See all properties

Pan Pacific Orchard

5.0 star property

Choose dates to view prices

Photo gallery for Pan Pacific Orchard

Garden
Deluxe 2 Bedrooms | Pool | 2 outdoor pools, open 7:30 AM to 9:00 PM, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
City view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • Orchard Tower
    ‪1 min walk‬
  • ION Orchard
    ‪7 min walk‬
  • The Paragon
    ‪11 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Loft

Premier Loft | View from room

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Club Pool Access Loft

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Pan Pacific Singapore

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (1230)
The price is CHF 268
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Pan Pacific Singapore

About this property

Pan Pacific Orchard

Luxury Singapore hotel in Orchard with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a poolside bar and massage/treatment rooms.
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Pan Pacific Orchard. During your stay, you're just a quick walk from Orchard Tower. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by foot from ION Orchard and a 2-minute drive from Orchard Road
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mosella – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pacific Breeze – This bistro only serves light fare. Open daily.
Florette – Overlooking the garden, this Champagne bar only serves light fare. Open daily.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 for adults and from SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 330 reviews
Rating 8 - Good. 61 out of 330 reviews
Rating 6 - Okay. 25 out of 330 reviews
Rating 4 - Poor. 16 out of 330 reviews
Rating 2 - Terrible. 13 out of 330 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Stayed 4 nights in Oct 2024

10/10 Excellent

Tarkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, amazing staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

jacquelyn, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. Very convenient for archaic street. Friendly staff. Super clean. Rooms are decent size. We love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Leroy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visual experience. Book a room with the glass balcony - the evening views of the illuminated pillars are spectacular - breakfast buffet and club benefits are amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stop over spot in busy Orchard.
Just passing through Singapore. A stop over.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Property conditions & facilities
Stunning looking property, one of the best Hotels I’ve ever stayed at
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely oasis amongst bustling Orchard
Had a wonderful stay at Pan Pacific. The staff were amazing from the moment you arrive to the goodbye when you leave. My room was comfortable & cozy. Facilities were impeccable, gym was a good size & adequate equipment. Pool had a nice tropical vibe, spent many hours just reading & relaxing. Location is perfect for shopping around Orchard. Close enough to be around everything but you don’t feel like you’re in the hustle & bustle of Orchard. Would definitely recommend Pan Pacific to everyone singles, couples & families.
Stayed 7 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located for a visit to Singapore. The hotel is beautiful and just a pleasure to visit. Staff are so very pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting, modern design, great breakfast, very comfortable beds & premium toiletries. Great orchard location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Nov 2024

10/10 Excellent

Reinolda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with amazing staff, aesthetically beautiful, easy access to transport and great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Pomp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Gavin

Business traveller
Modern hotel in great location, plenty of staff to assist at all times
Stayed 1 night in Oct 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for family travelling with two young children.
Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTOPHE

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Tsz Wai Z

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Hotel but Noisy if you have no luck
I was in 22/F and the outdoor event party was so noisy until 10pm. The design of the in-room refrigerator is nice, however the compressor is way too noisy and triggered every 15 mins.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Stayed 7 nights in Oct 2024

4/10 Poor

Michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, lovely setting, well appointed rooms. It was a disappointing stay on a couple of levels however. The light switch setup is incomprehensible. Tiny switches with tiny little pictures. Flip up to turn it on or down to turn off, except the DND sign which works in reverse. Toilet light would not turn off no matter what switches I flipped. I called the service number and was told to flip a switch. I explained that didn’t work and the operator said she’d send an engineer. The engineer didn’t arrive. Called again. Waited, no engineer. Went to the lobby and asked them to call an engineer, who arrived immediately. The engineer accompanied to my room and spent 10 minutes trying every combination of switches, before telling me the light couldn’t be turned off. The solution is to close the toilet door and close the bathroom door. How could no-one know this? How can it be acceptable for a hotel with how many hundreds of rooms - have a light that stays on 24x7? On my last day I called the call the call centre again for assistance with my bags from the porter for check out. The phone rang and rang, then a very sleepy sounding lady answered. Porter never arrived. Took my bags downstairs myself, no-one seemed to know about my request. Recommended if you want to show off at a lovely hotel, but not if you actually want decent service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Need a separate spot for tourist that do smoke.
Stayed 4 nights in Aug 2024