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The Resort at Governor's Crossing

3.5 star property
VIP Access

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Photo gallery for The Resort at Governor's Crossing

Exterior
Children’s play area – outdoor
Water park
Terrace/patio
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • WonderWorks
    ‪4 min drive‬
  • Sevierville City Park
    ‪5 min drive‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a complimentary children's club are on-site.
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include a lift, a terrace and a fireplace at reception
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 823 out of 1310 reviews
Rating 8 - Good. 291 out of 1310 reviews
Rating 6 - Okay. 118 out of 1310 reviews
Rating 4 - Poor. 43 out of 1310 reviews
Rating 2 - Terrible. 35 out of 1310 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families, great location, and lots of activities for kids.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great value.
Great hotel and value for the price. I feel the rooms were slightly dated compared to other similar type properties in the area but I am sure they update them as they can.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Nov 2024

8/10 Good

Bryan

Stayed 3 nights in Oct 2024

8/10 Good

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good! Parking was easy, and the room was cozy and clean. The only issues we had were the stove eyes were all bent, so it was hard to evenly cook the food. And the dishwasher constantly beeped, as in all night, but we could not figure out how to stop that, nor how to start it when we filled it.
Stayed 1 night in Nov 2024

8/10 Good

Emilee

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Amber C

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super family friendly and in the perfect location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin

Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Audrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and family friendly. We really enjoyed our stay ❤️
Stayed 2 nights in Nov 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making memories 2024
Friendly staff, clean rooms and so much to do at the resort.
Stayed 2 nights in Oct 2024

8/10 Good

Sathish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2024

8/10 Good

Derik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
It's a good price point for families on a budget.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip in Tennessee
I planned a solo trip last month and made reservations with this hotel. I loved my stay here. The room was clean and tidy, the workers were welcoming, and I felt very comfortable. I will choose this hotel again when I plan another trip. I can’t wait to go back!
Stayed 4 nights in Oct 2024

6/10 Okay

Jeannette

Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Qusay

Disliked: Cleanliness, staff & service, property conditions & facilities
room with out coffee or coffee maker one chair in the room only one towel even if you reserved family room no shampoo and the soap is the smallest size available
Stayed 5 nights in Aug 2024

10/10 Excellent

LISA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. So much to offer. My only suggestion is that the bedding (mattress’s) need upgrading- were not the most comfortable. Everything else gets A
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This was a recommended place of stay for us last minute and it was the BEST recommendation ever !!!! We love everything about the place and we intend to make at least an annual trip here !!!
Stayed 2 nights in Oct 2024