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Novotel Suites Shanghai Hongqiao Hotel

4.0 star property

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Photo gallery for Novotel Suites Shanghai Hongqiao Hotel

Deluxe Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Pool
Executive Suite, 1 King Bed (Duplex) | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
NO 1583 Huqingping Hwy, Qingpu, Shanghai, 200000
  • National Exhibition and Convention Center
    ‪3 min drive‬
  • Hongqiao Tiandi
    ‪5 min drive‬
  • Qibao Old Street
    ‪6 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪18 min drive‬

Room options

Executive Suite, Multiple Beds, Accessible (Duplex)

  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

  • 81 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite, 1 King Bed (Duplex)

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 1 King Bed (Duplex)

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 56 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Apartment, 1 Bedroom

  • 100 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed (Duplex)

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Suite, 1 King Bed (Duplex)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Single Beds

Deluxe Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Single Beds

  • 81 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Apartment, 2 Double Beds (Duplex)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (Duplex)

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed (Duplex)

  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Shanghai Hongqiao NECC by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (200)
The price is CHF 86
for 1 room
includes taxes & fees
2 Mar - 3 Mar
InterContinental Shanghai Hongqiao NECC by IHG

About this property

Novotel Suites Shanghai Hongqiao Hotel

Hotel connected to the convention centre in Qingpu District with a 24-hour front desk
A restaurant, a complimentary children's club and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Novotel Suites Shanghai Hongqiao Hotel offers 204 accommodations with a safe and complimentary bottles of water. This accommodation offers separate dining areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

With your stay at Novotel Suites Shanghai Hongqiao Hotel, you'll be connected to the convention centre and close to National Exhibition and Convention Center. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a free children's club, dry cleaning/laundry and luggage storage
  • Just a 3-minute drive from National Exhibition and Convention Center and 13 minutes from Jing'an Temple
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 4015 square feet (373 square metres) and includes conference space. Novotel Suites Shanghai Hongqiao Hotel also features a complimentary children's club, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Novotel Suites Shanghai Hongqiao Hotel has a restaurant on site.
食宜 – This restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CNY 48 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 per person
  • A restaurant

Restaurants on site

  • 食宜

Things to do

  • Free children's club

Family friendly

  • Free children's club
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 4,015 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Shanghai Hongqiao Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98.00 per person
  • Self-parking fee: CNY 48 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Suites Shanghai Hongqiao
Novotel Suites Shanghai Hongq
Novotel Suites Shanghai Hongqiao Hotel Hotel
Novotel Suites Shanghai Hongqiao Hotel Shanghai
Novotel Suites Shanghai Hongqiao Hotel Hotel Shanghai

Novotel Suites Shanghai Hongqiao Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 9 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

John

General management and property maintenance , facilities, services … not meet the standard of Novotel hotel should be ! Only the space of each two stories family suite is big ! Called Family Suite but in the kitchen doesn’t have any pots, pans, cups, saucers… nothing at all !
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Not maintained well ! Doesn’t have basic facilities inside the room such as : No Cup and saucer for tea or coffee No plates, cutlery Two stories room space is big but looks empty without warm atmosphere
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay !!!
Fantastic Stay !!! Love the 2 toilets in the hotel room !!! The only drawback is ...need to get DiDi to go to the subway station. Overall, is great. Breakfast is Awesome !!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ayub

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and service
Stayed 4 nights in May 2024

10/10 Excellent

Mayank, Ahmedabad

Business traveller
Good clean property
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I need to change room 3 times during a 4 nights stay. Room facing indoor open area was noisy due to festive events with loud speakers. Room facing road was noisy due to traffic. The third room have no electricity on 2nd floor due to fuse break. The pool was closed and no towel supplies for the gym.
Stayed 4 nights in Dec 2019

6/10 Okay

SereneKoo, Singapore

Travelled with partner
The hotel signage is not prominent. Will missed the turn if unable to see it
Stayed 2 nights in Dec 2019

8/10 Good

baoyue

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Needed to vacuum the floor !
The floors dusty while we got in .remote is dirty too. The loft is big so I accepted and call them to clean the floor on next day. It’s spacious and the price is unbeatable for a four star loft hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully spacious loft apartment (all I expected was a hotel room). Good option for the convention center. Otherwise location is very remote.
Stayed 4 nights in Dec 2019

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Neal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a good choice
Advertised they had a swimming pool and it was not open. Disappointed as this is why I booked the hotel. The staff was very unhelpful (rude) and not appreciative of our business. We had issues with the kitchen and bugs in the room......but all the sudden they did not speak any English when it was time to solve the problems. Do not recommend it
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Yuk Lun

Stayed 2 nights in Jul 2019

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic value for business in Hongqiao
I stayed here for a business trip during the Shanghai Auto Show period, so it was relatively busy. As a serviced apartment, the room sizes were *HUGE*, and it was amazing and clean. The living area has a 6-8 person dining table + couches, great for team collaborations. Wifi in the room was great, but a bit spotty at different areas. No VPN. The really convenient, but bizarre bits: There's a well-stocked supermarket just underneath which allows you to buy daily needs conveniently (warning: only local credit cards, cash and WeChat/Alipay accepted), and a food centre that only takes WeChat/Alipay (no cash! - although you could pass your cash to somebody so they can pay for you through contactless). Although, the hotel itself DOES take international credit cards. Staff was helpful and responsive, but not attentive. Reception's English is passable but tends to be more difficult over the phone. International business guests who are not used to Chinese services may find it severely lacking, but as someone who used to live in China - I can attest that this is a great hotel for local standards. Service staff needs to be trained to receive international guests better since it's being positioned as an international accommodation. BIG WARNING: There is also no ATM within the premises (nearest is about a 500m walk away), so make sure you get your cash in Hongqiao business area, or downtown in Puxi.
Stayed 9 nights in Apr 2019

6/10 Okay

HenryWong, Kuala Lumpur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The building is new and clean however many of the appliances was installed incorrectly and some of them is not functioning i.e bathroom power socket, the tower hanger in bathroom, the glass door holder in balcony. I suggest the hotel management should do a quick check before hang over to their guest.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new clean loft style rooms! Strongly recommend!
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Specious suit for relax or family trip
Specious room size, unfortunately have to claim stair case to the bedroom as it is on the loft, little bit effort to get up and down as the luggage is down stair, breakfast need to be upgrade in quality and service.
Stayed 2 nights in Apr 2019

8/10 Good

Lokesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was amazing to stay in this Property . International Travellers pls note that this hotel does not accept Forex . They wants you to pay only on Local Currency . There is no Indian Food Available in The Hotel or Nearby area . For this you need to go to The Bund or East Nanjing Road .....
Stayed 4 nights in Mar 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely New Hotel near the NECC
My stay at The Novotel Suites Shanghai Hongqiao Hotel was in conjunction with the Auto Mechanika at the National Exhibition & Conference Centre (NECC). The hotel was with in walking distance to the NECC and there were plenty of different restaurants in close proximity to the hotel. The hotel was a short drive by taxi / uber to the Outlet Shopping Complex. The breakfast at the hotel was okay but had limited options available. The actual suite was HUGE !! It was a two bedroom apartment that was appointed extremely well. There was a full kitchen / dining room, two bathrooms, laundry facilities, and a lounge area. Overall I was extremely pleased with the hotel and would recommend it.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to convention centre and honqiao airport. Very quiet area and must reach everywhere by taxi
Stayed 2 nights in Sep 2018

10/10 Excellent

Yohei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

JIHYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

KANTA

Stayed 1 night in Jun 2024

8/10 Good

CHI FAI

Stayed 3 nights in May 2024