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FAMILY SUITE

Bed Count 1 King Bed Maximum Occupancy 4 Max

KING - Sleeper Sofa w/Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

KING - Dormer

Bed Count 1 King Bed Maximum Occupancy 3 Max

FAMILY SUITE with Balcony Hearing Accesible

Bed Count 1 King Bed Maximum Occupancy 4 Max

KING - Murphy

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at HeartSong Lodge & Resort. During your stay, you'll be connected to the convention centre and within walking distance of Dollywood's Splash Country. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • Just a 5-minute drive from Dollywood's Splash Country and 8 minutes from Dolly Parton's Stampede Dinner Attraction

Property Features

HeartSong Lodge & Resort offers its guests a seasonal outdoor pool, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly HeartSong Lodge & Resort. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

  • 302 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2023
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

HeartSong Lodge & Resort offers 302 air-conditioned accommodations with a safe and a hairdryer. 50-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers. This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Smart television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

HeartSong Lodge & Resort has a restaurant on site.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HeartSong Lodge Resort
  • HeartSong Lodge & Resort Hotel
  • HeartSong Lodge & Resort Pigeon Forge
  • HeartSong Lodge & Resort Hotel Pigeon Forge

You should know

  • The seasonal pool will open in April and close in September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.