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3.7 out of 5

"Friendly and pleasant staff. My room was airy, clean and spacious. Room cleaned without fail every morning.. fresh towels provided, bath robe and toil ... " More

By a verified traveller on Wed 20 Mar 2019

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Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Villa, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Coco Ocean Resort & Spa, you're just a quick walk from Bijilo Beach. Enjoy features like free self-parking, plus 4 outdoor pools and 3 restaurants.

  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Coco Beach, one of the property's 3 restaurants and 2 bars/lounges
  • WiFi in some public areas for a fee
  • Take a swim in the indoor and 4 outdoor pools
  • Treat yourself to body treatments, body scrubs or Swedish massages at Coco Ocean Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Steps from Bijilo Beach and a 2-minute drive from Bijilo Forest Park
  • Airport and local-area shuttle service available for a fee

Coco Ocean Resort & Spa ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Coco Ocean Resort & Spa

Everyone (2) Family (1)
4 out of 5
Friendly and pleasant staff. My room was airy, clean and spacious. Room cleaned without fail every morning.. fresh towels provided, bath robe and toiletries. Bed turned down in the evening. Only complaint the water was not hot I !had to shower in a different rooom! Breakfast was ok... not much of an option but still enjoyable. The grounds are beautiful and well kept. Witt the added bonus if the monkeys freely roaming around the courtyard. I dined out most of the time however the times I ate in the restaurant the food was well presented and tasted lovely. However over priced.. The gym was very disappointing... it wasn’t in use and make shift!.. pretty much a dump! A choice of two pools. The spa however was beautiful and tranquil. This is more of a couples hotel as there isn’t anything to do for the children. Overall enjoyed my stay .

Posted by on 20 Mar 2019

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4 out of 5
Beautiful location,fantastic food and staff very friendly !!!However sadly some areas ie rooms and pool areas are in need of updating to be classed as an exclusive 5 star resort.

Posted by on 22 Mar 2018

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Comment from Hotel Management

10 Apr 2018 by Coco Ocean Management

Thank you very much for taking the time to feedback on your stay. Your comments have been forwarded. Kind regards

3 out of 5

Posted by on 28 Mar 2019

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About the Coco Ocean Resort & Spa

Location One Bamboo Drive, Serrekunda,

Property Features

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Coco Ocean Resort & Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee. This luxury hotel also offers a sauna, a fitness centre and a garden. Self parking is free. Smoking is allowed in designated areas at this 5-star Serrekunda hotel.

  • 88 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2008
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Coco Ocean Resort & Spa offers 88 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Coco Beach – This beachfront restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar.

The Thai – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Safran – This fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a private beach, a sauna and a fitness centre.

Spa Services

Coco Ocean Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Coco Ocean Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • No lifts
  • Children stay free
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Ocean Hotel
  • Coco Ocean Hotel Serrekunda
  • Coco Ocean Serrekunda
  • Coco Ocean Resort Serrekunda
  • Coco Ocean Resort
  • Coco Ocean Resort Spa
  • Coco Ocean Resort & Spa Hotel
  • Coco Ocean Resort & Spa Serrekunda
  • Coco Ocean Resort & Spa Hotel Serrekunda

You should know

  • Pool access available from 9 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.