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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Exterior
Terrace/patio
Meeting facility
1 King Bed with Xintiandi View | Premium bedding, in-room safe, desk, soundproofing
Room (Andaz Attic) | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Room service
  • Air conditioning

Explore the area

Map
88 Songshan Road, Shanghai, Shanghai, 200021
  • Former French Concession
    1 min walk
  • 金玉满堂
    2 min walk
  • Laoximen Station
    5 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    31 min drive

Room options

View all photos for 1 King Bed

1 King Bed | Premium bedding, in-room safe, desk, soundproofing

1 King Bed

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

1 King Bed with Xintiandi View | Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

2 Twin Beds

  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Andaz Loft

Andaz Loft | Premium bedding, in-room safe, desk, soundproofing

Andaz Loft

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Andaz Attic)

Premium bedding, in-room safe, desk, soundproofing

Room (Andaz Attic)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | View from room

1 King Bed Deluxe

  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Corner

1 King Bed Corner | Premium bedding, in-room safe, desk, soundproofing

1 King Bed Corner

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

The Langham, Shanghai, Xintiandi

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (960)
The price is CHF 187
for 1 night
includes taxes & fees
9 Jan - 10 Jan
The Langham, Shanghai, Xintiandi

About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers 307 accommodations with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
With your stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT, you're connected to a shopping centre and just a quick walk from Xintiandi Style Shoppping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Xintiandi Style Shoppping Centre and 10 minutes on foot from People's Square
  • Airport shuttle service available for a fee
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury ANDAZ XINTIANDI, SHANGHAI, BY HYATT. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 2 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 445 reviews" "
Rating 8 - Good. 139 out of 445 reviews" "
Rating 6 - Okay. 27 out of 445 reviews" "
Rating 4 - Poor. 7 out of 445 reviews" "
Rating 2 - Terrible. 9 out of 445 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandro

Stayed 3 nights in Sep 2024

6/10 Okay

Kristian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was cool, and the room very comfortable. House cleaning was very slow - didn't happen until very late afternoon. Restaurant options were too limited - either very high end or not many options.
Stayed 2 nights in Sep 2024

8/10 Good

yijia, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually great, but there is a massive construction site in the back and it is very noisy. So make sure that you get the Xintiandi view side.
Stayed 3 nights in Aug 2024

2/10 Terrible

chuqian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Very nice hotel. Well designed. Highly technological and well located .
Stayed 1 night in Jul 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, first rate service all round
Stayed 6 nights in Mar 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

eric

Liked: Cleanliness, staff & service, room comfort
Love this Hotel, but Showing Signs of its Age
I've been staying at this hotel for close to a decade now and still keep coming back. I have noticed that the rooms are showing signs of aging and wear which is a bit disappointing. Also, there is massive construction on one side of the hotel and for the last 3 trips they have put me on the construction side. Maybe chosse a "city view" if available when you book.
Stayed 1 night in Jan 2024

6/10 Okay

Dong

Stayed 2 nights in Jan 2024

6/10 Okay

erica, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff are great and the happy hour treats and coffee machine rocks. However the room is quite old, and the toilet flush was weak and clogged daily.
Stayed 5 nights in Jan 2024

8/10 Good

Henry

Stayed 9 nights in Nov 2023

6/10 Okay

Kwok nam

Stayed 2 nights in Dec 2023

10/10 Excellent

Koh

Liked: Cleanliness, amenities
Beautiful bathroom and bedroom. The only drawback was there was massive construction outside the bedroom window and the curtains are alway drawn.
Stayed 2 nights in Oct 2023

10/10 Excellent

Weini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the overall services were excellent! Will stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breaktfast was excellent. King bed room size was good and gym so were the gym facilities. Overall pleasant stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Very convenient location!!
Stayed 2 nights in Jul 2023

10/10 Excellent

WONG TAI

Liked: Cleanliness, staff & service, property conditions & facilities
good location happy hour at the hotel is amazing
Stayed 3 nights in May 2023

2/10 Terrible

Daniel

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower was really pretty, but one day there was no way to adjust it to be cold, then there was no hot water.

4/10 Poor

Benjamin

Travelled with group
Disliked: Staff & service, property conditions & facilities
Incredibly disappointing
There was absolutely nothing special about this hotel, which I found extremely disappointing. The room itself was mediocre at best, the view out the window looks down on a massive construction project, the pool was cold and had mold dripping off the walls, the breakfast was underwhelming and the food was as cold as the dining room. Things I had seen such as a free mini bar or hosted happy hour were not true either. All in all, a colossal disappointment. If this is the “concept” that Hyatt had in mind, they should go back to the drawing board. I’ve had better stays in hotels 1/4 of the price.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Feb 2021

10/10 Excellent

wai chung john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a great location.
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020