Mandarin Oriental Pudong, Shanghai

5.0 star property
VIP Access

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
4 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪10 min walk‬
  • IFC Mall
    ‪13 min walk‬
  • Jin Mao Tower
    ‪14 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Club Room, 2 Single Beds, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Mandarin, Club Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Twin Star)

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Mandarin River Themed Room King

  • 61 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Mandarin, Room, 1 King Bed, River View

  • 61 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Pearl Tower)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed, River View

  • 101 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Mandarin, Room, 1 King Bed

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Harbour City)

  • 67 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, River View

  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Twin Star Suite

  • Sleeps 2
  • 1 King Bed

Mandarin River View Room

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Oriental Suite

  • Sleeps 3
  • 1 King Bed

Wenhua City-View Room

  • Sleeps 2
  • 1 King Bed

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (City View)

  • Sleeps 2
  • 2 Single Beds

Deluxe City View King Room

  • Sleeps 2
  • 1 King Bed

Harbour City Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

Club River View Room

  • Sleeps 2
  • 1 King Bed

Mandarin River Themed Room King

  • Sleeps 2
  • 1 King Bed and 2 Single Bunk Beds

Harbour City Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Executive River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

River View Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Glamping Themed Room · Delightful MOment

  • Sleeps 2
  • 1 King Bed

Premier River View Suite

  • Sleeps 2
  • 1 King Bed

Executive Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Single Bunk Beds

Harbour City Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Single Bunk Beds

Similar properties

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel connected to a shopping centre in Downtown Shanghai with 4 restaurants
4 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental Pudong, Shanghai. During your stay, you'll be connected to a shopping centre and just a quick walk from Lujiazui Central Greenland. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Fifty 8 Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, aromatherapy or massages at The Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 10 minutes by foot from Oriental Pearl Tower and a 2-minute drive from The Bund
  • Airport shuttle service available for a fee
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Fifty 8 Grill – This restaurant specialises in French cuisine and serves lunch and dinner.
Yong Yi Ting – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Zest – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Riviera Lounge – On-site restaurant.
Qi Bar – This cocktail bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 437.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 for adults and from CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mandarin Oriental Pudong, Shanghai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 430 reviews
Rating 8 - Good. 69 out of 430 reviews
Rating 6 - Okay. 14 out of 430 reviews
Rating 4 - Poor. 7 out of 430 reviews
Rating 2 - Terrible. 4 out of 430 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel with impeccable service
What an incredible stay! Location is perfect since it'a walking distance to the Gala mall with tons of food options, and the surrounding is so clean and quiet. Incredible attention to details, from top to bottom. We got the lounge access room and it was amazing. The buffect breakfast is so conprehensive that my teenage kids both love it. The quality of food is incredible. The michelin 1 star restaurant on premise is really great too. Overall, this hotel had made our stay in Shanghai that much more impressive.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Peishee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a free upgrade to a junior suite. The room's decor is very welcoming. Great service from the overall customer service team.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandarin oriental shanghai
The hotel was on one of the best I have stayed in. Stayed for 9 days. The service was immaculate. I also had club room access which I highly recommend. Jem, Thomas, Stevie and the team offered us a fantastic and friendly service and made the stay enjoyable. Breakfast was fantastic, although 78 grill could improve the food being the only negative.
Stayed 9 nights in Nov 2024

2/10 Terrible

Yat

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DONGHOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne Chi Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mamdooh, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Nov 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

2/10 Terrible

Yat

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The reception guy is not professional. We stay 5 days 4 nights. We asked for a little higher floor, but we only offer the room on 6 th floor. If we need higher floor, we asked to pay more. The other 2 groups of guest behind us, get offer 10 th or above floor by another receptionist. I felt being discriminated. The room mattress is too old as we sit on the bed, we hear the spring sound. The pillows are not supportive. After a night we feel neck pain and lower back pain. There are a lot of aging marks on the room wooden floor . There many old marks on the room carpet too. Overall it makes you feel you stay at a 3 stars hotel. A morning we take the breakfast, the escort staff bring us to the table just next to the busy noodle counter. There are couples tables behind the front,we ask for the change of table but the staff refuses and say the tables are occupied. We have our breakfast over 40 minutes, all the behind tables are still empty. It makes me feel that kind of service is not match to the name of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pudong
It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Qun

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and will recommend it for anyone who wants to visit shanghai
Stayed 4 nights in Sep 2024

10/10 Excellent

Nayef

Stayed 4 nights in Sep 2024

10/10 Excellent

FOO CHOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024