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Klana Resort Seremban

4.0 star property

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Photo gallery for Klana Resort Seremban

Outdoor pool
Interior entrance
Balcony view
View from room
Deluxe Room | Minibar, desk, rollaway beds, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
PT 4388, Jalan Penghulu Cantik, Taman Tasik Seremban, Seremban, Negeri Sembilan, 70100
  • Taman Tasik Seremban
    ‪10 min walk‬
  • Church of The Visitation
    ‪3 min drive‬
  • Gunung Angsi
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, rollaway beds, free WiFi

Superior Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, rollaway beds, free WiFi

Deluxe Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Minibar, desk, rollaway beds, free WiFi

Family Room

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

Front of property

Royale Chulan Seremban

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
3.9 out of 5, Good, (216)
The price is CHF 60
for 1 room
includes taxes & fees
24 Feb - 25 Feb
Royale Chulan Seremban

About this property

Klana Resort Seremban

Family-friendly hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a children's pool are on-site.
Klana Resort Seremban offers 230 air-conditioned accommodations with minibars and free newspapers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Klana Resort Seremban, you'll be within walking distance of Taman Tasik Seremban. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent and a playground
  • 10 minutes on foot from Taman Tasik Seremban and a 2-minute drive from Wisma Negeri
There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A children's pool, a terrace, and an arcade/games room are also featured at the family-friendly Klana Resort Seremban. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Seremban hotel is smoke free.

Klana Resort Seremban has 2 restaurants on site.
24-hour room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 47 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 47 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

ALLSON KLANA
ALLSON KLANA RESORT
ALLSON KLANA RESORT SEREMBAN
ALLSON KLANA SEREMBAN
Klana Resort Seremban
Klana Resort
Klana Seremban
Klana
Klana Resort Seremban Hotel Seremban
Allson Klana Hotel
Klana Resort Seremban Hotel
Klana Resort Seremban Seremban
Klana Resort Seremban Hotel Seremban

Klana Resort Seremban Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 246 reviews
Rating 8 - Good. 75 out of 246 reviews
Rating 6 - Okay. 78 out of 246 reviews
Rating 4 - Poor. 47 out of 246 reviews
Rating 2 - Terrible. 16 out of 246 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MOHAMAD YUSOF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite good
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The room so spacious
Stayed 2 nights in Feb 2020

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New refurbished room. Spacious, cosy and nice view. The light in the room was a bit dim Breakfast is ok with western and Malaysian cuisine. Overall staying there is comfortable. Live band at night. Also u can try their ATV too. Its near the park as well.
Stayed 1 night in Feb 2020

8/10 Good

Abdul Raof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Food no taste.....................................
Stayed 2 nights in Dec 2019

4/10 Poor

Felicia

Travelled with group
We cannot understand why the gym and the spa is not operating on a Saturday. Breakfast selection is not good compared to Royale Chulan where our other friends were staying and the rates there were lower. The room carpets are dirty and there were no bedroom slippers. We were given a room not as per booking although they changed it for us.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disappointing breakfast
Breakfast was lousy. Food not fresh especially rendang chicken.
Stayed 2 nights in Aug 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has big pool but the food served not variety and same menu everyday.
Stayed 2 nights in Jun 2019

4/10 Poor

Robertus

Disliked: Cleanliness
A lot of work to do!
I stayed in Klana several times in the early 2000s. Company stopped using the hotel around 2005 as its condition was deteriorating. However, reading about the renovated rooms, my wife and I decided to give it a shot. Regrettable choice. Yes, the rooms why renovated, but why not completely? New bathroom, new furniture, new carpet, but the doors and doorposts were still the old rotten ones. Cleanliness (most important aspect!) was NOT ok. There was dust in multiple places and a LOT of it under the bed which we found out when something rolled under it. The bed was comfortable but the other guests slammed doors, so our sleep was only so so. A few other bummers: NO ALCOHOL SERVED. It has become a Muslim hotel. Nothing wrong with that, but they used to serve alcohol and it wasn't mentioned on the booking website nor on their own. Some staff was really unfriendly Breakfast was the least of all the breakfasts we had in Malaysia. Lots of dishes tasted if they were reheated from the day before. Swimming pool water was kinda mirky and not inviting for a swim. Lot of work to do to get it back to what it was. Do the internal renovation PROPERLY and give the outside a proper paintjob (really looked a bit decayed). Clean the rooms properly, improve the breakfast, teach the guests to respect other guests rest and improve the breakfast. Not likely to go back there
Stayed 1 night in Jun 2019

8/10 Good

Leow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Hope to have bigger area in the room . The swimming pool is big . Thank you .
Stayed 1 night in Jun 2019

8/10 Good

Leow

Not much to review this time
Just a night stopover
Stayed 1 night in Jun 2019

4/10 Poor

Wong

Disliked: Property conditions & facilities, room comfort
Poor air-cond system.Room is warm despite complaint. No offer to change room
Stayed 1 night in Jun 2019

8/10 Good

Aminuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The receptionist staff was very helpful. I have booked 2 rooms which were 1 family suite and 1 deluxe. But upon checking in the distance between 2 rooms was far. So the staff had kindly help to upgrade the room 716 which a little nearer to other room 718. But unfortunately the room 716 has a problem with aircond . the room was not cold even though the aircond temperature was raised. Whole night we are unable to sleep. That was the only issue that i faced during my stay at Klana Resort Seremban..
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Expected better from a 4 star hotel but looks a bit run down
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room isn’t a family room
Don’t bother to take family room, you better off taking 2 standard room instead. Shower too small, not kids friendly, no lounge/couch, not enough hooks in the bathroom, no rack to hang your towel, very bad drainage, clogged up most of the time. 5 seconds in the shower and it’s already flooded. Room not stocked up for family, 2 items available for each, need to request everything eventhough booked for 4. Even toilet roll provided were used ones, like 1/3 of rolls left. Very pitiful.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We arrived early and the receptionist allowed us to check-in. Run down hotel and still ongoing refurbishment. Swimming pools wise, the facilities are excellent. My children so happy with the facilities.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Terrible Service
On the first night they checked us into a room with a ceiling crack just under the central air-con, water leaking overnight, room floor all wet! Though they changed room after first night, the housekeeping services was terrible, always something missing/not replenished, like missing coffee/water, missing floor mat etc. after housekeeping. Worse still, on the last day, we turned on the "Clean Room" light for our room, we came back at night but the light is still on but room was not cleaned! The very worst part is when we complained, they accused us of turning on the "DND" light which of course we did not! When check-out, I asked the Customer Service (Sandy) to contact me about this bad experience, one week later no news, then I went to their official website and left feedback for them to contact me, another week later still no news. This "resort" is not serious about customer service and does not care about customer complaints. Avoid at all costs.
Stayed 5 nights in Feb 2019

8/10 Good

James Chong Tea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable one night stop over
Stayed 1 night in Feb 2019

8/10 Good

Amirulzaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and recommended to stay here
Stayed 1 night in Feb 2019

8/10 Good

Soon Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a short visit
Very new and nice, recently renovated hotel. Very spacious. Gave complimentary mineral water. But the toilet was disappointing as the water outlet in the shower area didn't flow very well, which led to some minor flooding. Overall 6/10
Stayed 2 nights in Feb 2019

10/10 Excellent

Aba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room in great condition. Spacious and clean. Room service excellent. Food served for breakfast good. Staff are friendly. Value for money. Will come back again.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel n staff
Stayed 1 night in Dec 2018