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Hilton Garden Inn Shenzhen Nanshan Avenue

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Shenzhen Nanshan Avenue

Exterior
Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1039 Nanshan Ave, Nanshan District, Shenzhen, Guangdong, 518000
  • Xin'an Nantou Ancient City
    17 min walk
  • Coastal City
    4 min drive
  • Shenzhen University
    4 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    35 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (116)
The price is CHF 81
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

About this property

Hilton Garden Inn Shenzhen Nanshan Avenue

Central hotel connected to a shopping centre in Shenzhen with free parking
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk and tour/ticket assistance are on-site. Housekeeping is available on request.
Hilton Garden Inn Shenzhen Nanshan Avenue offers 313 air-conditioned accommodations with a safe and complimentary bottles of water. Premium cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at Hilton Garden Inn Shenzhen Nanshan Avenue, you'll be connected to a shopping centre and within walking distance of Xin'an Nantou Ancient City. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, conference space and a lift
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from Shenzhen Safari Park and 9 minutes from Window of the World
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8826 square feet (820 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly Hilton Garden Inn Shenzhen Nanshan Avenue. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hilton Garden Inn Shenzhen Nanshan Avenue has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 8,826 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 2 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Maple Leaf
Maple Leaf City Hotel
Maple Leaf City Hotel Shenzhen
Maple Leaf City Shenzhen
Maple Leaf City Hotel
Hilton Shenzhen Nanshan Avenue
Hilton Garden Inn Shenzhen Nanshan China
Hilton Garden Inn Shenzhen Nanshan Avenue Hotel
Hilton Garden Inn Shenzhen Nanshan Avenue Shenzhen
Hilton Garden Inn Shenzhen Nanshan Avenue Hotel Shenzhen

Hilton Garden Inn Shenzhen Nanshan Avenue Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 11 out of 38 reviews" "
Rating 4 - Poor. 5 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rahul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and very helpful. Need a printer to print documents and they were able to helpn me with that.
Stayed 5 nights in Jun 2024

10/10 Excellent

Xiaozhong, State College

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

The rooms had a smell of cigarette smoke coming through the aircon.
Stayed 3 nights in Nov 2023

8/10 Good

Henry, Boston, MA

Liked: Cleanliness, room comfort
Nice Hotel
This place is really nice and has great view of area. Everyone was nice and helpful, even though most of them didn't speak English. (My mandarin is horrible). The only complaint I have is even if I put the do not disturb sign. The cleaner still comes in if you are not there. Not sure if every hotel in ShenZhen does that, but make sure you lock everything up and put everything that you don't want them to touch on the side.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good rate.
It was a convenient location for my business needed to be done. My overall rating for the hotel is 4.5 out of 5. The buffet breakfast is Western style but mixture with Chinese, better than minimal Continental breakfast. The only drawback was somewhat language barrier. It seems like there is few English speaker in the staff, so if she or he is not available, it takes time to communicate. It is not an international hotel, but for local people... Oh, certain floor has no access to wifi, so they moved me up to the 12th floor.

6/10 Okay

wojtek, ottawa

Liked: Cleanliness, room comfort
Inexpensive while still reasonable
Overall good experience, this was my 3rd time in this hotel

4/10 Poor

Smith31, OC, CA

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great place to put your unwanted inlaws
This hotel in Shenzhen is pretty far from the main part of downtown, but still in the city. It is a 30 min cab to LoHu station. Staff was nice and helpful. Restaurant next door had good steaks and Sushi from the menu, but a street vendor quality buffet. All areas of the hotel and restaurant were dirty and smell of being washed with dirty old mops. Room was terrible with stains on everything and a very hard bed. This is a post KTV party and flop house. I would only put those I don't like in this hotel and visit them for dinner!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

6/10 Okay

WLX

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Nice, clean and modern looking hotel. Stuff was very friendly, and always there was at least one stuff member that spoke English.

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rui

Stayed 1 night in Jun 2024

10/10 Excellent

Chiu Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room size with adequate spaces Clean environment including toilet, shower room and linen
Stayed 1 night in Jan 2024

8/10 Good

CHUN HUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leon

6/10 Okay

Verified traveller

Liked: Room comfort
Shenzhen Maple leaf city Hotel (深圳枫叶城市酒店)
심천 남산 지역의 출장 목적으로 저렴한 가격 대비 괜찮은 호텔. 심천만출입국장까지 차량으로 약 15분 소요 (35위앤 가량), 타오위앤(桃园)전철역까지 택시 기본요금(12위앤), 버스로 약 2~3코스, 전동자전거 7~8위앤(택시가 안 잡힐 경우, 타오위앤 전철역까지 탑승 가능), 타오위앤전철역에서 도보로 약 30분, 심천바오안국제공항까지 택시 이용시 약 85위앤(출퇴근시간 제외) + 고속도로통행료 7위앤 ... 중국어 가능자 및 심천 환경에 익숙한 분에게 추천 **호텔스닷컴 '지도에서 보기' 위치와 다름 => 수정 요청

6/10 Okay

Verified traveller

Liked: Room comfort
我喜歡它房間的寬敞,就價位而言,性價比高
我喜歡它房間的寬敞,就價位而言,性價比高

4/10 Poor

Hui, 天津

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不怎么样
服务人员素质不高 地毯都是污渍 床单颜色很奇怪 脏兮兮的！ 另外最令人气愤的是酒店的送餐服务！形同虚设！服务人员竟然说“人手不够 你自己下来吃吧”！！！ 酒店附近吃的极少。不怎么样的住宿体验！不会再来住了！

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
호텔 좋음
호텔의 청결도는 깨끗하였음. 호텔의 서비스는 보통 수준 호텔 주변의 여건은 편리성과 용이성이 좋았음

10/10 Excellent

SANGWOO, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 적당한 BUSINESSTEL
사업출장으로 적당한 가격과 주변 환경이 좋았습니다. 다만 흠이라면 택시 잡는게 조금 불편한 정도 입니다.

6/10 Okay

ZAKU, 香港

整體滿意
讚: 房間寬敞, 鄰近環境寧靜, 退房時間至下午2時。床單發現多處污跡, 跟前台反映後馬上跟進, 房務員也很給力, 馬上整套床鋪更換。

2/10 Terrible

Verified traveller

Disliked: Staff & service
沒有入住記錄!!!前台說沒有與HOTEL合作!!!!堅持不給予房間.....請各位小心!!!
早前在評語已留意到酒店經常收不到HOTEL的訂單，但是亦會給予客人房間，是次出發前已有準備，帶備訂單記錄及文件，結果到了酒店...他們亦指沒有收到訂單，所以不能給予房間，給前台有關訂單記錄及文件，他們居然說不能作證，而且酒店沒有與HOTEL合作！！！！叫我自己致電HOTEL處理........結果在酒店大堂撥了三十分鐘電話!!!才找到HOTEL的聯絡!!!!!最後一論唇舌...才給我們房間.....而且事後亦沒有檢討或道歉....假裝沒事發生....如果當晚我找不到HOTEL...那我就要自費再找酒店......這間酒店我絕對不會再入住!!!!!!

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities, room comfort