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Comfort Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby
Seasonal outdoor pool, pool umbrellas, pool loungers
Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2012 E Marion St, Shelby, NC, 28150
  • Moss Lake
    4 min drive
  • Red Bridges Barbecue Lodge
    3 min walk
  • Gastonia Station
    23 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    39 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard King Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Comfort Inn

Hotel in Shelby with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool and a business centre are on-site.
Comfort Inn offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn. During your stay, you'll be close to Moss Lake. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Moss Lake and 6 minutes from Don Gibson Theater
Comfort Inn offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Self parking is free. A complete renovation of Comfort Inn was completed in May 2019.

This Shelby hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 586 reviews" "
Rating 8 - Good. 204 out of 586 reviews" "
Rating 6 - Okay. 56 out of 586 reviews" "
Rating 4 - Poor. 20 out of 586 reviews" "
Rating 2 - Terrible. 26 out of 586 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jomesala

Stayed 1 night in Sep 2024

10/10 Excellent

Leistey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Have some renovation work going on but that is temporary.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Alden

Stayed 2 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Experiences
Very clean and staff was both friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Alissa

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Stayed 3 nights in Aug 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between two main Shelby streets, this hotel is much quieter than I expected. It's adjacent to an older shopping mall, and there are plenty of nearby dining options. The hotel itself has been renovated/updated inside and was perfect for my one time stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gaynelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Front desk woman" Rosemary" was very rude! I'll never stay here again. Customer service was horrible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at both Comfort Inn's in Shelby. Both are clean, with easy access from the main route of the township. Comfort Inn is our go to place when traveling through that area.
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024

4/10 Poor

Joy

Disliked: Staff & service, property conditions & facilities
Very outdated. Musty smell. Would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Walter, Antelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m surprised this hotel had such high ratings. Everything was run down, the shower temp handle was broken, the whole place smelled like cheap cleaner. Front desk was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extra friendly. Are was quiet and had near by food and gas stations
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel, Antelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

cherie, roxboro

Travelled with partner
Liked: Cleanliness, staff & service
Although the room was clean, the room was cool and damp. I was as if there needed to be a de-humidifier in the room. Everything seemed to be damp, money, clothes anything paper. Dried the dry setting on the AC unit but it was of no use.
Stayed 2 nights in Jul 2024

2/10 Terrible

debra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had water on the rug and smelled of dampness the minute we walked in. The water was coming from the air conditioner. When entering the room there was a mechanical fan trying to air out the wet rug. It got worse as the day went on. Front desk people looked at it but said the person in charge won’t do anything about it! It was true. I should be reimbursed for a room that had a terrible smell and completely wet rug.
Stayed 1 night in Jul 2024

2/10 Terrible

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Krishna, Lake Wales

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My A/C in my home went out and I just needed a place to lay for the night as my air was getting fixed the next day. The front desk staff informed me that he was giving me a room that had a “little” water on the floor from the previous person turning the air down too low causing the unit to freeze. When entering the room an overpowering bad odor hit me as walking into the room. The odor came from the carpeted floor being wet. The floor was not a “little” wet it was wet from the A/C all the way to the right side of the bed. I got in late and was tired and as mentioned just needed to lay down and I did not feel like complaining but it was definitely unacceptable. I will only stay there again if it’s my last option in this case it was considering all other surrounding hotels were booked. Very outdated hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is old and not well maintained. Our room was not very clean. We discovered hair on our bed blankets. The room itself needed a major redo, door’s needed to be repainted and furniture was old and chipped up due to old age. This hotel is a good distance from highway and not very convenient to anything. I would not stay there again.
Stayed 1 night in Jul 2024