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Novotel Singapore on Stevens

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Singapore on Stevens

Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Tapas bar
Premier Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking included
  • Housekeeping

Explore the area

Map
28 Stevens Road #01-01, Orchard District, Singapore, 257878
  • ION Orchard
    18 min walk
  • Singapore Botanic Gardens
    18 min walk
  • Mount Elizabeth Medical Center
    3 min drive
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

Room options

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Pool

Mercure Singapore On Stevens

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (952)
The price is CHF 100
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Mercure Singapore On Stevens

About this property

Novotel Singapore on Stevens

Family-friendly Singapore hotel in Tanglin with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Singapore on Stevens offers 254 accommodations with a safe and complimentary dressing gowns. LED televisions come with digital channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Novotel Singapore on Stevens. During your stay, you'll be within walking distance of Singapore Botanic Gardens. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Just a 2-minute drive from Singapore Botanic Gardens and a few minutes from Orchard Road
Novotel Singapore on Stevens offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Singapore on Stevens. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
L'Apertif Tapas Bar – This tapas bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • L'Apertif Tapas Bar

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Singapore on Stevens

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 40 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Singapore Stevens Hotel
Novotel Stevens Hotel
Novotel Singapore Stevens
Novotel Stevens
Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Novotel Singapore on Stevens Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 574 reviews" "
Rating 8 - Good. 192 out of 574 reviews" "
Rating 6 - Okay. 47 out of 574 reviews" "
Rating 4 - Poor. 15 out of 574 reviews" "
Rating 2 - Terrible. 15 out of 574 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star service for 5 star price
Pros: *bed was clean *nice Italian restaurant next to hotel Cons: * Stains are EVERYWHERE, furniture mostly damaged or REALLY old (possible to fall from chair because it is broken). Consider that provided pictures in the ad were taken much time ago or photoshop. * soundproofing is very poor: if your windows face roads, earplugs will be your best friends otherwise hard to sleep. Also you can hear everything from other rooms lol * there is some mold in shower and AC air smells like mold and dust * coffee machine during breakfast looks like nobody clean it for ages. No jokes! *people drop dirty dished just next to their door and hell smelly sometimes. *service is very poor! It is related to everything from laundry to cleaning. * location is actually quite far from center and
Stayed 7 nights in Sep 2024

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with food options available around.
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Praveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and nice property
Stayed 9 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Shayal, Hastings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, safe as I was a solo traveler, staffs were helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Brianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great able. Highly recommend looking forward to going back
Stayed 4 nights in Jul 2024

8/10 Good

Kevin

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Kwai Yiu Keith

Business traveller
Liked: Cleanliness, staff & service
Nothing was working properly in the room upon checked in. However, the hotel staffs were able to react quickly to get things fixed and done.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siva

Stayed 1 night in Jun 2024

10/10 Excellent

JINHO

Stayed 4 nights in Jun 2024

10/10 Excellent

Chirag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and service
Stayed 3 nights in May 2024

8/10 Good

karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Carsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

EDUARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for short stay..
Stayed 4 nights in May 2024

10/10 Excellent

Lili

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and room was well thought out. It was a nice hotel with nice features. The place itself was very a bit distanced from main district, at least 20 mins from everything, but they did have a limited shuttle service and ride shares are very easy to get. The staff were good.
Stayed 3 nights in May 2024

10/10 Excellent

JIN WON

Business traveller
Pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but location....
The hotel itself is great but interconnection to Mercure is confusing. With the weather walking to closest mrt station 16 mins can be a drag and the hotel shuttle bus is at an interval of 45 mins. That I would say is the only downside to the hotel.
Stayed 3 nights in Apr 2024

8/10 Good

pooja

Liked: Staff & service, property conditions & facilities
Our bathroom and carpet were definitely a bit worn down, but everything else ESPECIALLY THE STAFF was excellent!!! America has much to learn from this place. 10/10 would stay again and reccomend to anyone going to Singapore.
Stayed 4 nights in Mar 2024

8/10 Good

Tsenguunjav

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Parvin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was disappointed in this property. Every hotel I go to soon as you arrive you receive help with your luggage and the bellboy takes it in the hotel for you. Soon as I arrived there was no staff to be seen, I was carrying my child who was asleep and had to leave all my luggage outside and go in the hotel reception looking for staff to help bring my bags in. When checking in I was told if I register with Accor I can get free upgrades which was a lie as I got the room I booked and there was no 'upgrade'. My room was not clean everyday, just towels were changed and not all the old towels were collected. The water from the bidaai in toilet was leaking out soomuch water as well. I booked half board and the main reason for this was because I have a child and this makes it easier. When I went to the hotel restaurant for dinner I was told half board is a la carte and not buffet. I was disappointed as there was no mention of this when booking and it should have been stated as children are picky and I thought it was buffet so I can choose from many options for my child. I chose an option on a la carte for my child which she did not end up eating, had it been buffet like I had initially thought it would be, I would have tried other things to feed her. I also had no new shower cap replaced. My experience in this hotel was lower than expected and would not recommend for future bookings.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tien keng

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 4 nights in Feb 2024