See all properties

Sheraton Senggigi Beach Resort

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Senggigi Beach Resort

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Spa

Explore the area

Map
Jalan Raya Senggigi Km. 8, Senggigi, Lombok, 83355
  • Art Market Senggigi
    3 min walk
  • Senggigi Beach
    4 min walk
  • Kebun Anggrek Restaurant
    1 min walk
  • Mataram (AMI-Selaparang)
    27 min drive

Room options

View all photos for Superior Room, 2 Single Beds, Non Smoking, Balcony

Superior Room, 2 Single Beds, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds, Non Smoking, Balcony

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Garden View (Balcony)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Balcony

Grand Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Grand Suite, 1 Bedroom, Non Smoking, Balcony

  • 114 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms, Non Smoking

  • 400 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking, Ocean View (Balcony)

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony

Executive Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Executive Suite, 1 Bedroom, Non Smoking, Balcony

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Infinity pool

Katamaran Hotel & Resort Lombok

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (463)
The price is CHF 159
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Katamaran Hotel & Resort Lombok

About this property

Sheraton Senggigi Beach Resort

Family fun on the beach, with outdoor pool, near Senggigi Beach
Catch some rays at the beach or spend the day relaxing at Sheraton Senggigi Beach Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Sheraton Senggigi Beach Resort offers 154 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

This Senggigi resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Senggigi Beach Resort. During your stay, you're just a quick walk from Senggigi Beach. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at Kebun Anggrek Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with manicures and pedicures, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and bicycles to rent
  • Steps from Art Market Senggigi and 4 minutes on foot from Senggigi Beach
  • Airport, local-area and ferry terminal shuttle service available for a fee
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Senggigi Beach Resort such as an outdoor pool and a children's pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach resort also offers outdoor tennis courts, a 24-hour fitness centre and a garden. Free self parking is available.

Smoking is allowed in designated areas at this Senggigi resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Kebun Anggrek Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Bawang Putih Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Senja Restaurant – This beach restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bawang Putih Restaurant
  • Kebun Anggrek Restaurant
  • Senja Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Table tennis
  • Tennis lessons
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 6,200 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Senggigi Beach Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Senggigi Beach Resort
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort
Mataram Sheraton
Sheraton Lombok
Sheraton Mataram
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Senggigi Beach Resort Lombok
Mataram Sheraton
Sheraton Senggigi Beach Resort Lombok
Sheraton Mataram
Sheraton Lombok
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort Resort
Sheraton Senggigi Beach Resort Senggigi
Sheraton Senggigi Beach Resort Resort Senggigi

Sheraton Senggigi Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 636 reviews" "
Rating 8 - Good. 220 out of 636 reviews" "
Rating 6 - Okay. 50 out of 636 reviews" "
Rating 4 - Poor. 17 out of 636 reviews" "
Rating 2 - Terrible. 9 out of 636 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter carl william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely pool area, although not many sun loungers around the pool. people put towels on loungers early in the morning to reserve them but didnt use them till later. All you can eat dining options great value. Resort a bit tired. Sun umbrellas need replacing as are ripped. Staff very friendly. No blockout curtains in our room! Our room (block 6) near the road so was quite noisy with motorbikes. Not a 5 star hotel. Can get better a better value hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property although older style is kept beautifully with there gardens and rooms. Always a friendly smile and hello from all the staff in particular Udin who works in the pool area he was wonderful. Location was great right on the beach and close to waterfalls and elephant park, would not hesitate to return.
Stayed 3 nights in Aug 2024

6/10 Okay

Josie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
It was fine, just fine. Apparently we were upgraded but the room was extremely tired and in much need of a renovation. The location of the room and thin walls meant that we heard everything from our neighbour and anyone going the reception. Also my son’s roll out bed was awful- we paid extra for this and it was so hard and horrible. the beach and the sea were dirty. The pool guys were too busy trying to sell trips to help us find the hard to find sun beds too.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with exceptional staff
From the moment we checked into the Sheraton to the moment we checked out 5 days later, we enjoyed every minute of our stay. Of course it's an older property and in need of some upgrading of rooms, which it seems they are in the process of doing. The room we had (3122) was near the lobby and the swimming pool as well as Senja Indonesian restaurant, a perfect position with a lovely little terrace with steps leading down to the garden and pool. Check-in was fast and easy and because our room was not quite ready, we were given some vouchers for afternoon tea and either lunch or dinner for the duration of our stay. The food at the Sheraton was very good on the whole, particularly at the Bawang Putih restaurant next to the pool where we had dinner every evening. The service here and at all the restaurants was outstanding. The buffet breakfast was very good but lacked some of the flair that I expected from a Sheraton hotel. The one thing I didn't like was the live piano music that began at 8.30 every morning- I would much rather have a nice quiet breakfast minus the live music. The pool at the Sheraton is perhaps the nicest pool I have seen in Asia in the 40 years I have lived here. It is beautifully maintained and is a joy to swim in. The one criticism I have is that for Senior Citizens and Persons With Disabilities, there are no railings anywhere, particularly at the steps into the pool but elsewhere in the hotel, making it quite hard to get around.
The lovely pool at the Sheraton
The 3 wings of the Sheraton that face onto a garden (Wings 4,5,6)
The outdoor seating area of Senja Indonesian restaurant where they also serve afternoon tea.
A view of the wing of the hotel where our ground floor room was located, very close to the pool and all restaurants.
Stayed 5 nights in Jul 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Erin

