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City Express by Marriott Silao Aeropuerto

3.5 star property

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Photo gallery for City Express by Marriott Silao Aeropuerto

Lobby
Reception
Lobby
Exterior
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
Libramiento Norte 900, Col. Fraccionamiento El Fresno, Silao, GTO, 36126
  • Silao Main Square
    ‪2 min drive‬
  • Parque Bicentenario Guanajuato
    ‪3 min drive‬
  • Cerro del Cubilete
    ‪22 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express by Marriott Silao Aeropuerto

Hotel with free breakfast, near Parque Bicentenario Guanajuato
Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
City Express by Marriott Silao Aeropuerto offers 121 air-conditioned accommodations, with an iron/ironing board. Cable televisions are provided. Bathrooms include a shower.

This Silao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Silao Aeropuerto. During your stay, you'll be within walking distance of Parque Bicentenario Guanajuato. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 2-minute drive from Silao Main Square and a few minutes from Parque Bicentenario Guanajuato
  • Free airport drop-off and local-area shuttle service
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. An area shuttle within 5 kilometres and A free shuttle from the hotel to the airport (available 24 hours) are free. The business-friendly City Express by Marriott Silao Aeropuerto also features a fitness centre, laundry facilities, and room service (during limited hours). Self parking is free.

This 3.5-star Silao hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
City Express by Marriott Silao Aeropuerto has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free airport drop-off shuttle on request
  • Free area shuttle up to 5 kilometres
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

City Aeropuerto Hotel Silao Express
City Express Silao Aeropuerto
City Express Silao Aeropuerto Hotel
City Express Silao Aeropuerto
City Express by Marriott Silao Aeropuerto Hotel
City Express by Marriott Silao Aeropuerto Silao
City Express by Marriott Silao Aeropuerto Hotel Silao

City Express by Marriott Silao Aeropuerto Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 291 out of 767 reviews
Rating 8 - Good. 261 out of 767 reviews
Rating 6 - Okay. 108 out of 767 reviews
Rating 4 - Poor. 55 out of 767 reviews
Rating 2 - Terrible. 52 out of 767 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ofelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the airport
Stayed 1 night in Dec 2024

2/10 Terrible

RAFAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience no ac, no phone, limited service, had to leave to another hotel
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Not as advertised
The free breakfast they advertise does not exist and has not for a while. Getting there as late as I did, there was not option for food (Uber eats never has any drivers) and the hotel has nothing available. It was mostly clean and comfortable but I chose this location because they advertised free breakfast and they did not have it.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

6/10 Okay

Jose, Santa Clara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

juan

Profesional staff, AC needs PMs, I would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

4/10 Poor

MARIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not ready when I arrived even though we arrived later than expected check in time. Definitely understaffed. Rooms were not clean and ready to move-in ready.
Stayed 1 night in Jul 2024

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cons: the room is very noisy, you can hear the personnel or other guests out loud. The gym is tiny, only 2 or 3 machines. Pros: facilities in general are clean, wifi works fine and the room is comfortable enough.
Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Zuni Emmanuel Córdova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

2/10 Terrible

Jose Manuel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable.
Sin agua en la noche. Sin respuesta de recepción. Sin plancha en la habitación.
Stayed 1 night in Jun 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, property conditions & facilities
This was possibly the worst stay ever. Not enough staff to support in all general areas. At night, the people are not at the front desk. They say there is shuttle to the airport but that was not true and because of that, I missed my flight. Only good thing was the food and the lady serving the food. I honestly believe my stay should be refunded for how many faulty things I experienced at this hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Lourdes

Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Proximity to Silao airport. Coffee available 24/7.
Stayed 1 night in May 2024

10/10 Excellent

Marco

Stayed 1 night in Apr 2024

2/10 Terrible

onecimo

Liked: Property conditions & facilities
Disliked: Staff & service
What happen that one of the staff members got into our room at 4:30am looking for a place to crash this is one of the worst things I've ever happened to us seen since I stay in I a hotels over my life. I won't recommend it.
Stayed 1 night in Apr 2024

4/10 Poor

Jaqueline

Stayed 1 night in Mar 2024

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good.
Stayed 1 night in Mar 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

ELIZABETH, Chicago

Travelled with family
Liked: Staff & service
The staff was amazing but on Sunday there was only 1 employee running between City Express and City Express Suites. There was no food prepared on Sunday. It was difficult to get transportation and no food delivery. This should be in the description. There was no one to drive the shuttles. The hotel had to pay an Uber to get to the airport. There was no phone available in the room.
Stayed 1 night in Mar 2024

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach on my room. No water
Stayed 3 nights in Feb 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy.
Stayed 1 night in Feb 2024