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Grand Park City Hall

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Park City Hall

Reception hall
Exterior
Outdoor pool, pool loungers
Park Suite 1 King | Terrace/patio
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
10 Coleman Street, Singapore, 179809
  • Raffles City
    ‪5 min walk‬
  • National Gallery Singapore
    ‪5 min walk‬
  • Clarke Quay Central
    ‪6 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premier Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Premier Double or Twin Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite 1 King + 1 Bunkbed

Family Suite 1 King + 1 Bunkbed | In-room safe, desk, blackout curtains, soundproofing

Family Suite 1 King + 1 Bunkbed

  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Corner Studio Room 1 King

Corner Studio Room 1 King | In-room safe, desk, blackout curtains, soundproofing

Corner Studio Room 1 King

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Quadruple Room, 1 Bedroom, City View

Premier Quadruple Room, 1 Bedroom, City View | In-room safe, desk, blackout curtains, soundproofing

Premier Quadruple Room, 1 Bedroom, City View

  • 32 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Crystal Club Deluxe Room

Crystal Club Deluxe Room | In-room safe, desk, blackout curtains, soundproofing

Crystal Club Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, soundproofing

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Junior Suite 1 King

Garden Junior Suite 1 King | City view

Garden Junior Suite 1 King

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite 1 King

Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV

Park Suite 1 King

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room - Weekly Housekeeping

In-room safe, desk, blackout curtains, soundproofing

Premier Double or Twin Room - Weekly Housekeeping

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Oasis Junior Suite 1 King

Oasis Junior Suite 1 King | Terrace/patio

Oasis Junior Suite 1 King

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room - Weekly Housekeeping

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room - Weekly Housekeeping

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Triple Room

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Coleman Suite 1 King

Coleman Suite 1 King | Terrace/patio

Coleman Suite 1 King

  • 145 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crystal Club Premier Room

Crystal Club Premier Room | In-room safe, desk, blackout curtains, soundproofing

Crystal Club Premier Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Triple Room 1 King +1 Sofa bed

Premier Triple Room 1 King +1 Sofa bed | In-room safe, desk, blackout curtains, soundproofing

Premier Triple Room 1 King +1 Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Pan Pacific Singapore

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (1186)
The price is CHF 264
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Pan Pacific Singapore

About this property

Grand Park City Hall

Luxury Singapore hotel in Downtown Singapore with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and concierge services are on-site.
Grand Park City Hall offers 343 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The sightseeing around Grand Park City Hall gets high marks from our customers. During your stay, you're just a quick walk from Bugis Street Shopping District. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Civil Defence Heritage Gallery and Singapore Philatelic Museum
Grand Park City Hall offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Park City Hall. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Grand Park City Hall has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate buffet line with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified). A list of nearby halal restaurants is also available at the concierge desk.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38 for adults and from SGD 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Prayer mats are available on request.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Hall Grand Park
City Park Grand
Grand City Hall
Grand City Park
Grand City Park Hall
Grand Park City
Grand Park City Hall
Grand Park City Hall Hotel
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Park Royal Singapore
Grand Plaza Singapore
Grand Park City Hall Hotel
Grand Park City Hall Singapore
Grand Park City Hall (SG Clean)
Grand Park City Hall Hotel Singapore

Grand Park City Hall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

derren, north miami beach

Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying at Grand Park hotel and we really enjoyed our stay. Strongly recommended 😊
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Park City Hall is a highly recommended hotel option in Singapore. Excellent level of service, great rooms, a really good pool area and terrif breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy Michael, Ryde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and had all the amenities that I required.
Stayed 11 nights in Oct 2024

