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JEN Singapore Tanglin by Shangri-La

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Outdoor pool, pool umbrellas, pool loungers
Dining room
Executive lounge
Check-in/check-out kiosk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Tanglin Mall
    ‪2 min walk‬
  • Gleneagles Hospital
    ‪8 min walk‬
  • Forum The Shopping Mall
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

YOTEL Singapore Orchard Road

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1339)
The price is CHF 167
for 1 room
includes taxes & fees
13 Feb - 14 Feb
YOTEL Singapore Orchard Road

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
JEN Singapore Tanglin by Shangri-La's great location gets high marks from our customers. During your stay, you're just a quick walk from Singapore Botanic Gardens. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, body scrubs or facials at Spa at Traders Hotel
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Tanglin Mall and 8 minutes on foot from Gleneagles Hospital
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
J65 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1006 reviews" "
Rating 8 - Good. 297 out of 1006 reviews" "
Rating 6 - Okay. 80 out of 1006 reviews" "
Rating 4 - Poor. 37 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xuezheng

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, most of the staff was lovely, check in was ok not great, didn't get an upgrade as per VIP benefit and didn't seem like they even tried. Pool was great and the happy hour was awesome. Location right next to station - which is amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nontobeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

tserendagva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest
Nice
Stayed 6 nights in Oct 2024

8/10 Good

Pit Foong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Travelled with group
Disliked: Staff & service
Very bad attention on front desk, they dont help with the bags, you have to wait a long time to check in and they dont say hello when they receive you. The smell at the entrance was disgusting at the lobby, like this typical chinesse flavor, and many other things…
Stayed 3 nights in Oct 2024

8/10 Good

Edgardo, Rancho Cucamonga

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service
Beds and pillows are comfortable. Very convenient to Metro and 7 mins walk to Orchard Road. Tanglin Mall is connected to the hotel. You can access through the 2nd floor and ground floor. Staff are nice even the Housekeeping ladies. This hotel is outdated and needs total renovation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xu

Stayed 3 nights in Oct 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to MRT station: friendly and attentive and helpful staff, specially Bayani, Joelle, Joy, Joel and Jen.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ginowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed room good size perfect for shopping and garden walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, great location right next to Tanglin mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great. Very easy to travel around on the MRT (just opposite Orchard Boulevard). Clean and comfortable. Pool great. Tanglin Mall connected so good cost effective breakfast options available
Stayed 3 nights in Oct 2024

8/10 Good

Apronia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to an MRT station is definetly this hotel’s biggest attraction, the location close to the new Thompson East Coast Line allows guests easy access to the rest of the city as well the ION Orchard Shopping centre. The service is good and the cleaners do a great job when they come by, however at the beginning of our stay it would take until even 4-5pm before the cleaners would reach our room despite us spotting them three doors down the hall at 9 am. Breakfast is good and feels like you are getting your money’s worth, staff members like Ben, Amy and the Chef at the egg station are incredibly hospitable and always greet guests with a smile. This brings me to my only negative with our stay, we had booked a room without breakfast included accidentally and upon check in paid to have this included. The next morning we went for breakfast and they couldn’t verify this so we waited ten minutes for them to check. This was fine as systems take a moment to update, so we didn’t think much of it and staff apologised for the wait: however the next morning it happened again, and then again, and then again, and then again on the last day of our stay. On the last day they even tried to argue to say it was a deposit for the room and breakfast had not been paid for even though we had eaten breakfast there the past four days. Only upon another ten minute wait and me having to go get the manger at the front desk was the confusion resolved. Other than that no real qualms with the JEN.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, friendly and honest staff. Felt safe in the area. Easy access to MRT and buses. Visitors center across from hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Great property albeit a little bit out of the way for walking. MRT station right outside building so easy to start your sight seeing day and shopping mall with good eat options for breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

thiam seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sew Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

PETER, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

CS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have excellent experience with this hotel and will book it again if I need a place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shawn

Stayed 3 nights in Sep 2024