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Novotel Ambassador Seoul Yongsan - Seoul Dragon City

4.5 star property

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Photo gallery for Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Exterior
Property amenity
Meeting facility
3 restaurants, breakfast served
3 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul, 04372
  • Yongsan Electronics Market
    ‪8 min walk‬
  • Shilla I’Park Mall
    ‪12 min walk‬
  • War Memorial of Korea
    ‪4 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Premier Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

3 bars/lounges

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1005)
The price is CHF 109
for 1 room
includes taxes & fees
18 Mar - 19 Mar
ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

About this property

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Luxury Seoul hotel connected to a shopping centre, steps from Yongsan Electronics Market
3 restaurants, a casino and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and 4 coffee shops/cafes. Housekeeping is available on request.
Novotel Ambassador Seoul Yongsan - Seoul Dragon City offers 621 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they enjoy the overall property condition at Novotel Ambassador Seoul Yongsan - Seoul Dragon City. During your stay, you'll be connected to a shopping centre and just a quick walk from Yongsan Electronics Market. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 4 coffee shops/cafes and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Yongsan Electronics Market and 12 minutes on foot from Shilla I’Park Mall
Novotel Ambassador Seoul Yongsan - Seoul Dragon City offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A casino, multilingual staff, and concierge services are also featured at the luxury Novotel Ambassador Seoul Yongsan - Seoul Dragon City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Seoul hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.
Food Exchange – This buffet restaurant serves breakfast, lunch and dinner.
A la Maison – This restaurant serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Mega Bites – On-site bar. Open daily.
In Style – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
A La Maison Deli – On-site delicatessen. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Valet parking on site (KRW 22,000 per stay)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; KRW 65,000 for adults and KRW 32,500 for children
  • 3 bars/lounges
  • 3 restaurants
  • 4 coffee shops/cafes

Restaurants on site

  • A la Maison
  • A La Maison Deli
  • Food Exchange
  • In Style
  • Mega Bites

Things to do

  • 146 slot machines
  • 55 gaming tables
  • Casino (33,874 square feet of space)
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s fitness centre, pool and sauna are closed on the 3rd Tuesday of every month.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 65000 for adults and from KRW 32500 for children
  • Valet parking fee: KRW 22000 per stay
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The pool is open from 1:30-10 PM on weekdays, and from 6 AM-10 PM on weekends, public holidays, and the 4th Tuesday of every month.
This property requires guests to wear swim caps in the pool. Children under 3 years old must wear waterproof nappies in the pool. Children under 130 centimetres tall must wear a life jacket or inflatable armbands in the pool.
Guests under 19 years old are not allowed in the Premier Lounge from 5:30-7:30 PM.

We should mention

  • Pool access available from 1:30 PM to 10:00 PM
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Ambassador Seoul Yongsan Seoul Dragon City Hotel
Novotel Ambassador Dragon City Hotel
Novotel Ambassador Seoul Yongsan Seoul Dragon City
Novotel Ambassador Dragon City
Novotel Ambassador Dragon Cit
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Seoul
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel Seoul

Novotel Ambassador Seoul Yongsan - Seoul Dragon City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Christina

Disliked: Cleanliness, amenities, property conditions & facilities
NO HOT WATER. WAS DISAPPOINTED
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

naveen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had an excellent staff.
Stayed 1 night in Nov 2024

6/10 Okay

shelby

Travelled with family
Try somewhere else
We were exhausted from a day of travel. We booked a room for 3 people. When booking on hotels.com it asks for adults and child and the age. We had 2 adults and one 14 year old. When we were checking in she said we were being put in a room with 2 twin beds and no pull our couch or any other sleeping arrangements. We asked where our son was supposed to sleep (a twin bed is very small, just enough for 1 person). She had to get a manager who finally decided they would bring another twin bed into our room. He was laughing and saying that our reservation says we have 2 adults and a child. As if it even mattered at that point. Even if we had a five year old child where would he sleep? We went up to our room and realized just how small it was. We waited and then had to go down stairs to inquire when the bed would be brought because we were ready to go to sleep. They had to remove the very small lounger to make room for the extra bed. We paid way too much money for this room to have this type of accomodations. Also, we came back at 5pm the next day after a long day of sight seeing and our room was being made up. Why so late? Everytime the room was made up we had to ask for coffee, creamer etc. simple things were not restocked. Overall not impressed. There are better places to stay with better accommodations and less cost.
Stayed 4 nights in Nov 2024

10/10 Excellent

Junseob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinced.
Stayed 10 nights in Oct 2024

6/10 Okay

Angel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 10 nights in Oct 2024

10/10 Excellent

Omario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing time here, it was honestly almost perfect the only thing to note is that there were little to no vegetarian options for room service and staff didn’t seem very accommodating. I did see a vegetarian menu online but when I called to ask the staff member said it was for crew only. It was only a minor convenience as we didn’t mind eating out but it would have been nice to have the option to order room service as a veggie! Other than that, our room was great and the amenities were also very very good! As first timers in Seoul, we couldn’t have asked for a better location. Would recommend :)
Stayed 12 nights in Sep 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
This is the second time we have stayed here and we love it. It is so convenient for the subway and it is a very nice hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

in moung

Stayed 1 night in Oct 2024

10/10 Excellent

Candice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Oct 2024

8/10 Good

Vijaya babu

Liked: Cleanliness, staff & service
Verify given reviews
Stayed 4 nights in Sep 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office manager (Eva) plus Concierge (Leah) were professional, friendly and hospitable. Thanks for making this an enjoyable stay!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Taxis can be difficult to get, being so close to Seoul station
Stayed 2 nights in Sep 2024

8/10 Good

Byunghyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be better in Yongsan area. Convenience store in the 2nd floor is open 24/7.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

miloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in a classy modern place with access to transport and main shopping areas. Staff was really helpful and room clean, equipped with modern tv, toilets, phone etc and very comfortable beds
Stayed 2 nights in Aug 2024

2/10 Terrible

soo young

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Overall heat in Seoul during July/August 2024 is around 35degrees celcius. The entire building not getting enough AC. I have been staying as a long term guest and moved rooms 4 times. I'm in the Novotel suites which has better AC then the lower floor rooms but still doesn't go under 25.5degrees no matter how strong I leave the AC on 24hours. When I'm in the room I stay with Blackout curtains closed and minimum lights on. My child got prickly heat all over her back. I attempted to get discounts or refunds but the general mamagers on duty won't budge. The customer service you get is NOTHING BUT 5 star hotel level. The hotel complex is huge and they don't care. Drunk people at night are all around the CU convenience store within the hotel. I regret booking my lomg term stay prepaid thinking I can count on the brand. I should've chosen Marriott hotels as I usually do. JW Marriotts in Seoul operates definitely at a higher level. Personally never coming back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Tan, Kuala Lumpur

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
工作员工态度非常不好 非常没有礼貌， 我住了4个晚上 有两天根本就没有打扫只是进门整理了被单其它的什么都没有换洗 毛巾厕所杯子都没有还 太失望了要去住的你们都必须想好才去 而且那里还很吵 不会再去第二次这种烂酒店
Stayed 4 nights in Jul 2024

8/10 Good

HYUNCHUL

Disliked: Cleanliness, property conditions & facilities, room comfort
Dusty and dirty room
The blanket and pillow were not clean and the room was filthy and dusty. My son's sinusitis has been worsen.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024