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"Nothing seemed too much trouble for the staff. Hotel has loads of good food and drink options including 24 hour access. Plenty of pool space but as ... " More
27 Oct 2022 by Guest Experience Manager
Dear Guest,Thank you for sharing your comments with us regarding the time you spent in our hotel.Every guest we host in our hotel is unique for us and we attach importance to constantly improving our service standards, which we always try to keep at the highest quality, in order to satisfy our guests.Knowing the positive opinions of our guests about our services, which we aim to maximize guest satisfaction, always encourages us for new initiatives.We would like to thank you for your suggestion regarding the towels.Currently we are stratagizing a way to being more active towards towel reservations.Thank you for your nice comments and we hope to see you again at Ela Excellence Resort Belek as soon as possible.Kind RegardsEla Excellence Resort Belek
6 Oct 2022 by Guest Experience Team
Lieber Gast, Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich die wertvolle Zeit genommen haben, uns Ihre Kommentare zu unserem Hotel mitzuteilen. Wir bedauern sehr, dass wir während Ihres Aufenthaltes nicht alle Ihre Erwartungen erfüllen konnten. Negative sind uns ebenso wichtig wie positive Bewertungen. Ihre Bewertungen sind wichtig, um unsere Hotel- und Servicequalität zu verbessern. Wir möchten uns aufrichtig dafür entschuldigen, dass Sie von den Rückschlägen betroffen sind, die Sie aufgrund des neu eröffneten Hotels erlebt haben. Sie können sicher sein, dass Ihre Bewertungen an unsere Abteilungsleiter weitergeleitet werden. In der Hoffnung, Sie wieder in unserem Hotel begrüßen zu dürfen Mit freundlichen Grüße Ela Excellence Resort Belek
25 Oct 2021 by Guest Experience
Dear Pascal, First of all, we would like to thank you for sharing your valuable feedback with us. We are pleased to hear you enjoyed your stay with us and were satisfied with the provided conditions. Next to that, we are glad you had pleasant interactions with our staff and that they went above and beyond to create a memorable experience for you. It was a pleasure having you with us, and we hope to welcome you back in our Resort. Best Regards, Ela Quality Resort Belek
4 Oct 2021 by Ela Quality Resort Belek
Dear Guest vielen herzlichen Dank für ihren jüngsten Aufenthalt sowie ihr wunderbares Feedback. Es freut uns sehr, dass Sie einen gelungenen Urlaub hatten und wir Sie von uns überzeugen konnten! Besuchen Sie uns ganz bald wieder wenn Sie in Antalya sind. Mit den Besten Grüßen, Ela Quality Resort Belek
15 Oct 2020 by Ela Quality Team
Dear Guest, We would like to thank you for the mark for our hotel. Looking forward to welcoming you again in Ela Quality Resort Belek. Best Regards, Your Ela Quality Resort Team
3 Oct 2019 by Guest Relations
Dear Guest, Thank you so much for your mark and review, we wish you all the best and waiting for your next visit. Best Regards, Ela Quality Resort
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Not included
ELA Excellence Resort Belek - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At ELA Excellence Resort Belek - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking and valet parking are free. A complete renovation of ELA Excellence Resort Belek - All Inclusive was completed in March 2022. Smoking is allowed in designated areas at this 5-star Serik property.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free parking nearby
ELA Excellence Resort Belek - All Inclusive offers 583 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and video game consoles. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
Hayat Restaurant – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Ela Anatolian – Overlooking the garden, this fine-dining restaurant specialises in Turkish cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open 24 hours. Open daily.
Akari Teppanyaki (Extra) – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Galata Tavern (Extra) – This beachfront seafood restaurant specialises in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
La Sofa Grill (Extra) – This fine-dining restaurant specialises in barbecue and only serves breakfast. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
A private beach, 2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.
Children aged under 6 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
ELA Excellence Resort Belek - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
