Mercure ICON Singapore City Centre

4.0 star property

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Classic Room, 2 Single Beds | Desk, soundproofing, free WiFi
Exterior
Desk, soundproofing, free WiFi
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8 Club Street, Singapore, 069472
  • Raffles Place
    ‪7 min walk‬
  • Boat Quay
    ‪8 min walk‬
  • Clarke Quay Central
    ‪11 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

Classic Room, 1 Queen Bed, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, Multiple Beds

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Classic Room, 1 Single Bed, Accessible

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds, Balcony

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Privilege, Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Privilege, Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Privilege, Room, 1 Queen Bed, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure ICON Singapore City Centre

Central hotel connected to a railway/underground station in Downtown Singapore with 2 restaurants
2 restaurants, an outdoor pool and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Mercure ICON Singapore City Centre offers 989 accommodations with air conditioning. Televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure ICON Singapore City Centre. During your stay, you'll be connected to a railway/underground station and just a quick walk from Raffles Place. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter and luggage storage
  • Within a 15-minute walk of Raffles Place and Merlion
There are 2 restaurants on site. Public spaces have free WiFi. Mercure ICON Singapore City Centre also features an outdoor pool, a garden, and concierge services. Parking is available for a fee.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mercure ICON Singapore City Centre has 2 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 38.37 for adults and SGD 19.18 for children
  • 2 restaurants

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.37 for adults and from SGD 19.18 for children
  • Self-parking fee: SGD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

ICON Hotel
Mercure Icon Singapore City
Mercure ICON Singapore City Centre Hotel
Mercure ICON Singapore City Centre Singapore
Mercure ICON Singapore City Centre Hotel Singapore

Mercure ICON Singapore City Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 537 reviews
Rating 8 - Good. 164 out of 537 reviews
Rating 6 - Okay. 84 out of 537 reviews
Rating 4 - Poor. 33 out of 537 reviews
Rating 2 - Terrible. 20 out of 537 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is in the best location for easy access to everything.
Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Hotel stay
For the amount we paid, it is really expensive and not worth it.The railing of the balcony was dirty. The shower gel and shampoo were not top up. I was showering and only realised the bottles are empty. Very disappointed. The breakfast was also very disappointing. The spread is so limited.
Stayed 1 night in Nov 2024

6/10 Okay

Shon

Business traveller
Liked: Cleanliness
Great pool! The breakfast is awful. So crowded and always running out of food. The space is way too small and it is a total scrum!
Stayed 2 nights in Nov 2024

4/10 Poor

Nicole

Stayed 3 nights in Oct 2024

8/10 Good

Gary, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of shopping and food options
Stayed 4 nights in Aug 2024

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 1st time in Singapore - and a friend recommended your hotel - with breakfast. It was a great experience with helpful staff - like Sandra - who helped us find our way around the city with recommendations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeong Yeop

Stayed 2 nights in Oct 2024

6/10 Okay

Rendell Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing with hawker centers nearby like Lau Pa Sat and Maxwell Food Center. Train stations are near as well. Service is very hit or miss. Upon check in the first receptionist (male) did not offer any help in finding my “booking” number since all I had was my itinerary number. A second receptionist (female) ended up helping us and allowed us to check in 4 hours early. Rooms are small but that’s not an issue for me. What was an issue was that my room had severe electrical issues since it operates through a sensor to detect people. My room had a faulty sensor and we lost power multiple times and had to go down at 1am to request help. They eventually sent an electrician to bypass the sensor and that solved the issue. However it is still unacceptable to have such faulty electricity. All in all, the hotel did the job especially with how amazing the location is. What needs improvement is the service (some are nice and helpful while some are ignorant and useless) and electrical equipment for the room (sensor for electricity).
Stayed 3 nights in Oct 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Lack of a proper bar area and lack of a proper lounge area, was a real drawback. Entrance hall feels like a waiting room in a third-rate bus station: needs some large plants or something to make it feel more inviting. Pool goid, but no staff around to collect the scores of towels keft behind on seats by swimmers.TOWEL BIN NEEDED
Stayed 3 nights in Oct 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael, Papamoa beach

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy, great facilities and breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in good location. Great outdoor pool. Clean but maybe daily housekeeping could do more than only change towels.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the ideal location and the property and we had a fabulous view from our balcony. The only negative is that our room was very small no no place to store anything.
Stayed 3 nights in Oct 2024

6/10 Okay

EDMUND

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We are petite couple but this hotel room is the smallest we have stay. Our cruise ship room is bigger than the hotel room. We have seen the reviews and we thought we were OK but not the case. There is no roll of toilet paper and we have to reach back/up to get the tissue dispenser - extremely inconvenient and had to twist our backs. The major problems are the temple bells and chanting. The bells rang 5am to 7am in the mornings with chanting. Extremely annoying and wake us up!! We requested a quiet room and we can hear people talking and walking from the hallway. There are no hair conditioner nor body lotion. For the good parts, the hotel is very new with high security. There are no floor buttons in the elevators and the key card can access to the assigned floor. The pool was nice. The lobby was very crowded. The hotel is easy access to the MRT.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paz, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to the train station!
Stayed 4 nights in Oct 2024

6/10 Okay

Nhi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I traveled with my parents and stayed here. The rooms were super tiny as expected. I rented my dad a mobility scooter so of course it won’t fit in the room. We were told we can leave a bell hop or charge in the lobby area since it won’t fit in the room. For some reason, every time we went down to the lobby the mobility scooter was gone. The manager then told us that we can’t leave it in the lobby so we took it to our floor and luckily there was an outlet down the hallway from our room. If you’re disabled or traveling with someone with a disability, do not stay here. Staff was mean and rude about having a mobility scooter. They were not accommodating at all!
Stayed 4 nights in Sep 2024

10/10 Excellent

Louann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in an excellent location
Brand new, modern clean and busy hotel in a really good location which was important for our stay. 5 min walk to the MRT. Room very small which was fine but as it was the start of a longer trip, we were constantly having to move around our luggage and laying luggage on the bed as very little room to move around.
Stayed 3 nights in Aug 2024

8/10 Good

Kaylee, Mission Bay

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, cerca de dos estaciones Telok Ayer y Chinatown que te conecta muy bien con el resto de la ciudad incluyendo de downtown y el bayfront, aunque también la ciudad es para caminarsela toda. También cerca hay varios restaurantes, 7eleven, Lau Pau Sat (el icónico hawker). Las habitaciones son muy pequeñas (cómo las de Tokio) pero cómodas, con vistas preciosas, muy limpias. Nosotros no tuvimos problema con hacer el check up late y pagando un precio razonable. Lo recomiendo muchísimo!
Stayed 1 night in Oct 2024

10/10 Excellent

Varuni

Stayed 2 nights in Oct 2024

4/10 Poor

Cynthia

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Ana

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The bathroom in the room had a bad smell and we had trouble with the air conditioning but did not get our calls answer when it happened
Stayed 4 nights in Oct 2024