Clarkes hotel, A grand heritage hotel since 1898

5.0 star property

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January 2025

Photo gallery for Clarkes hotel, A grand heritage hotel since 1898

Front of property
Minibar, in-room safe, iron/ironing board, rollaway beds
Pool
Property amenity
Pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
The Mall, Shimla, Himachal Pradesh, 171001
  • Mall Road
    8 min walk
  • Restaurant Holiday Home
    2 min walk
  • Shimla Station
    10 min drive
  • Shimla (SLV)
    53 min drive

Room options

Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Premier Room

  • Sleeps 4
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Clarkes hotel, A grand heritage hotel since 1898

Luxury hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Self parking is free. Additionally, WiFi in public areas, conference space and concierge services are on-site.
Clarkes hotel, A grand heritage hotel since 1898 offers 32 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This Shimla hotel provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and portable fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Clarkes hotel, A grand heritage hotel since 1898, you're just a quick walk from Mall Road. Enjoy features like free self-parking, plus a restaurant and a bar.
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 12 minutes by foot from Christ Church and a 4-minute drive from Lakkar Bazar
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Clarkes hotel, A grand heritage hotel since 1898. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Shimla hotel.

Clarkes hotel, A grand heritage hotel since 1898 has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (INR 912 per night)
  • Available in some public areas: WiFi (INR 912 per 24-hour period)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

This property is closed from 1 December 2023 to 15 November 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Clarkes hotel, A grand heritage hotel since 1898

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 6080
  • Christmas Eve (24 December) Gala Dinner per child: INR 6080 (from 2 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 7360
  • New Year's Eve (31 December) Gala Dinner per child: INR 7360 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: INR 912 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 912 per 24-hour period (rates may vary)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarkes hotel grand heritage hotel since 1898 Shimla
Clarke's Hotel Shimla
Clarkes hotel grand heritage hotel since 1898
Clarkes grand heritage since 1898 Shimla
Clarkes grand heritage since 1898
Hotel Clarkes hotel, A grand heritage hotel since 1898 Shimla
Shimla Clarkes hotel, A grand heritage hotel since 1898 Hotel
Hotel Clarkes hotel, A grand heritage hotel since 1898
Clarke's Hotel Shimla
Clarkes Heritage Since 1898
Clarkes hotel grand heritage hotel since 1898 Shimla
Clarkes hotel grand heritage hotel since 1898
Clarkes grand heritage since 1898 Shimla
Clarkes grand heritage since 1898
Hotel Clarkes hotel, A grand heritage hotel since 1898 Shimla
Shimla Clarkes hotel, A grand heritage hotel since 1898 Hotel
Hotel Clarkes hotel, A grand heritage hotel since 1898
Clarkes hotel, A grand heritage hotel since 1898 Shimla
Clarke's Hotel Shimla
Clarkes hotel A grand heritage hotel since 1898
Clarkes Heritage Since 1898
Clarkes hotel, A grand heritage hotel since 1898 Hotel
Clarkes hotel, A grand heritage hotel since 1898 Shimla
Clarkes hotel, A grand heritage hotel since 1898 Hotel Shimla

Clarkes hotel, A grand heritage hotel since 1898 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 77 reviews" "
Rating 8 - Good. 12 out of 77 reviews" "
Rating 6 - Okay. 6 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

VIKAS, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Glyn, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting Clarkes is like stepping back in time. The architecture of the building makes such a refreshing change from the modern hotels of concrete, glass and over the top air conditioning. Our room was lovely and was beautifully furnished and the public areas of the hotel were also thoughtfully presented. Although some people might find it a little formal, the staff were friendly and polite without exception. We would stay there again without hesitation.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Character
Stayed 2 nights in Mar 2023

10/10 Excellent

Dhruv

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel because of friendly staff and excellent location on the Mall
Stayed 2 nights in Feb 2023

10/10 Excellent

Divya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained despite being old. It is situated near mall road and has easy access to main road. The staff is very courteous and friendly. We had an amazing and comfortable stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

adesh

Stayed 3 nights in Aug 2022

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good service . All staff is very mature. Appreciated about Mr Roshan Chouhan in coffee shop
Stayed 2 nights in Jul 2022

10/10 Excellent

Virendra, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has heritage charm with impressive service, very clean and well maintained. The staff is very friendly. Location is good. The dining options and quality of food and service excellent.
Stayed 3 nights in Apr 2022

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Abhinav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel located at the start of Mall road that provides a good view of Shimla. Staff Hospitality and services were exceptionally great. Would recommend worth staying!
Stayed 2 nights in Dec 2021

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hospitality
I had a wonderful stay at Clarkes. The hospitality by the staff is beyond imagination. The location of this hotel is really good. Never had such a good value for money!
Stayed 2 nights in Dec 2021

10/10 Excellent

Guriqbal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of our stay
Stayed 2 nights in Dec 2021

10/10 Excellent

Vineet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Location of hotel is awesome, exactly on start of mall road. Staff was very friendly and welcoming. Can’t ask for anything more. Breakfast was very good with good spread of buffet.
Stayed 1 night in Dec 2021

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at The Clarkes Shimla
Amazing stay, great hospitality and food.
Stayed 2 nights in Nov 2021

10/10 Excellent

Roland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Fantastic Service and great location. Have stayed here many times, and the hotel staff are the best.
Stayed 3 nights in Jul 2021

10/10 Excellent

Asferachew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A very nice place. Restaurant needs to be improved with food quality and service.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage Hotel but excellent hospitality nd food.Bestlocation
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Apr 2021

10/10 Excellent

Aakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Cleaniness, service was amazing
Stayed 2 nights in Nov 2020

10/10 Excellent

Dinesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and amazing stay,fortunately we were the first guest after lock down of Corona . Location is excellent for move on Mall Road and hub of city centre .
Stayed 1 night in Sep 2020

8/10 Good

Seema

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family stay at Clarks!
Clarks is heritage propery with excellent location ! The the sunset view from terrace is easily viewable . staff is extremely polite and helpful. It being our anniversary they endured a very comfortable stay and decorated our room so nicely! It's an Oberoi chain and lives upto its name . The food was nice and breakfast buffet was good except that I wish the coffee was better The property is in severe need of renovation as certain corners of the room smell of the stale rubber in sofas. In all otherwise we enjoyed our stay!
Stayed 1 night in Dec 2019

10/10 Excellent

Jahnabi Kashyap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Short one night stay. One of the best hotels in thr area
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable....but the food is very expensive...which was not good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very special traditional hotel.
Lovely, comfortable traditional hotel. For us a very special place to stay. Very high quality service combined with a low-key approach, totally without marbled pretentiousness.
Stayed 2 nights in Mar 2019