6/10 Okay
Lady Deeanne
Travelled with family
22 Oct 2024
Liked: Staff & service, amenities, property conditions & facilities
It is a beautiful resort with its own huge pool and private beach. The beach, however, isn't ideal for swimming as the waves are big. More for surfing. Nevertheless, a nice walk at the beach in the morning is pretty nice. The staff are always friendly and helpful. No elevator but that is fine. They only have 2 story-buildings so not much of a climb. We ordered room service twice and we loved the food. Reasonably priced as well.
Cons: The bathroom needs scrubbing! The tiles have dark spots/lines and the glass shower wall looks like it has not been cleaned in weeks! I could see the soap scams! Cleanliness specially in bathrooms is very important to me so this is a huge negative for me.
Also, lighting like in most accommodations in Ubud (and I guess in Lombok as well) isn't adequate. They need better/brighter lighting.
There were hardly any wall sockets available! You would think they would provide multiple sockets for charging devices specially when their guests are mostly from other countries and would need to charge multiple gadgets like phones, power banks, tablets, laptops etc. But they only have ONE available wall plug for charging. And they also don't provide adapter so if you forget yours, you're in bad luck! Our villa in Ubud last year provided an adapter so we were able to charge our devices.