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

thanh

Stayed 3 nights in Sep 2024

8/10 Good

Natalie, Potomac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very high tech, luxurious and modern. The location is walkable to Merlion Park and a few other places. It’s very well maintained and clean. The housekeeping staff is very responsive and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Hall
Hotel located near MTR and shopping centres. Staff at hotels are helpful. Cleaners very polite and always smiling. If you want to save money to get to and from airport. You can catch a MRT at City Hall station. Super cheap fares.
Stayed 6 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noise disturbance
There's a renovation with noise disturbance during my stay on 24 Oct from 1pm until 5pm. No advance notice was mentioned by hotel. In room desk phone had a problem keep ringing during the night, i had to call engineer from hotel to remove the phone. Room service finished at 2130 not flexible for business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Stayed 6 nights in Oct 2024

4/10 Poor

Usama

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Being a 5 star hotel it was not a 5 star hotel. The staff was not friendly and definitely not welcoming. During our check in we didn’t get the room that we had booked because they did not have available which is a hotel problem not my problem. Then during our check in the staff didn’t even take my credit card but then when I got to my room he called back again to get confirmation. The next morning went down for breakfast very very very limited options and the area was very small and tight. We had to get food after breakfast because we did not enjoy it at all. Just a bad experience overall and someone who has travelled to Dubai, Bali, Jordan, Morocco, Qatar this was definitely not a 5 star hotel and the staff needs to be more welcoming especially at the front desk seemed like they did not enjoy their job at all. Definitely would not recommend this to anyone in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

jin Young

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staffs, good location walkable to many places and restaurants
Stayed 4 nights in Oct 2024

4/10 Poor

Douglas

Business traveller
Liked: Cleanliness
Disliked: Amenities
VIP benefits were not acknowledged or received. The breakfast buffet had rancid yogurt and subpar fruits. I would have expected better from a hotel of this level.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jan-Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality you can rely
The hotel is familiar during the years especially for business. It was great to have a short stay now for leisure, too. Hotel quality is top and remained all the time. Rooms are high standard and all services are great. Also, the location of the hotel is very centric. Special thanks to well known concierge Mr. Sakthi Ismail who always serve so kindly.
Stayed 1 night in Oct 2024

8/10 Good

Stephen m dent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Alison Irene Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for the 2024 Formula 1 race, and it was a fantastic staying experience starting at check-in where a receptionist initiated a conversation with us about my partners Dragon Ball Z t-shirt, which helped us feel at ease about being at a fancy 5 star hotel. We stayed in a Crystal Club room on the 10th floor, where we found upon arrival a little welcome gift set up, which included a little box of Formula 1 themed chocolates that I absolutely adored, amongst a few other lovely items. The room was very spacious, the bed extremely comfortable, and my partner really enjoyed the rainfall shower option in the bathroom. The Crystal Club lounge was cosy, quiet, relaxed and intimate, where we were very well looked after by our hosts Gladys, Loy, Kripa, Joanne, and Jia En. This was actually one of the hotel highlights for us during our stay; the staff were amazing, and took the time to get to know us as their guests. We also made friends with other guests staying here who were Formula 1 patrons, which added the the great experience we had. The hotel is in a great location for Formula 1 attendees, as the Zone 4 gates are less than 10 minutes walk, and you can see the Padang grandstand and stage from Coleman Street. We thoroughly enjoyed our stay, and will hopefully be back whenever we come to Singapore for another holiday.

8/10 Good

Nurcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location Only recommendation I would have would be to improve the breakfast I was disappointed with it. I would expect a bit more for a 5* hotel and also missed halal option it was also a bit difficult to order basic boiled eggs
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, super clean and beautiful hotel. Walkable to Marina Sands and many other attractions
Stayed 1 night in Oct 2024

10/10 Excellent

Mark Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. So approachable and willing to help. Thankyou. Hotel was great, pool was beautiful and breakfast had a great variety to choose from.
Stayed 11 nights in Sep 2024

10/10 Excellent

DONNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Check in was handled expertly by Cardjin and Joanne. Room was spacious. Bed was the best thing after a 16hr flight. Divine. Generous large fluffy towels. Pool was excellent too! Staff were friendly and welcoming. Excellent location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pathman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near to transportation, shopping and dining options. Very clean property and staff are professional and friendly.
Stayed 6 nights in Sep 2024

10/10 Excellent

izumi

Stayed 2 nights in Sep 2024