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Kingkey Palace Hotel Shenzhen

4.5 star property

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Photo gallery for Kingkey Palace Hotel Shenzhen

Front of property – evening/night
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Deluxe King Room, Ocean View | Premium bedding, down duvets, minibar, in-room safe
Front of property – evening/night
Private beach nearby, white sand, free beach shuttle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 90 Yanmei Road, Yantian District, Shenzhen, Guangdong, 518083
  • Dameisha Beach
    ‪8 min walk‬
  • Dameisha Seaside Park
    ‪15 min walk‬
  • Shenzhen Ocean World
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪87 min drive‬

Room options

View all photos for Deluxe King Room, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room, Ocean View

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family-themed Suite, Ocean View

Family-themed Suite, Ocean View | Premium bedding, down duvets, minibar, in-room safe

Family-themed Suite, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, down duvets, minibar, in-room safe

Superior King Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Luxury King Room, Ocean View

  • 53 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, Ocean View

  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family-themed King Room

Family-themed King Room | Premium bedding, down duvets, minibar, in-room safe

Family-themed King Room

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family-themed Twin Room

Family-themed Twin Room | Premium bedding, down duvets, minibar, in-room safe

Family-themed Twin Room

  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Seaview Twin

Premium bedding, down duvets, minibar, in-room safe

Luxury Seaview Twin

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family-themed Suite

Premium bedding, down duvets, minibar, in-room safe

Family-themed Suite

  • 112 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Seaview Suite

Deluxe Seaview Suite | Premium bedding, down duvets, minibar, in-room safe

Deluxe Seaview Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kingkey Two Bedroom Suite

Kingkey Two Bedroom Suite | Premium bedding, down duvets, minibar, in-room safe

Kingkey Two Bedroom Suite

  • 93 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

Similar properties

Exterior

InterContinental Shenzhen Dameisha Resort by IHG

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, (186)
The price is CHF 193
for 1 room
includes taxes & fees
21 Feb - 22 Feb
InterContinental Shenzhen Dameisha Resort by IHG

About this property

Kingkey Palace Hotel Shenzhen

Luxury Shenzhen hotel in Yantian District with 3 restaurants
Along with 3 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Kingkey Palace Hotel Shenzhen offers 282 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Kingkey Palace Hotel Shenzhen, you're just a quick walk from Dameisha Beach. Free WiFi in public areas, free self-parking and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Chinese cuisine with garden views at Tian Tao Court Seafood, one of the property's 3 restaurants
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 15-minute walk of Dameisha Beach and Dameisha Seaside Park
  • Free beach shuttle service
A private beach is featured. Kingkey Palace Hotel Shenzhen offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 732 square feet (68 square metres) and includes a conference centre. A fitness centre, barbecue grills, and multilingual staff are also featured at the luxury Kingkey Palace Hotel Shenzhen. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

Tian Tao Court Seafood – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner.
Palace Cafe – This restaurant serves breakfast, lunch, dinner and light fare.
Tounoki Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Lobby Lounge – This lobby lounge overlooks the garden.
Rhythm Bar – On-site karaoke bar.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Palace Cafe
  • Rhythm Bar
  • Tian Tao Court Seafood
  • Tounoki Japanese

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (732 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 299.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 750 per vehicle (one way)
  • Rollaway bed fee: CNY 299.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Kingkey Palace Hotel Shenzhen offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingkey Hotel Shenzhen
Kingkey Palace
Kingkey Palace Hotel
Kingkey Palace Hotel Shenzhen
Kingkey Palace Shenzhen
Kingkey Shenzhen
Shenzhen Kingkey
Kingkey Shenzhen Shenzhen
Kingkey Palace Hotel Shenzhen Hotel
Kingkey Palace Hotel Shenzhen Shenzhen
Kingkey Palace Hotel Shenzhen Hotel Shenzhen

