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Wyndham Grand Shenzhen

4.5 star property

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Photo gallery for Wyndham Grand Shenzhen

Lobby sitting area
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Deluxe Suite, 1 King Bed, Smoking | Living area | 42-inch TV with cable channels, iPod dock
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
  • Huaqiangbei
    ‪14 min walk‬
  • Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Shenzhen Central Park
    ‪16 min walk‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 55.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Accessible, Smoking

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Single Bed, Accessible, Smoking

  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking (Upper Floor)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking, City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Shenzhen Futian

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (489)
The price is CHF 120
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Hilton Shenzhen Futian

About this property

Wyndham Grand Shenzhen

Luxury hotel connected to the convention centre in Futian with free parking
This hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Wyndham Grand Shenzhen offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Grand Shenzhen. During your stay, you'll be connected to the convention centre and within walking distance of Huaqiangbei. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Huaqiangbei and Shenzhen Convention and Exhibition Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
Wyndham Grand Shenzhen offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6028 square feet (560 square metres) and includes conference space. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury Wyndham Grand Shenzhen. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Grand Shenzhen has a restaurant on site.
Vintage – This lobby lounge overlooks the garden. Open daily.
Grand Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grand Kitchen
  • Vintage

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,028 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Wyndham Grand Shenzhen offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Wyndham Grand Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 301 out of 528 reviews
Rating 8 - Good. 166 out of 528 reviews
Rating 6 - Okay. 36 out of 528 reviews
Rating 4 - Poor. 15 out of 528 reviews
Rating 2 - Terrible. 10 out of 528 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Fantastic quality hotel with exceptional value in this amazing futuristic city - WOW!
Stayed 5 nights in Oct 2024

6/10 Okay

Constantine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enforcement of rule/regulation. I requested and got a non-smoking room on a non-smoking floor. But my first afternoon nap was interrupted by a strong cigaret smoke that poured in from the connected room next door. When I questioned the smoke detector system, the staff lightly mentioned that it was not functional. This is a safety issue! And when I pointed out the notice of government regulation on non-smoking and fine of 500 yen, the manager responded that they had no authority to stop the offender! Is it not the right of property owner to enforce regulation within their property? The safety deposit box has a hole for a power line connecting the inside of the box to the outside socket. What happens if there is a power outage? Can't open the box or the box will open by itself? Weird - I have never seen anything like this in 60 years of travelling. The room is rather dimmed. The house keeping staff is wonderful - friendly and helpful!
Stayed 6 nights in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel in this vibrant city
Stayed 2 nights in Sep 2024

8/10 Good

Marjory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Shenzen. Close to the Hong Kong Futian border crossing.
Stayed 1 night in Sep 2024

6/10 Okay

YANG HYUN

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jain, TWP Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a cigarette smell in the room. Although staff spray some air refresher, still can smell it
Stayed 5 nights in Aug 2024

10/10 Excellent

Jain, TWP Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has some smell of cigerette smoking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the city center. Front desk staff upgraded us. Thank you guys
Stayed 1 night in Aug 2024

10/10 Excellent

Cheuk Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location for everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mahesh, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room Size, City View
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very plush hotel in Shenzhen CBD. Huge room with big floor to ceiling windows and an exceptionally comfortable Emporer size bed! Very good value. Only 1 night unfortunately , but would stay again next to time Shenzhen.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

taige

Stayed 1 night in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

WAN YI

Liked: Cleanliness, amenities
Nothing
Stayed 2 nights in Mar 2024

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Shenzhen
The hotel is located in a very convenient place, just outside the Subway access. The surrounding is also very easy to get food… very happy with my choice of this hotel..
Stayed 3 nights in Mar 2024

10/10 Excellent

Bei Shan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to the exhibition convention centre, and nearby amenities was good too. The service from the hotel staffs was very good, they will go the extra miles to assist their customers. Will definitely return again.
Stayed 4 nights in Mar 2024

8/10 Good

KAM HUNG MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Yang

Business traveller
Liked: Cleanliness, staff & service
Good to stay
The Hotel location and Service is ok, no such amazing, also not such bad. It is good for business stay, except the air-condition is so noise at night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Pachiraya

Stayed 3 nights in Dec 2023

10/10 Excellent

Miky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Amy, Hong Kong

Liked: Cleanliness, staff & service
Conveniently located Rooms are spacious
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in downtown Shenzhen.
Stayed 1 night in Sep 2023

6/10 Okay

Raymond

Travelled with family
When I booked, I had specify there were 4 adult. When I arrived I found out the suite was not really design for 4 adult stay so we had to add two beds. The added beds' condition was not at the best condition. The springs on both bed were all worn. I am surprise Expedia and Wyndham had allow me to book a room design for two when we have a party of four.

10/10 Excellent

Neng Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023