XCELSIOR HOTEL AND SPA

4.0 star property

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Free minibar, in-room safe, soundproofing, free WiFi
Front of property
Reception
Front of property
Comfort Double Room | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Reviews

4.0 out of 10

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
48 Keating Rd Police Bazar, Shillong, ML, 793001
  • India Orchidarium and Botanical Garden
    ‪9 min walk‬
  • Wards Lake
    ‪9 min walk‬
  • Bishop Falls
    ‪16 min walk‬
  • Shillong (SHL)
    ‪63 min drive‬

Room options

Luxury Suite, Hill View

  • 51.1 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Deluxe Double Room

  • 20.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

XCELSIOR HOTEL AND SPA

Hotel in Shillong with full-service spa and free breakfast
This hotel features a full-service spa, spa services and 24-hour room service. Free weekday breakfast and free valet parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Change of towels is available on request
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and a safe. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BODY SPA. Services include facials, body scrubs and body treatments. The spa is open daily.
During your stay at XCELSIOR HOTEL AND SPA , you're just a quick walk from India Orchidarium and Botanical Garden. Features include free breakfast and free valet parking, plus a full-service spa.
  • Free full breakfast served on weekdays
  • Free WiFi
  • Free valet parking and self-parking
  • Indulge with facials, body scrubs or body treatments at BODY SPA
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake
XCELSIOR HOTEL AND SPA offers its guests a full-service spa. A business centre and meeting rooms are available. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Spa services, tour/ticket assistance, and laundry facilities are also featured at XCELSIOR HOTEL AND SPA . Self parking and valet parking are free.
Guests are served a free full breakfast on weekdays from 7:30 AM to 10:00 AM.
Late-night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

XCELSIOR HOTEL AND SPA Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

10/10

Property conditions & facilities

Reviews

4/10 Poor

Uto

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024