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Mercure Dartford Brands Hatch Hotel & Spa

4.0 star property

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Photo gallery for Mercure Dartford Brands Hatch Hotel & Spa

Exterior
Classic Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board
Reception
Restaurant
3 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pool
  • Room service
  • Spa
  • Gym

Explore the area

Map
Brands Hatch, J3, M25 Dartford, Sevenoaks, England, DA3 8PE
  • Brands Hatch Circuit
    ‪3 min walk‬
  • The London Golf Club - Heritage Course
    ‪11 min drive‬
  • London Golf Club
    ‪11 min drive‬
  • London (LGW-Gatwick)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room, 1 Double Bed with Sofa bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Classic Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Double Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Dartford Bridge

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1002)
The price is CHF 102
for 1 room
includes taxes & fees
7 Mar - 8 Mar
DoubleTree by Hilton Dartford Bridge

About this property

Mercure Dartford Brands Hatch Hotel & Spa

Hotel with a full-service spa, steps from Brands Hatch Circuit
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club and a sauna. Housekeeping is available on request.
Mercure Dartford Brands Hatch Hotel & Spa offers 121 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 15 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Spa Naturel Fitness has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Dartford Brands Hatch Hotel & Spa. During your stay, you're just a quick walk from Brands Hatch Circuit. Features include free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 3 bars/lounges
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body treatments or hot stone massages at Spa Naturel Fitness
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Brands Hatch Circuit and 12 minutes by car from Bluewater Shopping Centre
Mercure Dartford Brands Hatch Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A sauna, spa services, and a vending machine are also featured at the business-friendly Mercure Dartford Brands Hatch Hotel & Spa. Parking is available for a fee.

This Sevenoaks hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Dartford Brands Hatch Hotel & Spa has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 10 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Golf
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Dartford Brands Hatch Hotel Sevenoaks
Mercure Dartford Brands Hatch
Mercure Dartford Brands Hatch Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel
Mercure Dartford Brands Hatch Hotel & Spa Sevenoaks
Mercure Dartford Brands Hatch Hotel & Spa Hotel Sevenoaks

Mercure Dartford Brands Hatch Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 902 reviews
Rating 8 - Good. 315 out of 902 reviews
Rating 6 - Okay. 158 out of 902 reviews
Rating 4 - Poor. 80 out of 902 reviews
Rating 2 - Terrible. 59 out of 902 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Ruzi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not comfortable enough.
Room was small for a family and not up to 4 star standard but more of a 3 star. Not enough toiletries or tea coffee provided in the room. The reception manager was not very welcoming or helpful. Only thing made it call it 4 star it could be due to swimming pool and spa. The room was very uncomfortable due to the fan heating, it was very suffocating.
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a lovely stay. Our room was clean, tastefully decorated and had everything we wanted. We had a great view of Brands Hatch and could even see a bit of the track. Easy parking and a short walk to the track. Breakfast was tasty with a great selection of fruit, cereals, croissants and cooked breakfast. We ate in the restaurant and bar. All our meals were delicious. I can especially recommend the ChitTikka Masala with naan bread and popadom. The staff were very polite accommodating. We mentioned to one guy in the restaurant that our room was a little cold and when we returned he’d arranged for a heater and it was switched on!
Stayed 3 nights in Nov 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

J

Stayed 1 night in Oct 2024

8/10 Good

Ian

Business traveller
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel near Brands Hatch race circuit and found it to be excellent value, especially during the off-peak period, away from major race weekends. Although we didn't use the leisure facilities, we did have a meal at the bar, which was quite lively but a bit too noisy to have a comfortable conversation. The service was slow, so we decided to try the other bar, only to find out after waiting that it was closed, without any clear signage. The staff seemed a bit stretched during our stay. There’s ample parking, but we had to park at the far end, which was dimly lit and had large puddles to navigate, so some care was needed. Despite these minor inconveniences, the rooms were very comfortable, with a nice interior that ensured a great night's stay. Overall, we received good service for the price we paid, and we would consider staying here again in similar circumstances.
Stayed 1 night in Sep 2024

4/10 Poor

Erin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay here again, despite how often I need to be at Brands Hatch for the weekend. It’s so dated, the rooms are dusty, food and drinks left in the corridors for days from room service, the food in the restaurant was good but took over an hour to arrive.. the beds are SO uncomfortable!! the staff do try and are all nice but a lot of what they say doesn’t make sense or then the next member of staff does it anyway. It was just such an irritating place to stay.
Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
On arrival I was told i hadn't paid and was asked for a card payment. Wven though i booked this some time ago, i knew it had been paid for. I couldn't find an email receipt but was able to go to tge Hotels.com App and prove payment as a receipt was there. No apology from receptionist. We ate in the restaurant. They were out of most wines and only the most exepbsive ones were available. Service was very slow. They were completely understaffed in the restauarnt and behind the bar.
Stayed 1 night in Oct 2024

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Great place for work
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Mandy

Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

6/10 Okay

tanesha

Was okay, was able to check in early but pool was out of use then when it was in use it was filled with noisy children having a lesson, not my ideal relaxing spa break intended No food served 9:30-10:00 and boasted room service however no one answered the call both days when trying to order
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Simon

Business traveller
Disliked: Staff & service
Paid for x3 privileged rooms but only 2 were available so 1 of them was a standard room. No refund on the price difference. Poor attitude of staff at the hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
New beds or better toppers please.
Staff were friendly and helpful, easy check in. Room was a good size and clean but the bed was really uncomfortable - could feel the springs coming through. Just baffles me how these places charge £100 a night for 1 person and the beds are in such bad condition. Needless to say I did not wake up rested. Breakfast was fine, not very hot, as it's a buffet.
Stayed 1 night in Sep 2024

8/10 Good

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel all round
Excellent check in. Lovely room but it was cold heating didn’t work. No sign on the lounge bar to say it was closed and to use the other bar so people were standing there waiting for a while.
Stayed 1 night in Sep 2024

10/10 Excellent

Keiko

Stayed 1 night in Sep 2024

2/10 Terrible

Angu

Stayed 1 night in Sep 2024

4/10 Poor

Alison

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The room was not as described, we had two beds rather than one bed and a sofa. Furthermore when advising the hotel that the room does not lock from the inside which is concerning for a ground floor room they are unable to fix the door or provide and alternative. Restaurant is overpriced, service was disappointing and location is noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Stayed 1 night in Aug 2024