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Apsara Residence Hotel

4.0 star property

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Photo gallery for Apsara Residence Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Property amenity
Breakfast, lunch, dinner served; Cambodian cuisine
View from room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

Map
St. 27, Wat Bo Village, Sala Kamreuk Commune, Siem Reap
  • Apsara Theatre
    ‪3 min walk‬
  • Old Market Area
    ‪4 min walk‬
  • Phsar Chas Market
    ‪4 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Apsara Suite with Balcony

Apsara Suite with Balcony | View from room

Apsara Suite with Balcony

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Private Pool

Executive Double Room, Private Pool | View from room

Executive Double Room, Private Pool

  • 40 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Pool View

Executive Double Room, Pool View | View from room

Executive Double Room, Pool View

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin with Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin with Balcony

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Apsara Villa Pool View

View from room

Apsara Villa Pool View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Apsara Residence Hotel

Family-friendly hotel connected to the convention centre in Siem Reap with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Apsara Residence Hotel offers 22 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include Swedish massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Apsara Residence Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Pub Street. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Pub Street and Angkor Night Market
  • Free local-area shuttle service
Apsara Residence Hotel offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Apsara Residence Hotel. A free area shuttle within 7 km is available. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Cambodian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Street parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free area shuttle up to 7 km
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Apsara Residence Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Apsara Residence Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Apsara Residence Hotel Siem Reap
Apsara Residence Hotel
Apsara Residence Siem Reap
Apsara Residence Hotel Hotel
Apsara Residence Hotel Siem Reap
Apsara Residence Hotel Hotel Siem Reap

Apsara Residence Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 286 reviews
Rating 8 - Good. 78 out of 286 reviews
Rating 6 - Okay. 12 out of 286 reviews
Rating 4 - Poor. 5 out of 286 reviews
Rating 2 - Terrible. 1 out of 286 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a quiet area with walking distance to old market and night life, and a very short drive to the temples. The staff is very hospitable and the rooms with private pool are a special treat we all deserve.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

kerry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Apsara Residence is a lovely small hotel in a great location. Easy walk to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
The staff are great and very obliging. The building is a little old but everything worked - our refrigerator had to be replaced but that was done quickly. The noise from the cafe next door was a problem for my wife but I didn’t hear it. So close to the river and stuff in the near area.
Stayed 2 nights in Sep 2024

10/10 Excellent

lindsey, Stouffville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning hotel. Staff were wonderful and the rooms just gorgeous. Comfortable. Beautiful oasis of a pool. My only one concern was hearing the music from the bar next door but I am sensitive to that. Everything else about this hotel is perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanzam

Had a lovely stay here! The staff were incredibly friendly and accomodating. Room was fantastic value and breakfast every day was a nice touch.
Stayed 4 nights in Jul 2024

2/10 Terrible

Sidar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous(My first negative review on hotels.com)
As a person who worked in tourism all around the world for years, I have never seen such a bad service in my life. The following were among many problems: - The hotel provides no information about the payment details. They list themselves on this platform but do not accept the payments methods accepted by the platform itself - They can solve this issue by directly taking payment from the portal (i have seen other hotels do it seamlessly and I have done it in the booking department i worked) - on top of all, I was subject to disrespect with the following exact quote “it is your responsibility to know all this as you chose pay at the property. I am not liable for providing you which payment method i accept” - The claim is not only factually incorrect but also shows staff disrespect, unwillingness and incompetence because i managed to directly charge on platform in my hotel when people had similar issues (even if we clearly listed payment methods unlike the staff in this hotel) - Things go even further when they do not accept the cash I withdrew with the intention of letting this inconvenience go by saying “this money cannot be accepted as it was folded - go withdraw other one”, not even saying “please” or “if you do not mind”. This is something I have never seen in my life - In the meanwhile, my room had mosquitos and crickets all the time - the hotel never shuts down air conditioners. They are at full speed all they long, causing huge energy loss
Stayed 2 nights in Jun 2024

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best part is the staff so friendly and hwlpful dont like the new airport thou so fait was perfect bwfore
Stayed 5 nights in Jun 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
This hotel was fantastic! We actually spent more nights here then planned! Spent a full week at this hotel. The service was outstanding and the rooms were beautiful and very very clean. We enjoyed the pool as well as the restaurant at the hotel. Food and all the drinks we had were great! The staff was very friendly and greeted us each time we walked into the hotel with a cold cloth! If we ever return to Cambodia we will definitely stay here again. It is also in an excellent location with lots of restaurants and shops in an easy walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely, small, quiet hotel with excellent customer service located in a very convenient area of the city.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel in Siem Reap
The Apsara was a brilliant place to stay during our trip to Siem Reap, and we are glad to have found and booked it. The hotel is well situated by the centre of the city but still sits a couple of minutes away from some of the hotspots. This gave us the excuse to walk along the river and take photos from the beautiful bridges. While the hotel is away from Pub Street, there is a nearby bar that can be loud in the evenings. Earplugs are recommended! For those visiting the Angkor area, tuk tuks and Grab vehicles are easy to find or ask the hotel team to book for you. The rooms are spacious, bright and clean. The bed was very comfortable and there was a sofa in the room too. The balcony only had one chair, which was a bit of a shame, but we managed to get a second one from reception. The staff at the Apsara are a real credit to the place. They were friendly, helpful and focused on providing the best service. They always had a smile on their face and it was a pleasure to have them around the place. Being met with a smile every time we came back in was a real treat. Overall, a perfectly placed hotel which was the best base for a week in this hidden gem.
Stayed 5 nights in Nov 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, nice staff, beautiful pool and perfect location. Only stayed for two nights but wish we had time to stay longer. If we go back to Cambodia, we will stay there again.

10/10 Excellent

MAJA, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Apsara hotel. It’s clean, with all amenities and perks. The stuff is very polite and available whenever you might need them. Even if you check out and your flight is late at night you can still use hotel amenities which is great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Eldrin

Stayed 4 nights in Jul 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Apsara Residence hotel couldn’t have been nicer. I used their driver and guide for the temples and was very impressed with their knowledge, professionalism and kindness. I will definitely stay with them again!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oliver

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Staff was amazing.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and attentive staff. Lovely room and bed. Liked the pool. Good location within walking distance of shops and great street food. Hotel is a little bit dated but very clean and excellent value for money. Would recommend!
Stayed 2 nights in May 2023

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further
Best hotel with large room near all the action but far enough away from the noise. The hotel staff was amazing amazing amazing. And for the price , look no farther just book this hotel.
Stayed 3 nights in May 2023

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, staff and property. Highly recommend Apsara when staying in Siem Reap.
Stayed 14 nights in Mar 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Staff were excellent. There’s no lift so access to rooms on upper floors is hard work in the heat and humidity. Breakfast options were fine and the coffee was extremely good.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. A 5 minute walk to the market/pub street. The property was quiet and relaxing despite the proximity to the busy market/pub area. Many high quality restaurants in the area. Staff were courteous and helped with booking a sunrise tour of Ankor Wat.

10/10 Excellent

LUKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- lovely staff and a suburb location
Stayed 4 nights in Feb 2023

10/10 Excellent

Nigel

Stayed 2 nights in Feb 2023

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very friendly and helpful staff.
I had a very nice time here. The hotel is very clean and comfortable. The staff was extremely polite, friendly and helpful. Would definitely stay here again
Stayed 2 nights in Feb 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023