Kingkey Palace Hotel Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 211 reviews
Rating 8 - Good. 115 out of 211 reviews
Rating 6 - Okay. 19 out of 211 reviews
Rating 4 - Poor. 3 out of 211 reviews
Rating 2 - Terrible. 1 out of 211 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The sea view was so good The air condition was great and room was quiet silent
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The rooms at the Kingkey are very nice. I had a seaside room with a balcony that faced the water. It was spacious and lovely. The Japanese restaurant inside is delicious and affordable. It’s pretty close to the beach. But the rest of the hotel was just...okay. The pool has a strange set up where you have to cross the parking lot to get into it (and it was quite small). There isn’t a cafe where you can get coffee during the day (and room service coffee is extremely expensive). And when I attempted to find the bar and KTV room at night around 10, everything was closed. So...it’s fine, as long as you don’t need a lot of amenities for your stay.
Stayed 2 nights in Apr 2021

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Rungrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a getaway weekend with kids
The Hotel services including the frontdesk, restaurants and the swimming pool were good with friendly and helpful staff. The one thing I did not like at all was the mold smell in the room, even keeping the window open it wouldn't disappear. Nevertheless the room was clean and tidy.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location shown on Orbitz is incorrect. In fact the hotel located in the middle of nowhere, with no transportation options nearby besides taxi.
Stayed 3 nights in Apr 2019

8/10 Good

C

Liked: Staff & service, property conditions & facilities, room comfort
Good overall.
Really nice hotel, we stayed in A block with sea facing view. They upgraded our room for free, the reception desk was really helpful and they’re really nice people. We found a few stains on the counters and they put us in a smoking room or smoking floor with a baby, which was very annoying - the room stank of smoke and neighbours blew smoke into the room which made me angry as a father of a young child although that shouldn’t be enough to discount the hotel’s review score and all the other ways they tried to make us feel welcome. I’d recommend staying at this hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great attention to customer service
Arcy the desk manager was outstanding at helping us prepare transportation. Rooms were a great value.
Stayed 3 nights in Oct 2018

10/10 Excellent

Alice KB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay at Kingkey Palace Hotel
We had a fantastic stay at Kingkey. The scenery outside our suite was beautiful and peaceful. The staff were very friendly and helpful. There was a brand name shopping outlet close by and it is very scenic for a walk in the evening.
Stayed 2 nights in Oct 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
This place is just amazing. The room and view and location are all amazing. The breakfast was seriously the best breakfast buffet I have ever had. Get it if get the option.
Stayed 1 night in Jul 2018

8/10 Good

Pui Sai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Rita

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2018

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and relaxed and enjoyed
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and relaxing. Quiet room with good air conditioning. Nice breakfast buffet.
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Very convenient location, 10 min walk from the beach, 5 min walk from the outlet malls. Front desk service is a bit slow though when checking out.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxuary oceanfront hotel with great breakfast
New hotel located steps from beach with grand lobby. Rooms are clean and luxurious. Bathroom has a huge ultra modern tub/shower combo with a bench where a whole family can fit inside and shower at same time. Towels and bathrobes have high thread counts and comfortable. Balcony has georgeous ocean view. During summer, there’s a free shuttle to the neighoring sister hotel Sheraton Dameisha to use its private beach. Hotel’s own indoor pool is beautiful and nice to relax in. The included buffet breakfast was a feast with both western and Chinese selections, including hot dishes, cold cuts, delicate dim sum and other delicacies.

8/10 Good

Frequent traveller, Hong Kong

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Honest feedback
I arranged for non smoking room, which I arrived on time but they could not arrange it. They insisted they would clean up for the room so no smell inside, but that is not the case apparently. The room is not soundproofed. For the pros side, breakfast is good.

8/10 Good

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. But not good
Good in Hardware, software is bad. If you are foregner, this is a not good hotel for you

8/10 Good

sangyoon

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Yevgeniy, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Charming location, good European breakfast and comfortable rooms.

4/10 Poor

Marius, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seriously run down. Not more than 2 stars.
Was here for business 3 years ago and decided to come back for a getaway with my wife this weekend. That was a mistake, should have booked the Sheraton instead. The only English speaking staff is behind the main desk, the rooms smell, a maintenance guy entered our room un-announced, waterfall shower not working, carpet and bedding dirty, wash basin not draining, young kid peeing on the terras at the pool while his father was playing with his remote controlled speedboat in the pool and the life guards not saying anything, noise at night from neighbouring disco etc etc. Seriously run down and surely not worth 4 stars.

6/10 Okay

Serene M

Liked: Cleanliness, room comfort
Disliked: Staff & service
Service is terrible!
The service here is terrible. There is something wrong with the communication between the website and this hotel. Room service is terrible!