just a quick walk from Sendai Anpanman Children's Museum & Mall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at FOREST KITCHEN
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Sendai Anpanman Children's Museum & Mall and 13 minutes from Sekisui Heim Super Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Metropolitan Sendai East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sendai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
FOREST KITCHEN – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FOREST KITCHEN

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely convenient being connected to Sendai JR station. Like other major stations in Japan there is a plethora (thanks 3 amigos) of shopping areas. This includes S-PAL, Yodobashi Camera, and PARCO. That's not even including the shopping streets such as Clis road which are just a short walk away. Everything you expect to eat is around including specialties such as Gyutan and zunda. Ramen, tonkatsu, gyudon, udon, pasta, pizza, steak, hamburgers, bento, and anything else you could ever ask for is within walking distance. Despite being located amongst all the action, the hotel room is incredibly peaceful. Barely any of the station and street noise makes it into the room and there's a beautiful full length window that looks out over the east side of the station (we may have just been lucky in getting an east viewing room). From there you can watch passively as taxis line up in a synchronized performance all with practiced precision and uniformity. We even got front row seats to a live performance 2 singers were having right outside the station a few nights in a row (this was the only time you could really hear something). Yamato transport is conveniently within the train station so you can send your luggage in advance to your next destination. That way you can jump onto the shinkansen worry free. Just be aware that anything going to Narita/Haneda airport needs to be dropped off 2 days prior to your flight! 10/10 would recommend! Love this hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tristrem

Stayed 2 nights in Nov 2024

10/10 Excellent

Yici

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

R.

Liked: Cleanliness, staff & service, property conditions & facilities
very nice stay for several visits always pleasant.
Stayed 3 nights in Nov 2024

8/10 Good

debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was well till it was time for check out. The staff that day all seem to be not so good mood and were rather curt when we asked for help with luggage and luggage storage for just 2 hours this marred an otherwise good experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yici

Stayed 1 night in Nov 2024

10/10 Excellent

Hoi Dick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good value. Excellent breakfast.
Ideal location close to the train station. Breakfast was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. Right in the train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is the closest it can be to the Shinkansen tracks, and still super quiet. Excellent and convenient location if you want to use Sendai station as a hub to explore within and outside Sendai by train.
Stayed 1 night in Nov 2024

10/10 Excellent

chihiro

Liked: Cleanliness, property conditions & facilities
Nice and clean, a lot of amenities and convenience.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very clean hotel with great facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value!
Stayed 3 nights in Oct 2024

10/10 Excellent

Asif

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Metropolitan was great. We did have a little issue finding the hotel since there are two Metropolitan Hotels near Sendai Station. Make sure you go for the Metropolitan East.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Kay

Liked: Cleanliness, staff & service, property conditions & facilities
I was amazed that I could see the Shinkansen from my room, but not hear it at all. The soundproofing is superb. The hotel connects to the train station with everything you might need. I was a little disappointed by breakfast. Crowded and not the quality I’d hoped for. Probably won’t opt for it here next time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Theary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff. Clean and close to everything. Would stay here again if I am in Sendai.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 location and staff
Amazing stay for our 3 nights in Sendai! Loved the hospitality and proximity to the train station. My boyfriend and I hopped off a 11-hr flight and took the shinkansen straight to Sendai, so it was really nice to have the hotel so close and check-in to be so seamless. We also had an amazing view of the city.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covenient Location
Our 2nd time stay, location is our top priority. Easy access to trains, shopping, & restaurants. We have a double w/a queen bed & a small sitting area where to put luggage. Modern design bathroom w/separate shower & tub.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Hiroaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Liana

Stayed 4 nights in Jul 2024

10/10 Excellent

Wilfrid

Liked: Cleanliness, staff & service, property conditions & facilities
Very central hotel and near train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Argus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great. The staff were so helpful in various situations. Location is also amazingly convenient for dining options, shopping and transportation options. Spent 16 nights here and will be coming back for sure whenever we’re back in sendai
Stayed 16 nights in Sep 2024

10/10 Excellent

Tsaiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No suggestions at this time.
Stayed 2 nights in Sep 2024