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Hard Rock Hotel Shenzhen

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Shenzhen

Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Children’s activities
Deluxe Room, 1 King Bed (Gold) | In-room safe, individually decorated, desk, laptop workspace
Exterior
Games room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Breakfast available
    Breakfast available

Explore the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    6 min walk
  • Shenzhen Guanlan Landscape and Cultural Park
    5 min drive
  • Mission Hills Golf Club
    13 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    45 min drive

Room options

View all photos for Studio Twin Suite

Studio Twin Suite | In-room safe, individually decorated, desk, laptop workspace

Studio Twin Suite

  • 77 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually decorated, desk, laptop workspace

Superior Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, individually decorated, desk, laptop workspace

Superior Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Room, 1 King Bed (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Room, 1 King Bed (Rock Royalty)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Twin Room (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Twin Room (Rock Royalty)

  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Studio, 1 King Bed (Gold)

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King Suite

Studio King Suite | In-room safe, individually decorated, desk, laptop workspace

Studio King Suite

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold) | In-room safe, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed (Gold)

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Mission Hills Resort Shenzhen
Pool
Spa
Pet-friendly
Parking included
4.3 out of 5, Excellent, (250)
The price is CHF 94
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Mission Hills Resort Shenzhen

About this property

Hard Rock Hotel Shenzhen

Luxury hotel connected to a shopping centre in Longhua District with 3 restaurants
3 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and a safe. This individually decorated accommodation has separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and hairdryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Shenzhen. During your stay, you'll be connected to a shopping centre and just a quick walk from Mission Hills Ecological Sports Park. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Hard Rock Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 1-minute drive from Mission Hills Ecological Sports Park and 5 minutes from Shenzhen Guanlan Landscape and Cultural Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Shenzhen offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Hard Rock Hotel Shenzhen. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hard Rock Cafe – This restaurant specialises in American cuisine.
Sessions – This restaurant specialises in international cuisine. Open daily.
GMT +8 Lobby Bar – On-site lobby lounge. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Sessions

Family friendly

  • Free children's club
  • Free cot
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • Pets: CNY 380 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Pet fee: CNY 380 per pet, per night
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in December.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 791 reviews" "
Rating 8 - Good. 281 out of 791 reviews" "
Rating 6 - Okay. 51 out of 791 reviews" "
Rating 4 - Poor. 14 out of 791 reviews" "
Rating 2 - Terrible. 14 out of 791 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

keng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Edward

Travelled with family
Disliked: Staff & service, room comfort
I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Bathroom design is unsuitable for family. It is not good for business sharing.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms with great amenities, love the breakfast and great staff. Special regards to Tony the duty manager, he offered excellent service.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Rooms were very clean and tidy. The staff were very helpful. Great food. Would definitely use hard rock again.
Stayed 9 nights in Nov 2019