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Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Hotel Description

With your stay at Smiling Hotel, you're connected to the convention centre and just a quick walk from Psa Leu Market. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy Asian cuisine with garden views at Smiling Cafe, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body wraps or manicures and pedicures at Smiling Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Palm Container Night Market and a few minutes from Siem Reap Royal Residence
  • Airport and bus station shuttle shuttle service available for a fee

Property Features

Smiling Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 3531 square feet (328 square metres) and includes a conference centre. A children's pool, spa services, and a library are also featured at the family-friendly Smiling Hotel. An airport shuttle (available on request) and a bus station shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Siem Reap hotel.

  • 236 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 3531 sq ft of conference space
  • 328 sq. m of conference space
  • Built in 2005
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and bus station shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and first-run films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Fireplace
  • Sitting area
  • Select Comfort beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • First-run films
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Smiling Cafe – This poolside restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Poolside Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Health or beauty spa nearby

Spa Services

Smiling Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Minimum age to access spa is 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Smiling Hotel offers transfers from the airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Car recommended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Guests must provide a copy of their passport in advance
  • Staffed front desk
  • Children stay free - maximum age 9
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smiling Hotel
  • Smiling Hotel Siem Reap
  • Smiling Siem Reap
  • Smiling Hotel And Spa
  • Smiling Hotel Spa
  • Smiling Hotel Hotel
  • Smiling Hotel Siem Reap
  • Smiling Hotel Hotel Siem Reap

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.