Stayed 3 nights in Jun 2024

2/10 Terrible

Teri

Disliked: Cleanliness
They know I told them soooo many problems and did little to make it better. Gave me $25 off of my second night. I had to stay second night because of boat on Monday Would definitely not recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanted to stay longer.
Overnight stay on way to Gili T. Would love to stay here for a few days. I can not understand why the resort is not busier. Great pool, amazing staff from Karmini at front desk to Aldi at pool bar. Get the dinner package for a few $$$ more, well worth it. Breakfast very good.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goog
Stayed 1 night in Mar 2024

10/10 Excellent

Corrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff!
Stayed 7 nights in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Leong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Excellent exterior, Old and Dated interior
Had stayed here before and rated it 5 stars BUT now though the service is good the room condition is poor. Furniture is in bad condition, wardrobe doors hard to open, shower facilities is not up to a 5 star hotel standard. Yes the swimming pool is still good well maintained, food and staff service are good. Will I stay again if ever I go back to Lombok- no. Unless management renovate the rooms.
See condition of wardrobe
Dated bathroom counter
Zoom in to see how aged the shower is. Can’t even see hot or cold sign
Stayed 3 nights in Feb 2024

10/10 Excellent

KINYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service was exceptional. Housekeeping did remove one of our personal belongings, however, when mentioned to staff, they went above and beyond to retrieve said item and had multiple staff check and confirm that we had received our item. Other than that, we had absolutely no issues and had an incredible stay and commend the staff for their service and can-do attitude.
Stayed 4 nights in Nov 2023

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Sheraton Senggigi! It is a beautiful resort, very family oriented and the staff are so wonderful!
Stayed 8 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly and professional staff, excellent facilities. Highly recommended!
Stayed 14 nights in Aug 2023

8/10 Good

vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very good. We had Tessa drive us to the ferry didn’t rush like the taxi we had to get there. Bathroom could do with updating. Nice room and comfortable bed. Pool and outdoor areas very good. Good breakfast.
Stayed 3 nights in Aug 2023

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Majority of the staff there are excellent, especially Laura and the recreation supervisor. Unfortunately the rooms arent up to Sheraton standard.It was built in 1991, and the rooms havent been refurbised since then.Everything in the room is old, the curtains, wardrobe doors, furniture is that of a 3 star hotel.Extremely poor. Swimming pool excellent, toilets at pool also excellent, its a shame your room isnt the standard of the pool toilet
Stayed 3 nights in Aug 2023

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, this Hotel didn't match Sheraton standards, rooms date back to the 80s, need full refurbishment, curtains, chairs, cabinets really must go. Majority of staff are very competent, apart from the waiters near the pool, they need guidance, no point standing 35 feet away, just about hiding behind something. Hotel is nearer to the shops compared to other establishments and easy to get around, it does have a nice beach in front of the Hotel, and easy to get the ferry back to mainland. If you have difficulty in walking, do not even consider the Sheraton, there are stairs everywhere, and plenty of them, no elevator in the Hotel at all.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Old furniture and toilet need to upgrade.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ana-Maria

Stayed 2 nights in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with balcony to view pool and beach. Relax in room for afternoon naps, or play on pool, sit by beach with cool drinks and partake in Indonesian food for dinner by the pool. Staff very kind, especially Ayu and desk staff. Massages were available by beach.
Stayed 9 nights in Apr 2023

4/10 Poor

Frederik, Davie

I was very disappointed when I checked in the Afternoon of March 3rd. The woman who assisted me was not very friendly and provided me with a Room as far away from the Hotel / Lobby / Pool as Possible. I asked this same woman on the Night of March 5th to change my Hotel Transportation pickup time from 6:15AM to 7:15AM, due to a Flight Change. Needless to say in spite of a lot of smiling and head nodding, this simple task could not be completed correctly. It is very unlikely many Tourists will return to this Hotel unless they are able to find and train staff to be pleasant and complete simple tasks.

10/10 Excellent

rudy

Stayed 3 nights in Feb 2023