Central hotel connected to a shopping centre in Police Bazar with a 24-hour front desk
Concierge services, a 24-hour front desk and tour/ticket assistance are available at this hotel. Other amenities include a TV in a common area and a reception hall.
Hotel Serene offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and free toiletries. This accommodation offers separate sitting areas and includes dining tables. 36-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs.
With your stay at Hotel Serene, you'll be connected to a shopping centre and within walking distance of India Orchidarium and Botanical Garden. Enjoy features like concierge services.
Free Wi-Fi (speed: 25+ Mbps)
Services include a concierge, tour or ticket assistance and luggage storage
Within a 15-minute walk of India Orchidarium and Botanical Garden and Wards Lake
As a guest of Hotel Serene, you'll find tour/ticket assistance, concierge services, and a television in common area. The front desk is open around the clock.
Smoking is allowed in designated areas at this Shillong hotel.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
No on-site parking available
Family friendly
Dining table
Conveniences
24-hour front desk
Lockers
Luggage storage
Water dispenser
Guest services
Concierge services
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Doorbell and phone notification
No lift (single-level property)
Smooth flooring in room
Tile flooring in room
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
36-inch flat-screen TV with cable channels
Food and drink
Dining table
Electric kettle
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Fireplace
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Serene
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Serene Hotel
Hotel Serene Shillong
Hotel Serene Hotel Shillong
Hotel Serene Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
6.0/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Rohit
15 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very polite and courteous, helpful too but the rooms are very small and no amenities as such