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Reaksmey Chanreas Hotel

3.0 star property

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Photo gallery for Reaksmey Chanreas Hotel

Indoor pool
Indoor pool
Front of property
Royal Chanreas Suite | Minibar, in-room safe, individually decorated, individually furnished
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Passage, Old Market Area, Siem Reap, 17000
  • Old Market Area
    ‪1 min walk‬
  • Pub Street
    ‪1 min walk‬
  • Siem Reap Art Center Night Market
    ‪3 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪60 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Chanreas Suite

Royal Chanreas Suite | Minibar, in-room safe, individually decorated, individually furnished

Royal Chanreas Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Reaksmey Chanreas Hotel

Hotel connected to a shopping centre in Downtown Siem Reap with free parking
An indoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a 24-hour business centre and coffee/tea in a common area.
Reaksmey Chanreas Hotel offers 44 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Premium satellite televisions are provided. Bathrooms include slippers, designer toiletries and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Reaksmey Chanreas Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Pub Street. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Reaksmey Chan Restaurant
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Pub Street and 5 minutes on foot from Angkor Night Market
Reaksmey Chanreas Hotel offers its guests an indoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Reaksmey Chanreas Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Siem Reap hotel.

Reaksmey Chan Restaurant – This restaurant specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Reaksmey Chan Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Reaksmey Chanreas Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Reaksmey Chanreas
Reaksmey Chanreas Hotel
Reaksmey Chanreas Hotel Siem Reap
Reaksmey Chanreas Siem Reap
Reaksmey Chanreas Hotel Hotel
Reaksmey Chanreas Hotel Siem Reap
Reaksmey Chanreas Hotel Hotel Siem Reap

Reaksmey Chanreas Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 33 out of 135 reviews
Rating 4 - Poor. 12 out of 135 reviews
Rating 2 - Terrible. 4 out of 135 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gareth

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Need to keep the lid closed on the hot food to keep it warm
Stayed 2 nights in May 2024

6/10 Okay

SUMAN

Travelled with family
Pretty much basics, bathroom was not okay. Charged me US$3 for accidentally breaking a tea cup :(
Stayed 2 nights in Jan 2024

10/10 Excellent

Rob

Stayed 1 night in Dec 2023

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dated. It lacks modern amenities and looks far more charming in photos than in person. Noise pollution is a HUGE issue here. Music will pretty much blast loudly almost 24/7 with the cleaning crew and pool users causing the remaining portions of noise. There are no elevators, the restaurant and bars no longer operate. Staff is mediocre at best. Telephones unplugged. No microwave and a fridge that hardly works. This place is only good for convenience of its location to pub street but that’s also its major downfall and source of the bass pounding music. The moment you step outside you will be solicited endlessly. Also the “airport shuttle” is actually just a small tuk tuk. Rooms are dark and we had to immediately change rooms due to electrical issues and the power failing at our room. If this place was free, I still would not return.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
I have stayed here many times over the last 10 years and it is always fantastic. It is much better than the price would indicate. Of course it is older than the newer properties but it is quiet, clean, and the staff is so friendly and so helpful. They make you feel like family. The location is great and even though it is close to pub Street, there is very little noise as long as you’re not in the very front rooms. I am from USA and I find this hotel to be every bit as nice as your average Courtyard by Marriott, or Best Western hotel.
Stayed 2 nights in Jan 2023

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mega Noisy
If you value your sleep whilst open holiday avoid this hotel at all costs Avoid any hotel within 1km of pub street if you want to sleep TBH. Reaksmey is basic but nothing to terrible for the price. Could be cleaner, could be better service but it’s what it is, dirt cheap. If you want to party all night and sleep all day maybe it would be tolerable.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Economical yet clean, friendly, convenient
I was impressed, upon check-in, that I was offered an alternative room, to move to a room toward the rear of the building, to avoid all-night noise from nearby Pub Street. I love the convenience of the location. Cleanliness was great. Staff were friendly and accommodating. I will book here again when I return to Siem Reap.
Stayed 3 nights in Feb 2022

6/10 Okay

Jill

Liked: Room comfort
The hotel is close enough to walking street but our room was very quiet. I think they had an issue with roaches in the bathroom drain in our room and I had to bug spray. Lovely hotel and pool. Reception staff were ok
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

SreyPich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Was so good but it a bit noisy at night
Stayed 2 nights in Sep 2019

6/10 Okay

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
It's fine.
It's right by pub Street, so loud music (and screaming cats) till 4am. When I booked, for some reason I thought the bikes were included, but they apparently are not. The room is fine, the water is hot, I didn't see anything gross like cockroaches. The pool closes at 7pm so I never got to use it. The breakfast was meh. The location is great if you want to see pub Street and old market.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room/hotel
GOOD PLACE
Stayed 3 nights in May 2019

8/10 Good

John

Liked: Staff & service
USA rating 2 stars
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location pool was clean slept well
Stayed 2 nights in Mar 2019

10/10 Excellent

Taunya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is right in the heart of Siem Reap nightlife, and for the price it’s pretty good. Personally I wouldn’t stay there again - I prefer something newer, bigger pool, quieter, etc. but if you want to stay right in the party street - go for it
Stayed 2 nights in Feb 2019

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Great location. Quiet even near by pub street. Good service.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good and friendly staff.
Stayed 9 nights in May 2018

6/10 Okay

Kari

Liked: Cleanliness, property conditions & facilities, room comfort
2-3 star Hotel in excellent location.
One of the best 2-3 star hotel I've stayed in Siem Reap, everything is clean and nice, very friendly staff but what spoiled everything was when check-out the reception asked to pay for laundry bill. I didn't have any laundry in that hotel. After 10 minutes and apologies they said that maybe the wrong information was also to wrong customer?. Everything should be clear in this kind of small hotel. I don't trust this hotel anymore. A big pity. I cancelled my next stay in this hotel.

10/10 Excellent

Mansi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Location, room and price
We only stayed one night so maybe this is quick to judge but our stay was fabulous! We got a crazy good deal on the website and ended up at the hotel. To be fair we knew wanted to stay near pub street or night market since we have been to siem reap before. The place is very cheap considering the rooms are huge, it has a huge pool, toiletries etc are there. We didnt even stay there other than to sleep but we would for sure.

2/10 Terrible

Ram, Singapore

Disliked: Staff & service, property conditions & facilities
Hotel has great location, but that's it!
I stayed at this same hotel a few years ago and was happy with the experience. Its amazing how much the level of service, efficiency of staff and inadequate maintenance of the property has deteriorated in less than 3 years !!!
Stayed 3 nights in Jan 2018