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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Dolly Parton Statue
    2 min drive
  • Wild WaterDome
    2 min drive
  • Buddy's bar-b-q
    3 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    6 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

Pool
Hot tub
Breakfast included
Pet-friendly
3.6 out of 5, Good, (1001)
The price is CHF 54
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Quality Inn & Suites Sevierville - Pigeon Forge

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
Coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you'll be within walking distance of Wilderness at the Smokies. Free WiFi in public areas, free self-parking and a seasonal outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and coffee/tea in a common area
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 3-minute drive from Wilderness at the Smokies and a few minutes from Sevierville Convention Center
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in common area, and a lift. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 424 out of 1000 reviews" "
Rating 8 - Good. 283 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 74 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

guy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. This time everything was in order and overall a great stay. Take away the people above me running a track meet at all hours but that's not the hotels fault. Look forward to the next stay. : )
Stayed 3 nights in Sep 2024

8/10 Good

francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our overnight stay
We had an amazing stay. The breakfast wouldve been perfect with more biscuits and def with bacon but it was good considering the other options.
Stayed 1 night in Sep 2024

8/10 Good

Carolyn

Travelled with family
Had a wonderful stay except for first night, had conjoined doors with a family with kids that screamed and squalled until 10 and never heard a parent discipline them not once. Next day went to receptionist and was placed on the other end of hall. Very much appreciated but overall was a good stay.
Stayed 3 nights in Sep 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was good we had shopping area & restaurants within walking distance. I will stay here again but not on the bottom floor our room was near the washing room & was loud at times & we could hear stomping from the room above us. We had one of the workers be rude to me when I had asked if we could check in early but other than that the rest of the staff was fine.
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Review
Only stayed one night just for a quick nap until we got into our airbnb. Overall the pictures online were way nicer than in person but for a quick stay wasn’t bad for the price.
Stayed 1 night in Sep 2024

8/10 Good

Gabriel

Travelled with family
Liked: Amenities
Stayed 6 nights in Jul 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to restaurants, shopping. Was a bit strange we had to talk to a gentleman about a “parking pass” who in essence was trying to sell discount attraction coupons and wanted us to come to a vacation promotion meeting.
Stayed 1 night in Sep 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Irene, Lakeland

Liked: Amenities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, property conditions & facilities
Well done
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with our stay, everything was clean, very nice room and the staff was very nice when we needed more towels and at the check in/out desk!
Stayed 3 nights in Aug 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

HARDIK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best motel to stays with family
Stayed 1 night in Sep 2024

8/10 Good

Irene, Lakeland

Liked: Amenities
Liked everything! Except for people slamming doors at night! Other than great job on everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Keith

Stayed 1 night in Aug 2024

6/10 Okay

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Sabrina

Liked: Staff & service, amenities, property conditions & facilities
Small rooms sink breakfast affordable
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, helped with any questions I had. Complimentary breakfast was so good every morning. Will stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and convenient. The breakfast was awesome. The bed wasn't great, but overall the stay was very good. I would stay here again.
Stayed 1 night in Aug 2024