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Empress Angkor Resort & Spa

5.0 star property
VIP Access

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Photo gallery for Empress Angkor Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Lobby
View from property
Lobby sitting area
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Spa
  • Free WiFi

Explore the area

Map
888 National Road 6, Siem Reap
  • National Road 6
    ‪1 min walk‬
  • Cambodian Cultural Village
    ‪2 min walk‬
  • War Museum Cambodia
    ‪11 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Empress Suite Room

Empress Suite Room | Premium bedding, minibar, in-room safe, individually decorated

Empress Suite Room

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Pool View

Deluxe Family Pool View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Family Pool View

  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio Room

Studio Room | Premium bedding, minibar, in-room safe, individually decorated

Studio Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Family City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Family City View

  • 90 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior City View

Superior City View | Premium bedding, minibar, in-room safe, individually decorated

Superior City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Pool View

Deluxe Pool View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Pool View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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  • Parking included
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The price is CHF 59
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includes taxes & fees
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About this property

Empress Angkor Resort & Spa

Lakefront hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Empress Angkor Resort & Spa offers 390 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

Children aged under 3 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The ryokan bathing area is open from 7:00 AM to 9:00 PM.
During your stay at Empress Angkor Resort & Spa, you're just a quick walk from National Road 6. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Crown Cafe Restaurant, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, reflexology or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a steam room and a sauna
  • Just a 4-minute drive from Pub Street and a few minutes from Angkor Night Market
Empress Angkor Resort & Spa offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4478 square feet (416 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Empress Angkor Resort & Spa. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

The hotel hosts a free manager's reception daily.
Crown Cafe Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Dynasty Bar – This poolside bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Crown Cafe Restaurant
  • Dynasty Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,478 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Public bath open from 7:00 AM - 9:00 PM
  • Reflexology
  • Thalassotherapy

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Empress Angkor Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KHR 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: KHR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Angkor Empress Hotel
Empress Angkor
Empress Angkor Hotel
Empress Angkor Hotel Siem Reap
Empress Angkor Siem Reap
Empress Hotel Angkor
Empress Angkor Resort Siem Reap
Empress Angkor Resort
Hotel Empress Angkor
Empress Angkor & Spa Siem Reap
Empress Angkor Resort & Spa Hotel
Empress Angkor Resort & Spa Siem Reap
Empress Angkor Resort & Spa Hotel Siem Reap

Empress Angkor Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 331 reviews
Rating 8 - Good. 122 out of 331 reviews
Rating 6 - Okay. 30 out of 331 reviews
Rating 4 - Poor. 7 out of 331 reviews
Rating 2 - Terrible. 11 out of 331 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Everything!
Stayed 1 night in Feb 2024

10/10 Excellent

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonder place to stay. The staff are helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Khuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2024

10/10 Excellent

Jin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, beautiful decoration
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredible helpful and friendly. An outstanding value for the price
Stayed 1 night in Dec 2023

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, smiley staff, comfortable bed, good shower. Would definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Snehal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have stayed in south East Asia. I definitely recommend this hotel to anyone young old solo or with family whether for business or vacation trip. It's an all * performer on all fronts hospitality decor room layout gym swimming pool interior property house keeping and anything that makes a guest feel comfortable and enjoy their stay.

8/10 Good

Saravy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service, they’re very helpful, friendly, the only negative about the hotel is no Airconditioner in the hallway or in the lobby.
Stayed 6 nights in May 2023

8/10 Good

PRITIRANJAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay! Comfortable, good hospitality. Aircon can be a problem at times. Overall a great place to stay!
Stayed 3 nights in Apr 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Phillip

I showed up 4am to check in and no one around had go to another hotel
Stayed 1 night in Jul 2022

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It as a convenient stay and I liked it. however unfortunately the spa area was closed due to the after-effects of covid, this was a bit of a disappointment. but very friendly and helpful staff, clean, quiet and safe.
Stayed 1 night in Jun 2022

4/10 Poor

MARICHU

Stayed 2 nights in Apr 2022

4/10 Poor

MARICHU

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAMILY 2 NIGHTS VISITS
DUE TO PANDEMIC JUST OPEN, LACK OF STAFFS THE PLACE IS CREEPY AND LACK OF SUPPLIES. DIFFICULT TO COMMUNICATE WITH STAFFS. NEED A LOT OF IMPROVEMENTS. MOST OF THE TOWELS AND BATHROOM SUPPLES NEEDS IMPROVEMENTS.
Stayed 2 nights in Apr 2022

8/10 Good

Raja Suryanarayanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, grand looks, large rooms. Internet is awful and for the complimentary breakfast, the same menu repeated for all 5 days. Friendly staff and and nice bar!!
Stayed 5 nights in Dec 2021

6/10 Okay

Oeng

Travelled with family
Not valuable and not cleanliness
If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they give us a wrong room and after that we asking them to changes. And they change room for us and dirt everywhere.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied...with the hospitality and services...
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were collected at the airport by very helpful hotel check in staff, the hotel reception is very grand and nothing is too much trouble for the staff. The room was immaculate with crisp white sheets and a huge roll top bath. The room had very efficient air conditioning and bottled water provided daily. The hotel is full of beautiful traditional classic Cambodian furniture and statues. The hotel provides an evening shuttle to town daily and will also book drivers to take you on temple tours.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Erick, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Resort! Excellent service. Close to downtown.
Stayed 3 nights in Feb 2020

10/10 Excellent

Rod, Wollongong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 11 nights. My teenage boys, my wife and I Communication before we arrived was excellent and arranging transfers was easy and on time. This hotel is rated 4 star, but the service we received was as good as the service anywhere I have stayed at 5 star.. including comparing to France, England, Germany, Japan, Australia/NZ. Would definitely recommend this to other couples and families. The hotel is a little way out from the city centre.. but a ride by tuktuk was only $5 US each way and was available any time we wanted. A really enjoyable stay.
Stayed 11 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Mick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are courteous, helpful, and nice. The place is huge, a bit outdated but overall a nice hotel!
Stayed 2 nights in Jan 2020