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Pacific Hotel & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Hotel & Spa

Outdoor pool, pool umbrellas
Front of property – evening/night
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Colonial Twin Room | Minibar, in-room safe, individually furnished, desk
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
National Road No. 6, Kaksekam Village, Sror Nge Commune, Siem Reap, Siem Reap
  • National Road 6
    1 min walk
  • Le Jardin des Délices
    7 min walk
  • Giant Ibis Bus Terminal
    5 min drive
  • Siem Reap Angkor Intl. Airport (SAI)
    67 min drive

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking | View from room

Deluxe Double or Twin Room, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | View from room

Triple Room, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Minibar, in-room safe, individually furnished, desk

Family Room, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double or Twin Room, Non Smoking

Superior Double or Twin Room, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Pacific Suite

Pacific Suite | Minibar, in-room safe, individually furnished, desk

Pacific Suite

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Double or Twin Room

Colonial Double or Twin Room | View from room

Colonial Double or Twin Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this property

Pacific Hotel & Spa

Luxury hotel with full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Pacific Hotel & Spa offers 236 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Pacific Hotel & Spa, you're just a quick walk from National Road 6. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 10 minutes by car from Angkor Wat and 6 minutes from Pub Street
  • Airport pick-up and local-area shuttle service available for a fee
Pacific Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 3897 square feet (362 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Pacific Hotel & Spa. An area shuttle within 2 kilometres and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This 5-star Siem Reap hotel is smoke free.

The hotel hosts a free manager's reception daily.
Island Restaurant – This restaurant serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 2 kilometres
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Island Restaurant

Things to do

  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,897 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 21-inch HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacific Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: USD 35 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Pacific Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pacific Hotel Siem Reap
Pacific Siem Reap
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Pacific Hotel Spa
Pacific Hotel Spa
Pacific Hotel & Spa Hotel
Pacific Hotel & Spa Siem Reap
Pacific Hotel & Spa Hotel Siem Reap

Pacific Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 289 reviews" "
Rating 8 - Good. 99 out of 289 reviews" "
Rating 6 - Okay. 17 out of 289 reviews" "
Rating 4 - Poor. 2 out of 289 reviews" "
Rating 2 - Terrible. 4 out of 289 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing Hotel for an amazing Price
My wife and I stayed here while touring Angkor Wat and it was amazing. They picked us up and dropped us off at the SAI airport for a low additional cost and were so careful and prompt about their service. The breakfast was so delicious with a variety of options and cuisines. Their omelets and mini croissants were the best. We also got 90 minute couples massages last minute at their onsite Spa that was one of the best experiences I had. We definitely recommend this place for anyone’s stays.
Stayed 2 nights in Jun 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our room was large, well furnished, and well maintained. The hotel claimed to have a restaurant and bar open until late night, but in fact had only the pool-side bar open which was hot and uncomfortable. We asked the staff for a suggestion of a restaurant and what they sent us to was not at all like what we requested. Then we requested ice and when they brought it to the room charged us $2.
Stayed 3 nights in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Very friendly people
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice with friendly and helpful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

ERNESTO, South San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Huge place but not much guests due to Covid. My guide pointed a lot of closed/non operational hotels.
Stayed 5 nights in Mar 2023

8/10 Good

KARAMCHUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was huge and nice. The semi-outdoor restaurant (under a roof but without walls) was nice, too.

10/10 Excellent

soknay, Sihanouk Ville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

X, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Put in a side wing far from reception One pool area in repair
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard, Tonbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
Stayed 10 nights in Feb 2020

10/10 Excellent

yeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, and the staff are incredible. They work very hard to make sure you have a good time, treat you well, and are very professional. If you are planning on going to Siem Reap to visit Angkor Wat and relax, this is a great place to stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and the staff is fantastic. Manly the guests are Chinese people, so breakfast is Asian style: no ham, no bacon, no cheese, no cake. The SPA is fantastic, same as the quality of the food served during the dinner.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet environment and spacious room! Breakfast variety is acceptable but can be too crowded sometimes.
Stayed 4 nights in Dec 2018

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juicy hotel
The staff at the Pacific hotel where delightful, very attentive and helpful nothing was too much trouble throughly recommend this hotel if I go to this area if Cambodia again I would definitely stay here again 😉😆
Stayed 4 nights in Feb 2018

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was okay, had a massage in the spa which was amazing my husband also had one.Ask for Leap or Sammy. Hotel staff were attentive and friendly
Stayed 1 night in Dec 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel, great service, good facilities.
Stayed 6 nights in Sep 2017

10/10 Excellent

Michael, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff free arrival drink and scarf. Staff always friendly and talkative. Had treatments at the spa which were all amazing, staff there very helpful and friendly. Large out door pool, pool bar and Band plays every night. Great breakfast. Loved and really enjoyed our stay.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel close to the airport
I stayed for one night and because of that was happy to stay close to the airport. Hotel was very comfortable and I was upgraded upon arrival. The staff were great and very helpful and polite. Food was superb, as was the breakfast buffet and there was a large selection of all types of food in the morning.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for improvement - restaurant and food choices

10/10 Excellent

Hanuman, Tork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars hotel at very low price
Friendly staffs, nice hotel, & very low price. Book this hotel, it's very good.

10/10 Excellent

Hanuman, Tork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STARS hotel at very low price
Very nice hotel, good friendly staff, & low price. Book this hotel, good for your $$$!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Siem Reap stay
Great service from hotel manager Soy Dalis. Very sincere and had our comfort in mind throughout our stay.

8/10 Good

AG, San Fran, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. 3 km from Pub Street and airport.
Overall good experience. They say Free Airport Shuttle but they do not run a scheduled airport shuttle bus. U have to call them in advance and make sure they have ur flight details in order to be picked up. Else just take a tuk tuk ($6) and ask them to compensate or have them give u a free ride to Seam Reap downtown. Bathroom shower was leaking every time I took shower the water use to flood the bathroom floor. Requested twice but was not fixed. However overall experience was good and staff was excellent. Cheers