Club Wyndham Great Smokies Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Wyndham Great Smokies Lodge

Business centre
Indoor pool, outdoor pool, pool loungers
Exterior
Standard Room, 2 Bedrooms | 1 bedroom, pillow-top beds, in-room safe, desk
Balcony view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Pool
  • Kitchen
  • Air conditioning

Explore the area

Map
1425 Old Knoxville Highway, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    4 min walk
  • Sevierville Convention Center
    7 min walk
  • Wild WaterDome
    8 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    12 min drive

Room options

Standard Room, 2 Bedrooms

  • 101 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Room, 1 Bedroom

  • 72 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Club Wyndham Great Smokies Lodge

Family-friendly resort with 2 restaurants and free water park access
2 restaurants, free water park access and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a fitness centre and a snack bar/deli. Limited housekeeping is available.
Club Wyndham Great Smokies Lodge offers 199 air-conditioned accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3.5-star resort has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Sevierville resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Club Wyndham Great Smokies Lodge, you're just a quick walk from Soaky Mountain Waterpark. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Thirsty Miner, a family restaurant that serves American cuisine
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, mini golf and a playground
  • Steps from Wilderness at the Smokies and 7 minutes on foot from Sevierville Convention Center
Club Wyndham Great Smokies Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 2 restaurants on site, along with a nearby snack bar/deli. You'll find a business centre on site.

Public spaces have free WiFi. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Club Wyndham Great Smokies Lodge. Self parking is free.

This 3.5-star Sevierville resort is smoke free.

Thirsty Miner – This family restaurant specialises in American cuisine and serves breakfast and dinner.
Hidden Trail – This family restaurant specialises in American cuisine.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Hidden Trail
  • Thirsty Miner

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Dryer
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Great Smokies
Great Smokies Lodge Wyndham
Wyndham Great Smokies Lodge
Wyndham Resorts Great Smokies Lodge
Wyndham Vacation Resorts Great Smokies Lodge
Wyndham Vacation Resorts Great Smokies Lodge Condo
Wyndham Vacation Resorts Great Smokies Lodge Condo Sevierville
Wyndham Vacation Resorts Great Smokies Lodge Sevierville
Wyndham Vacation Resorts Great Smokies Hotel Sevierville
Wyndham Vacation Resorts Great Smokies Sevierville
Wyndham Vacation Resorts Great Smokies
Wyndham Vacation s Great Smok
Club Wyndham Great Smokies
Club Wyndham Great Smokies Lodge Resort
Club Wyndham Great Smokies Lodge Sevierville
Wyndham Vacation Resorts Great Smokies Lodge
Club Wyndham Great Smokies Lodge Resort Sevierville

Club Wyndham Great Smokies Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 217 reviews" "
Rating 8 - Good. 49 out of 217 reviews" "
Rating 6 - Okay. 13 out of 217 reviews" "
Rating 4 - Poor. 5 out of 217 reviews" "
Rating 2 - Terrible. 9 out of 217 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

William, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property. On this week the Outdoor Water Park was closed but we were allowed free access and shuttled to the Soaky Mountain Park across the road. My only complaint and it's a small point but in order to get or use wifi, I had to go to the lobby of Unit 7 (all week) ....
Stayed 6 nights in Aug 2024

10/10 Excellent

Anissa

Liked: Cleanliness
Stayed 5 nights in Jan 2023

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay . Plenty to do to keep you and your family busy. We loved our condo as well and will be back.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Nioaka

Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! We will return!
Stayed 2 nights in Apr 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very clean hotel, good location.
Stayed 2 nights in Apr 2024

8/10 Good

Fernando

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good area to stay.
Stayed 6 nights in Apr 2024

2/10 Terrible

Suzanne

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the wilderness
This is our second year staying here. Rooms are nice, clean, comfortable and it has a washer and dryer. Check in was easy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overbooked and moved to different property
Unfortunately, we booked the stay for a special birthday getaway for our daughter, but they were overbooked and moved us to another hotel several miles away. Based on our conversations with both front desks, it sounded like this was a regular occurrence.
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property was beautiful! I was very comfortable, too. There was plenty of great activity for the family to do.
Stayed 4 nights in Dec 2023

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, and bed very comfortable. The constant from the staff trying to get us to buy into the Wyndham was very annoying. We just wanted a few days away and they kept trying to get us to hear their sales pitch.
Stayed 3 nights in Dec 2023

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Awful Awful!
Absolutely TERRIBLE experience. Ruined our entire weekend.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible customer service. Do not even bother booking with them as they will move you to a different “sister hotel” at the most inconvenient location with zero warning in advance. They know they overbook but don’t bother to inform anyone until check in, as to keep your business and leave you stranded in a parking lot calling around attempting to find elsewhere to stay other than one of their less desirable locations. There was also no apology and they were extremely condescending at both locations as well as the representative from the second location on the phone. Will never use again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. It looked brand new. It was absolutely top notch, plus you have access to the waterpark and Wilderness facilities.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

nathan

Stayed 3 nights in Nov 2023

10/10 Excellent

YOLANDA

Stayed 4 nights in Aug 2023

10/10 Excellent

TIFFANY, Landover

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the accommodations and the location. I would definitely stay there again.