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Prince Rupert Hotel

4.0 star property

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Photo gallery for Prince Rupert Hotel

Exterior
Premium bedding, desk, free WiFi, bed sheets
Courtyard
Courtyard
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Butcher Row, Shrewsbury, England, SY1 1UQ
  • Place, Old Market Hall
    ‪1 min walk‬
  • Place, The Quarry Park
    ‪6 min walk‬
  • Place, Shrewsbury Castle
    ‪7 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(62 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, free WiFi, bed sheets

Standard Single Room

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 3
  • 1 King Bed

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About this property

Prince Rupert Hotel

Historic hotel with 2 restaurants and coffee shop/cafe
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service and conference space.
Prince Rupert Hotel offers 70 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. Digital televisions are provided. This Shrewsbury hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The free breakfast at Prince Rupert Hotel gets high marks from our customers. During your stay, you're just a quick walk from St Alkmond's Church. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Royalist Restaurant
  • Self-parking available for a fee
  • Amenities include meeting rooms, conference space and a lift
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from St Alkmond's Church and Old Market Hall
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 301 square feet (28 square metres) and includes conference space. The business-friendly Prince Rupert Hotel also features a fireplace in the lobby, 24-hour room service, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Shrewsbury hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Royalist Restaurant – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Chambers Bistro – This brasserie specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chambers Bistro
  • Royalist Restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 301 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per night
  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Prince Rupert Hotel
Prince Rupert Hotel Shrewsbury
Prince Rupert Shrewsbury
Rupert Hotel
Hotel Prince Rupert Shrewsbury
Shrewsbury Hotel Prince Rupert
Prince Rupert Hotel Hotel
Prince Rupert Hotel Shrewsbury
Prince Rupert Hotel Hotel Shrewsbury

Prince Rupert Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Alysyn

Disliked: Cleanliness
The room was cold and neglected, the carpet was old and lifted between the bathroom and room. The windows had mould. The kettle was old and rusty. The bed was uncomfortable. The bath wasn’t clean around the plug hole and didn’t hold water when a bath was run. There was mould around the seals of the bath and the silicon was lifted. The windows had mould on the seals at the bottom. The bathroom was very cold.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Stayed 1 night in Oct 2025

6/10 Okay

Stephan

Liked: Cleanliness
Reception was okay, wanting to know what time we wanted breakfast the following morning, before we finished booking in. Room also okay, very clean and very comfortable. Breakfast was a good choice of cereals and fruit and freshly cooked - if small -breakfast.
Stayed 1 night in Oct 2025

2/10 Terrible

Jerry

Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kath

Liked: Staff & service, amenities
Central. Amenities close by
Stayed 1 night in Oct 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
The hotel is located in the middle of old Shrewsbury so is ideal for wandering around the town. However we arrived by car and the hotel car park is a short walk away. It is necessary to drop your bags off first and then park the car and walk back. Access to the front of the hotel is via narrow cobbled streets which can be confusing.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fourth time at the Prince Rupert and it doesn't disappoint. A proper traditional hotel with lovely staff and offering a glass of sherry on arrival. Very good traditional breakfast, but a variety of healthy options available too. Parking can be a bit of a challenge, with an off-site parking area that can be completely full when you get there, so you need to find an alternative yourself. Other than that, the Prince Rupert is situated in the central area of Shrewsbury with all of the picturesque areas well within walking distance, and plenty of good restaurants to visit too. We will return.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Stayed 1 night in Oct 2025

8/10 Good

Anne

Liked: Staff & service
This was our 4th visit at this hotel- chosen originally for being close to all amenities and being an older & “ quirkier “ property- this time was our wedding anniversary and believe me they pulled out all the stops We were allocated The King James Suite ( complete with 4 poster) and there were a huge bouquet of flowers, box of chocolates and a card waiting within A truly lovely gesture The room itself appears original but the bathroom was brand new - super walk in shower with two shower heads and a really nice corner bath Outstanding 👍 Breakfast is a combination of buffet style and service A nice touch was the haddock and poached egg. The full English had some really tasty bacon and a proper pork sausage. Excellent Check in and out was a breeze and all staff were really friendly and welcoming Would we come back again? Absolutely we would
Stayed 2 nights in Oct 2025

10/10 Excellent

Sian Wyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, loved the hotel would reccommend .
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather not too good at first but brightened up in the afternoon lovely old hotel beautiful features room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

shelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and comfortable. The staff that served breakfast were welcoming, attentive and looked after us very well. The reception staff were helpful and always around if we needed anything. I will definitely be booking in again.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I was greeted by Isabel, who was very friendly, knowledgeable of the hotel and area, could not do enough to help. The hotel is in a great area of Shrewsbury, plenty of shops, restaurants close by. The room was clean, with the necessary amenities. The walls are not soundproof as I could hear people in the next room, not loudly though. Breakfast has almost everything you would like to eat, from cold cereals, fruit, pastries, yogurt and cooked breakfast. The hotel has warmth, charm and character, something I appreciate. The staff are polite and helpful. I certainly would stay here again and again.
The twin bedroom
Breakfast and Restaurant room
Side view of the Prince Rupert Hotel
Stayed 3 nights in Sep 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
This very historical property is very old, atmospheric and querky. It's in a central position in Shrewsbury & has its own bar and restaurant. Lot's of pubs and restaurants available in Shrewsbury town centre. We stayed a friday night & the pub next door played loud music until closing time at 11pm so be aware if you have a room at the front. The breakfast was cooked to order and contential options were also available. Parking is available (£10 p/night) though the hotel is a 5 minute walk away
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, very welcoming staff.

Breakfast was fantastic, perfect poached eggs. Room was clean and welcoming. Very friendly helpful staff. Fantastic location right in town. 1 minute to the high Street.
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Particular mention and praise for the lovely staff. Could not fault them. Friendly and helpful
Stayed 3 nights in Sep 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Only complaint was the shower was not very good, very slow, apart from that everything else was very good.
Stayed 2 nights in Sep 2025

8/10 Good

Mavis

Travelled with group

Short Break

Check in, comfort,location food all good but hotel sadly falls short on apparent shortage of staff.Breakfast very good but disappointing restaurant menu,was expecting something more interesting than burger or fish and chips for dinner. Housekeeping leaves a lot to be desired. Room not serviced at all one day and only received a call after requesting tea bags at 3.30pm on another. Public rooms very tired and in need of decorating or at least deep cleaning of chairs and sofas.
Stayed 3 nights in Sep 2025