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Novotel Shanghai Clover

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Shanghai Clover

Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Front of property – evening/night
View from room
Lobby sitting area
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Building No 1, Lane 3188, Xiupu Road, Pudong, Shanghai, 201315
  • Shanghai Disneyland©
    5 min drive
  • Shanghai Zhangjiang Hi-Tech Park
    7 min drive
  • Shanghai New International Expo Centre
    13 min drive
  • Shanghai (PVG-Pudong Intl.)
    22 min drive

Room options

View all photos for Premier Room, 2 Single Beds

Premium bedding, minibar, in-room safe, laptop workspace

Premier Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

Family Studio, Multiple Beds | Premium bedding, minibar, in-room safe, laptop workspace

Family Studio, Multiple Beds

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, laptop workspace

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed (Panorama)

Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Double Bed (Panorama)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Premier Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (City Side)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Suite, Multiple Beds

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Novotel Shanghai Clover

Luxury Shanghai hotel in Pudong with free parking
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free theme park shuttle. Other amenities include a snack bar/deli, a complimentary children's club and a seasonal outdoor pool. Housekeeping is available on request.
Novotel Shanghai Clover offers 322 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Shanghai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Shanghai Clover. During your stay, you'll be close to Shanghai Disneyland©. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Just a 5-minute drive from Shanghai Disneyland© and 12 minutes from Century Park
  • Free airport, theme park and local-area shuttle service
Novotel Shanghai Clover offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A complimentary children's club, a vending machine, and tour/ticket assistance are also featured at the luxury Novotel Shanghai Clover. A roundtrip airport shuttle at scheduled times and A theme park shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5 AM to 10 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 90 for adults and CNY 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
The children's breakfast fee applies to children 6-14 years old.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Shanghai Clover

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 220.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 90 for adults and from CNY 45 for children
  • Late check-in fee
  • Rollaway bed fee: CNY 220.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Novotel Shanghai Clover offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8 AM to 8 PM
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Shanghai Clover (opening June 2016)
Novotel Shanghai Clover Hotel
Novotel Clover Hotel
Novotel Clover
Hotel Novotel Shanghai Clover Shanghai
Shanghai Novotel Shanghai Clover Hotel
Hotel Novotel Shanghai Clover
Novotel Shanghai Clover Shanghai
Novotel Shanghai Clover (opening June 2016)
Novotel Shanghai Clover Hotel
Novotel Shanghai Clover Shanghai
Novotel Shanghai Clover Hotel Shanghai

Novotel Shanghai Clover Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1000 reviews" "
Rating 8 - Good. 349 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shohreh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to say a big thank you to one of your receptionist, his name is Shihao Yang. He was a very help full , kind, patient and amazing one . Please thanks again from me . I was using his own internet as I had a zoom meeting over night and he was supporting me . Thanks again🙏
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Travelled with partner
Perfect for Disney! Not a lot around to eat at except Disney and the hotel. However, the food at the hotel is excellent and definitely value for money. Would happily stay again
Stayed 2 nights in May 2024

10/10 Excellent

Jiawu, Ottawa

Stayed 2 nights in May 2024

10/10 Excellent

Drew

Stayed 1 night in Apr 2024

8/10 Good

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides excellent services. Very family friendly. Got kids playground. Free handcraft program for kids. Free transportation services to Disneyland, airport, train stations, and bund. Free evening treats… highly recommended, especially for family.
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Only Chinese food available at the restaurant Not recommended for business travelers Nothing around the area
Stayed 1 night in Dec 2023

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Angela

Stayed 2 nights in Oct 2023

8/10 Good

Xiaomin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Mirielys

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Quantong

Stayed 2 nights in Sep 2023

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Staff need some training
The entrance to the car park is under construction and therefore unable to access. We called reception and someone came outside to guide us to another entrance. The check-in was quick but no one explained anything to us about the pool or breakfast or parking. Our room was spacious and clean. We went downstairs to use the pool and there was no one on the desk to welcome us. We got to the pool and a lady ran after us to insist our baby who cannot swim (she’s 1) needs to ‘follow the rules’ and wear a swim cap. We tried to explain that she wasn’t going to swim, only us (who have caps already), she was only going to sit on top of her floating seat which we showed her but the lady was adamant so we were forced to buy the baby an adult swimming cap and put it on her tiny head. The pool is nice but has black ripped tarp hanging over the top which is an eye-sore. We then had trouble after we checked out as the security guard insisted we pay for parking even although we were staying at the hotel so had to call reception to ask them for help. This is our second stay there but we had a lot of bad luck and trouble this time and because of this I don’t think we would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Mesut

Travelled with group
Liked: Amenities
Hotel staff are friendly. Hotel is clean and quite . Breakfast has many choices.
Stayed 7 nights in Jul 2023

6/10 Okay

MACKENZIE

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasant Staff, Everything Else is Quite Overrated
The staff was friendly. However, no one spoke English, which made it difficult to discover information. The pictures definitely make the rooms look bigger and brighter. The lighting is quite dim even with all the lights on. Also, the A/C is centralized making the panels in the room useless and the room uncomfortable to be is due to being way too hot.
Stayed 2 nights in Oct 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Lovely stay. Shame that the pool is seasonal when it’s still super hot.
Stayed 1 night in Oct 2021

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time, thanks for your wonderful service
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry was a bit confusing. Some of the staff
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

MeowMeow, Singapore

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Booked for smoking room as listed on Expedia by the hotel, and had also communicated with the them before arrival. When we checked in, we were told it's a non-smoking hotel?! Quite disappointing that the hotel did not communicate this before the stay... After checking in (rooms were not ready), we continued our scene seeing. When we requested for our room keys, staff wasn't attentive and requested for multiple verifications again, until the night duty manager came over to resolve matter. Nothing much on the room service menu. Otherwise, location is very serene and quiet, very near Disneyland, and the Shanghai Village.
Stayed 2 nights in Jan 2020

10/10 Excellent

Aaron, Australia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great size room and fantastic buffet breakfast. Great variety of dishes to choose from. Vending machines have snacks and beer in the lobby. Robot waiter is a cool novelty which can bring your room service meals to your door. Probably only the thing I could fault is that the lighting in our bathroom and room was a bit on the low side. Not a complaint, was just a matter of getting the right lights on to read etc. Overall, great location to Disneyland and would definitely stay again.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the modernity of the hotel, although the lobby gets very chilly in Winter with no heaters on and limited areas to sit and enjoy a drink, even though they seem to have a bar there. Also wish the pool was open, but understandable closing for winter. Enjoyed the room, modern, fresh and comfortable. Very helpful staff. Overall, very good place and would stay there again
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, I would recommend it for layovers. Please use the free hotel shuttle service as much as you can, the taxis will rip you off.
Stayed 2 nights in Jan 2020