I owned and rented out a cabin in this area, and I will tell you that this is truly a 5-star experience. The views are amazing, and the cabin was the cleanest and best equipped that we've ever had. Communication was quick, considerate, and helpful. The beds are comfortable, and the video game(s) had us playing like kids.
Note that this is a bit further away from the Parkway than some options, but we really enjoy the short drive into the GSMNP and the trip through the valley.
This is our first option for future trips.