Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Ice skating
Water park
Courtyard

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wild WaterDome
    6 min walk
  • Soaky Mountain Waterpark
    7 min walk
  • Thirsty Miner
    3 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    11 min drive

Room options

Standard Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Accessible

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (2 Queen Beds with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort connected to the convention centre in Sevierville with 7 restaurants
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Wilderness at the Smokies. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the family-friendly amenities and the location
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1533 out of 2773 reviews" "
Rating 8 - Good. 633 out of 2773 reviews" "
Rating 6 - Okay. 310 out of 2773 reviews" "
Rating 4 - Poor. 158 out of 2773 reviews" "
Rating 2 - Terrible. 139 out of 2773 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here every year and it never ceases to amaze me! The employees are phenomenal! Beyond phenomenal. Our trolly driver Alvin was absolutely above and beyond! Our rooms are always clean! Whenever we need something the associates are quick to help us! The amenities are incredible! So much for the kids and the adults. We love it here!
Stayed 2 nights in Sep 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Ramanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was other entries so as to not have to Walk so far from the front door to the room. Both times we stayed our rooms were the farthest away from the front door you can get. We were so exhausted from walking that distance. I realized that is impossible but that long of a Walk is crazy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Amber

Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Staff was fantastic. We had an issue with the TV and maintenance took care of it immediately.
Stayed 3 nights in Sep 2024

8/10 Good

Katharine

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a great time! The staff were fantastic, parking was convenient, check in was easy and the water park was fun. The rooms could use some updates/upgrades but our rate was reasonable and the staff really made the experience nice!
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice for kids. It was very clean But the beds are horrible. This is the 3 rd time staying over the years and they have still not upgraded the beds. Will we go again no.
Stayed 2 nights in Sep 2024

4/10 Poor

Nicole

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The waterpark was fun but the properties are in need of serious help. Dark and dingy in our bathroom, the bed was hard as the floor. We won’t be coming back.
Stayed 1 night in Sep 2024

4/10 Poor

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at stone hill lodge because of an event going on at the convention center which made it much easier to attend when I did not have to drive anywhere to get where I needed to go.
Stayed 2 nights in Sep 2024

10/10 Excellent

lacy

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome the water park on the outside was included in our stay amazing experience wish we had another route to park as there was an incredible truck show and rat rod shows in town which was amazing and for it to be really a bunch of young adults I didn’t see it get out of control I am in my 40s and the kids your more then happy to show off there trucks and tell you about them
Stayed 2 nights in Sep 2024

10/10 Excellent

hatacha

Travelled with family
Liked: Property conditions & facilities
A wonderful fun exciting place to come!
It was my birthday and i wanted to go to waterslide and found this AMAZING PLACE!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, property conditions & facilities
I enjoyed the stay!
Stayed 3 nights in Sep 2024

8/10 Good

Regina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid friendly. We loved the water park and arcade. The shuttle bus was very convenient. Traffic to Stone Hill Lodge was hectic but we expected that due to the Rod Run.
Stayed 2 nights in Sep 2024

2/10 Terrible

Shannon

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with family and small children
My family loved our stay! We will definitely be back!!
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Deisha

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
CrazyTailSelf
There was nothing I liked about this stay. The hotel rooms are very expensive for what they are. The bathroom is very small. You can’t get in the bathroom without stepping onto the toilet, squatting. This is terrible for kids. One bed took up most of the space. Called for extra towels & got none. Noticed a few weak spots in our floor & it scared the hell out of me. We stayed away from the room for the most part because of this. There is no room to walk in the room. It was a horrible stay. Parking was horrible because the hotel is hooked onto their convention center. The hotel was presented the opposite of what I experienced. The hotel staff just started and never spoke back or even smiled. They looked miserable. There was no room to unpack in the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tynise

Stayed 3 nights in Aug 2024

6/10 Okay

Christian

Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Stayed 2 nights in Aug 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kasara

Liked: Property conditions & facilities
Disliked: Staff & service
Love
Stayed 2 nights in Aug 2024